District Manager

1 day ago


Ottawa, Canada OSL Retail Services Inc Full time

Overview:
**OSL District Manager Job Description: Ottawa West District**

Life at OSL: We celebrate unique and energetic people that work together to deliver incredible results. We have a hunger to succeed and never miss an opportunity to recognize and celebrate each other's wins. We support those around us, and we’re always pushing each other to reach new heights. If you're interested in joining an award-winning team, and one of Canada's 50 Best Managed Companies, this is the place. Your success leads to our success, your growth leads to our growth.

We’re growing, and we’re looking for a leader No ordinary leader, but one that can inspire, coach, and develop team members, drive sales and ensure our client, **WALMART**, always have an exceptional experience.

**Role Responsibilities**:

- Reporting directly to the Regional Vice-President of Eastern Canada, the District Manager is responsible for the overall management and development of a dedicated district of in-store Retail locations
- Accomplishes multi-product sales performance and operational objectives by recruiting, training, assigning, scheduling, coaching, and disciplining employees in assigned district.
- Ensures team members are up to date on all operational guidelines, carriers, and product knowledge.
- Proactively creates strategies for high performing and underperforming locations.
- Coaches Wireless Managers on the effective management of their team. Ensures they are developing realistic and applicable action plans for the team and individuals.
- Ensures all locations are always staffed appropriately - Be involved in the hiring process of employees in various locations.
- Follows proper procedures for on-boarding and off-boarding all employees as outlined by Operations and Human Resources.
- Visit assigned stores at least once per week.
- Leads by example and creates an open-door environment that encourages teamwork.
- Acts with professionalism and integrity.

**Role Requirements**:

- Must have high level of interpersonal and customer skills to work with others, motivate employees, and assign work as required.
- Strong management, coaching, and leadership skills
- Ability to proactively recruit, select and hire team members; ability to strategically build a team with the supporting succession plan
- Strong communication and presentation skills to effectively train and motivate various team members.
- Detail-oriented and results focused individual with a proven ability to manage multiple priorities with a demonstrated sense of urgency.
- Advanced organization and planning skills with the ability to organize and schedule people and tasks.
- Effective decision making and problem-solving skills. Strong customer service orientation towards consumers and direct reports.
- Strong understanding of the fundamentals of recruitment, human resources, coaching, and performance management
- Understanding of merchandising in a retail environment.
- Proven ability to drive sales and service while also achieving operational standards through a field team.
- Proven ability to manage district fiscal budgets, forecast sales and retail metrics.
- Capable of setting and communicating both numerical and task-oriented goals for your team.
- Able to travel up to 75% within assigned district as appropriate.

Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

OSL is committed to an inclusive workplace that does not discriminate against race, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, or gender identity. We believe in diversity and encourage any qualified individual to apply. We are an EEOC Employer.


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