Barista/customer Service

5 months ago

Burlington, Canada Second Cup - Burlington Full time

**We’re looking for our next great Barista at our Second Cup Café - Brant Street in Burlington**

Does the idea of working with an iconic Canadian brand excite you? Do you have a passion for enriching the customer experience? Is your Second Cup just as exciting as your first?

**YOU WILL**:

- Create unforgettable beverages including espresso-based drinks
- Seek every opportunity to enhance the guest experience with every interaction and provide consistent and individualized guest attention.
- Demonstrate passion for the Second Cup brand and have knowledge of our products
- Keep café facilities clean and well maintained (dine-in area, restrooms, back of house)
- Restock product such as beans, cups and condiment stand.
- Complete sale with guests, using cash, debit/credit and Mobile App.
- Follow business procedures for handling voids and cash handling mistakes
- Maintain coffee and food freshness standards while also controlling waste.
- Encourage guests to upload Mobile App and discuss the benefits associated with it.
- Adhere to dress code and always be punctual and ready for your shift

**YOU BRING TO THE ROLE**:

- Excellent guest service skills
- You have integrity, show kindness with each interaction and do it with GUSTO
- Commitment to delivering superior quality-Obsessed with your quality of work and go above and beyond every day; you truly care about people and consider our guests in everything you do
- Coffee passion An ambassador for our brand - takes great pride in what you do
- Team and community mindset
- Focus on common goals; support and respect others and values relationships
- Authenticity
- Honest, fair and act with integrity; treat each person as if they are the most important person in the room; collaborative and communicative

**Also know that in this active & exciting role you will be**:

- Standing for extended periods of time
- Some lifting is required along with some bending, reaching and turning
- Exposure to noise (blenders, espresso machine), heat (steam from espresso machine)

**Job Types**: Full-time, Part-time, Permanent

**Salary**: From $15.00 per hour

**Job Types**: Full-time, Part-time, Permanent

Pay: From $16.55 per hour

**Benefits**:

- Discounted or free food
- On-site parking
- Store discount

Flexible Language Requirement:

- French not required

Schedule:

- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Morning shift
- Weekends as needed

Supplemental pay types:

- Tips

Application question(s):

- How many hours do you want to work per week?
- What is your availability, in detail (i.e.: Mondays: 9am - 5pm; Tuesdays: 3pm - 8pm etc)
- When would you be able to start?
- Are you only looking for a summer position?

Work Location: In person

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