Assistant Manager/service Writer

2 weeks ago


Surrey, Canada Fountain Tire Full time

Overview:
Accelerate your career as an
**Assistant Manager/Service Writer **with
** Fountain Tire Surrey (Central)**
****

**Salary: $50,000 - $60,000/yr + (depending on experience)**

**What do we offer?**

At Fountain Tire, our associates are our number one asset. As a member of our staff you will get to enjoy some of our great benefits:

- Competitive compensation
- Comprehensive benefit programs for you and your family, including an RRSP program with company matching
- Recognition and incentives for your contribution to the organization
- Policies and programs that support a balanced lifestyle
- The opportunity to become a store Manager/Owner
- Discounts for you and your family on tires, parts and services at all Fountain Tire locations

As an important member of the store management team, the Assistant Manager/Service Writer will work closely with the Store Manager to ensure store success by providing professional leadership in all aspects of the business. Other duties will include:

- A focus on front counter customer service and sales utilizing your previous automotive parts/service and wheel/tire experience
- Sharing product knowledge and technical expertise with Fountain Tire customers to build existing and new business
- Providing service quotes and receiving customer authorization for work to be performed on customer vehicles, finalizing sales, and completing customer follow up
- Recommending tire service, specialty tire service, wheel and mechanical service to customers
- Assisting with the completion of an annual budget; this includes forecasting revenue and expenditures, accurately tracking budget numbers with particular attention to achieving operational benchmarks
- Assisting with the recruitment and development of a team of Associates dedicated to providing a superior customer experience
- Supervise and motivate associates to ensure maximum productivity
- Ensure all safety policies and procedures are implemented

**What does it take to get on track?**
- 5+ years of experience in the automotive industry
- Previous experience as an assistant manager, service writer or service manager
- Previous human resource experience (recruitment/discipline)
- Strong computer skills
- Ability to set goals and achieve results
- Ability to maintain a valid driver’s license and satisfactory driver's abstract
- Proven ability to provide a superior customer experience
- Exceptional communication skills with the ability to develop and maintain effective relationships
- Organizational and time management skills in order to prioritize competing demands


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