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Head of Product Analytics

4 weeks ago

Toronto, Canada Homebase Open Positions Full time

**Hi, Future Homie**

As a Homie, you'll be part of an **_unstoppable_** team that puts customers first, embraces each day with excitement, and strives for excellence in everything you do. We're revolutionizing the way small businesses manage their teams and grow their business. What this means for you is a shared passion for innovation and making a difference for the people we serve. So what do you say, will you join us on our mission to empower small businesses?

**Why We Need You**:
We are seeking an experienced and visionary Head of Product Analytics to spearhead and expand our product analytics function. This person will pioneer the roadmap for product analytics, ensure the effectiveness of our embedded product analysts within product teams, and evolve our analytical capabilities to meet the unique needs of our business.
- **Strategy & Vision**: Define and execute the vision for product analytics, ensuring alignment with Homebase's overarching goals and cross-functional stakeholders
- **Team Leadership**: Build, mentor, and guidelead a team of product analysts. Ensure they are effectively embedded within product teams to drive data-informed decisions and impact teams' strategy
- **Analytical Framework**: Establish standardized methodologies, tools, processes, and best practices to analyze product usage and drive actionable insights across the company
- **Data Quality & Governance**: Ensure the accuracy, reliability, and consistency of product data across all platforms and channels. Make sure the data and metrics are understood and used well
- **Data Education**: Champion a culture of data literacy and self-service capabilities across the organization, providing training and resources to teams outside of product analytics
- **Collaboration**: Partner with product managers, engineers, and executive stakeholders to prioritize and answer the most critical business questions we have and help them prioritize
- **Continuous Improvement**: Stay abreast of industry best practices, tools, and technologies to ensure our product analytics function remains cutting-edge with best-in-class tools

**Experience & Attributes You Bring**:

- 7+ years of experience in product analytics, with a demonstrated history of building, scaling and leading analytical teams and cross
- functional projects in fast-paced environments
- Expertise in analytical tools and platforms such as Looker, Amplitude, SQL, Redshift and GSheets
- Deep experience in and understanding of product-led growth business model in a B2B SaaS company and relevant metrics / best practices
- Strong ability to translate complex data into actionable insights and communicate them effectively to a diverse audience ranging from engineers to product managers to executives
- Excellent communication and interpersonal skills with the ability to collaborate effectively with cross-functional teams and present complex ideas clearly and concisely
- Resourceful, fundamentally curious and relentless in understanding the "why". Possesses a sense of urgency in line with our value of "No Day Wasted" Loves local businesses
- supporting and building great products for them

**What We Offer**:

- Stock Options - Everyone is an Owner
- Competitive group health benefits coverage for you and your eligible dependents
- Group Investments, TFSA as well as an RRSP plan which offers a 4% company match
- Employer supplemented Medical, Dental, and Vision Insurance Plans
- Company-paid holidays and 20 days accrued PTO per year
- Continued learning and development stipend
- Paid parental leave after 1-year of service
- Top-of-the-line equipment and stipend for workspace setup
- Work from home days, Monday, Thursday, & Friday
- Meals provided at our vibrant workspaces
- Team offsites and monthly opportunities to engage with fellow Homies

**What to Expect During the Interview Process**:

- Meet the Talent Acquisition team
- Meet the Hiring Manager
- Participate in a Technical Interview
- Meet the Leadership team
- Professional Reference Checks
- Background Check + Offer Stage Welcome to the team, Homie

**Diversity, Equity, and Inclusion at Homebase**

At Homebase, we take pride in fostering a welcoming space where every Homie of every gender, age, orientation, culture and walk of life can be their full selves. Diverse perspectives empower us to build the best-in-class platform for small businesses and hourly shift workers. We recognize that experience comes in many forms, so if you think you're close to what we're looking for (even if you don't meet 100% of the qualifications), we encourage you to apply

**About Us**
Our mission is to make hourly work easier for local businesses and hourly workers. Homebase currently serves more than 100,000 small (but mighty) businesses with everything they need to manage their hourly teams: employee scheduling, time clocks, payroll, team communication, hiring, onboarding, and compliance. Just don't call us "Human Capital Management." We have built tools