Manager, Fraud Risk Management Services

Found in: Talent CA C2 - 1 week ago

Surrey, Canada Fraser Health Full time

Detailed Overview

Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families: Reporting to the Executive Director, Internal Audit and Fraud Risk Management, this leadership role is responsible for developing, driving and overseeing Fraud Risk Management Services across Fraser Health, as well as for certain aspects of governance related programs (e.g. Whistleblower processes and Public Interest Disclosure Act). Responsibilities Fraud Risk Management Services Ensures the Fraud Risk Management program meets best practices (e.g. COSO, ACFE, IIA), including fraud risk assessments, internal controls (preventative, detective, monitoring), data analytics, policies, procedures and fraud awareness training. Oversees the Fraud Risk Assessment process to identify risks across Fraser Health portfolios and assist leaders in the development of mitigating controls. Works closely with departmental leaders to implement and maintain a comprehensive Fraud Risk Management program across all organizational portfolios. Assists departmental leaders in developing fraud prevention, detection and monitoring controls to address areas of concern identified through the Fraud Risk Assessment process. Maintains an understanding of trends, best practices, and tools, such as data analytics, and implements accordingly. Collaborates with cross-functional teams to develop and continuously improve Fraud Risk Management policies and processes. Ensures such policies are communicated effectively across Fraser Health. Develops training programs to educate staff about fraud risks, prevention controls and fraud reporting processes. Drives development of a high standard of reporting. Works with external parties including ministry and other health authority leaders. Other Responsibilities Assists the Director, Internal Audit and Advisory Services regarding aspects of Whistleblower processes, and obligations under the Public Interest and Disclosure Act (“PIDA”) - a legislated process for systemic acts of wrongdoing. Leads comprehensive investigations as required. As needed, assists with aspects of internal audit and other advisory engagements. Oversees budgets relating to the Fraud Risk Management portfolio. Provides overall leadership and direction to team members using effective management techniques (e.g., coaching, mentoring, skill and leadership development, performance management). Qualifications A professional accounting designation (CPA) plus seven years' recent experience leading audits and investigations, or fraud risk management processes, in a large and complex environment, or an equivalent combination of education, training and experience. A Certified Fraud Examiner (CFE) or Certified Internal Auditor (CIA) designation is considered an asset and is preferred. COMPETENCIES: Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed. Professional/Technical Capabilities Knowledge of the Institute of Internal Auditors (IIA) Professional Practices Framework, Generally Accepted Accounting Principles (GAAP), fraud risk management processes, internal controls and cross functional business processes (i.e. information technology, human resources, financial services, contract management, facilities management, cybersecurity, etc.) Knowledge of best practices over fraud risk management and investigations, for consideration in the development and implementation of service goals and objectives. Experience in dealing with complaint related mechanisms such as Whistleblower policies. Excellent project management skills and ability to lead different areas of ongoing projects. Uses strong leadership, strategic thinking, problem solving to develop effective strategies to minimize fraud risk, as well as the ability to redirect and mobilize staff. Applies superior communication to achieve support in implementation of fraud risk management practices and to foster a culture of ethics. Communicates effectively at a superior level both verbally and in writing to ensure complex information is communicated appropriately at the Executive Team and Board level. Demonstrated ability to establish and maintain effective relationships at all levels of the organization and with external partners. Ability to operate related equipment and operationalize data analytics or other fraud risk management related software applications.

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