District Manager

5 months ago

Ottawa, Canada Linde plc Full time

**District Manager (Full-Time) - Eastern Ontario**
- 24000319

At Medigas, the healthcare division of Linde Canada, Inc., you’ll join talented and diverse people throughout Canada, all working hard to make a difference in our client’s lives and make our organization successful. You will work to support, develop and implement challenging and meaningful client-focused programs and you will be trusted to take on responsibility early in your career. Our employees’ contributions are valuable to our company, our clients, our communities and our shareholders.

Since the late 1960s, Medigas has been a leader in serving the Canadian healthcare market with the provision of home oxygen therapy, respiratory services, medical gases and related medical equipment. Everything we do is born out of our commitment to help people live better lives and to support the medical professionals who make it all possible.

At Medigas, every day is an opportunity: an opportunity to learn, to grow, to share success and to contribute to one of the world’s leading industrial gas and engineering companies. Seize the opportunity: take your next step with us and join our team.

**District Manager (Full-Time) - Eastern Ontario**

**Primary Purpose**
The District Manager will oversee operations of multiple stores within a geographical region. Critical activities include resource recruitment, hiring, allocation, and performance management, inventory organization, and leadership in customer care experiences and safety excellence.

**Key Accountabilities**:
**People Development**:

- Maintain an environment that encourages employee growth and establishes a positive work environment
- Coordinate all human resource activities related to the employee life cycle, including but not limited to recruiting, hiring, training, employee retention and termination
- Effectively communicate the business expectations goals to district employee team
- Accountable to ensure correct and thorough completion of all assigned tasks necessary to job function and performance.
- Track employee absenteeism and vacations, establish on call schedule, and submit payroll timecards
- Complete the employee performance management process in accordance with HR policy and guidance; when appropriate, establish employee development plans

**Customer Care Excellence**:

- Maintain a “Customers First” approach to customer care
- Implement CQI process to record and track customer feedback on Medigas supplied products and services
- Ensure professional selling skills are used to identify customer needs and promote products that would best meet those needs
- Ensure store consistency in the delivery of customer care
- Promote store growth with the execution of established marketing initiatives

**Store Performance**:

- Assume P&L responsibility, excluding distribution expenses, for assigned stores
- Monitor cost drivers and establish efficiencies to optimally manage operational spend
- Manage each assigned store’s financial, operational and clinical KPIs
- Manage productivity initiatives

**Safety**:

- Emulate behaviours that support a total safety culture
- Ensure all operational and regulatory policies and procedures are followed
- Monitor completion of courses as identified in the Training Matrix for each job function
- Document all safety incidents in accordance with corporate policy

**Required Qualifications**:
**Education**:

- Secondary school diploma
- Degree in Business Management or related field, preferred
- Successfully completed Leadership training

**Experience**:

- Minimum of 5 years Medigas experience
- Previous supervisory experience, preferred
- Store lead experience, preferred
- Must hold a valid driver’s license with clean driving record

**Knowledge / Skills / Abilities**:

- Leadership and team building skills
- Highly effective communication skills and organizational agility
- Conflict resolution and decision making abilities
- Business acumen
- Internal business, safety and clinical policies and processes

**Working Environment**:

- Office based
- Frequent highway driving to travel to assigned stores and customer sites
- Availability to manage after hours employee and store issues
- Linde has an extensive background check process which may include but is not limited to, a criminal background review, driver’s license and abstract review, and may also include reference checks, employment and education verification._
- Linde Canada Inc. is committed to providing accommodations for people with disabilities. Applicants requiring accommodation during the recruitment and selection process are encouraged to make their needs known in advance if accommodation is required. We will work with you to meet your needs._
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status._

**Primary Location** Ont

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