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Head of Delco Logistics Analytics

5 months ago

Toronto, Canada SkipTheDishes Full time

**The Description**:
Skip continually looks for high performers who are excited to join our entrepreneurial team to revolutionise food ordering and the delivery industry. We are a technology and logistics company that partners with restaurants across North America to provide access to top restaurants. Skip simplifies this process and provides an exceptional experience to users by leveraging leading-edge technology and an extensive courier network.

As a growing business, we're searching for opportunities to perfect our processes and implement methodologies that help our teams to thrive locally and globally. That's where you come in

We are seeking an experienced Head of Analytics to lead our Delco Logistics Analytics function and drive operational improvements across our delivery network. In this role, you will be responsible for managing a team of analysts, developing sophisticated models and dashboards, and providing insights to senior leadership and stakeholders. You will play a key role in optimizing our courier base, improving zonal performance, optimizing courier pay, and investigating outlier events.

**What's On Your Plate**:

- Direct-line responsibility for the Delco Logistics Analytics function and dotted line relationship with our Data Science team
- Develop and implement strategy, structure, and process to enable the Analytics team to be successful
- Provide technical expertise and thought leadership to your team, senior leadership, and key stakeholders
- Collaborate with stakeholders from across the organization such as Country Leadership, Courier Operations, Product, and Finance to develop and deliver on your roadmap
- Engage/dismisses responsibilities for a team of 15+ analysts
- Mentorship of manager-level direct reports in leadership of teams reporting to them

**Experience**
- 7-10+ years of experience in data analysis, data science or other similar quantitative discipline
- Exceptional clarity and originality of thought with the ability to solve complex problems from first principles
- Excellent written and oral communication skills, able to effectively convey complex ideas to a global audience
- Strong leadership experience and ability to act as a mentor to a team of analysts
- Builders mindset, focused on solving problems rather than just identifying them
- Working knowledge of Six Sigma or other operations principles/techniques
- Experience with data and analytics tools such as SQL, Python, R, Google Cloud Platform, Amazon Redshift, etc.
- Experience visualizing data with tools such as Tableau, Python, Google Sheets, Microsoft Excel, etc.
- Sound mathematical and statistical background
- Experience with version control (ie. Git) and data pipeline creation and maintenance (ie. Apache Airflow)

Open to our office locations (Calgary, Winnipeg, Toronto)

**What's It's Like To Work At Skip**:
**Skip is the kind of workplace that garnered a “Top Places to Work in Manitoba” and it was no small coincidence. We set out to make this a place our employees are proud to tell their Mothers, Fathers, friends and anyone who will listen that they work here. Skip team members feel pride knowing their input and uniqueness are not only embraced but make an impact on a major Canadian company and its satisfied customers. As the company grows, so do you — you meet and surpass new challenges every day.**

**That's just a small taste of what it's like to work at one of Canada's leading tech companies. If you're hungry for opportunity, growth, and something meaningful in a dynamic, fun and challenging environment, we'd love to hear from you.**

**SkipTheDishes is proud to be an Equal Opportunity employer. We are committed to fostering a diverse and inclusive environment where all employees feel they truly belong and where everyone is included, seen, heard and respected.**

**In keeping with our values, all applicants will receive consideration for employment regardless of: gender identity or expression, sexual orientation, race, ancestry, national origin, religion, age, marital/domestic partner status, (dis)ability, neurodivergence, or any other characteristic protected by law. Should you require any accommodations throughout the hiring process, we encourage you to reach out to your talent acquisition specialist.**

**Note: All employees will be asked to sign a Consent for Disclosure of Personal Information in order to complete a background check. Job offers will be conditional upon results that the Company determines to be satisfactory.