Front Desk Guest Experience

2 weeks ago

Halifax, Canada Marriott International, Inc Full time

**Additional Information** Guest Experience Expert
- Bell Person

**Job Number** 23033716

**Job Category** Rooms & Guest Services Operations

**Location** Halifax Marriott Harbourfront Hotel, 1919 Upper Water Street, Halifax, Nova Scotia, Canada

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

**JOB SUMMARY**

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.

**Marriott Hotels**, Marriott International’s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.

**JW Marriott **is part of Marriott International's luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. It’s as simple as that. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment.

  • Guest Experience Centre Consultant

    2 weeks ago

    Halifax, Canada Guest Experience Center Full time

    Overview: **RECIPE is looking for a** **Guest Experience Centre Consultant** **to join our Guest Services team!** **(Halifax, NS)** Recipe Unlimited Corporation is Canada’s leading full service restaurant company. Home to such iconic brands as Swiss Chalet, Harvey’s, St.Hubert, The Keg, Montana’s, Kelseys, Bier Markt, East Side Mario’s, Landing...

  • Guest Experience Centre Consultant

    4 weeks ago

    Halifax, Canada Guest Experience Center Full time

    Overview: **RECIPE is looking for a** **Guest Experience Centre Consultant** **to join our Guest Services team!** **(Halifax)** Recipe Unlimited Corporation is Canada’s leading full service restaurant company. Home to such iconic brands as Swiss Chalet, Harvey’s, St.Hubert, The Keg, Montana’s, Kelseys, Bier Markt, East Side Mario’s, Landing Group,...

  • Guest Experience Centre Consultant

    2 weeks ago

    Halifax, Canada Guest Experience Center Full time

    Overview: **RECIPE is looking for a Guest Service Representative** **to join our Guest Services team!** **(Halifax, NS)** Recipe Unlimited Corporation is Canada’s leading full service restaurant company. Home to such iconic brands as Swiss Chalet, Harvey’s, St.Hubert, The Keg, Montana’s, Kelseys, Milestones, Pubs, Bier Markt, East Side Mario’s,...

  • Guest Experience Centre Consultant

    3 weeks ago

    Halifax, Canada Guest Experience Center Full time

    Overview: **RECIPE is looking for a Guest Experience Centre Consulant** **to join our Guest Services team!** Recipe Unlimited Corporation is Canada’s leading full service restaurant company. Home to such iconic brands as Swiss Chalet, Harvey’s, St.Hubert, The Keg, Montana’s, Kelseys, Fresh Kitchen & Juice Bar, Bier Markt, East Side Mario’s, Landing...

  • Guest Experience Centre Consultant

    3 weeks ago

    Halifax, Canada Guest Experience Center Full time

    Overview: **RECIPE is looking for a Guest Experience Centre Consulant** **to join our Guest Services team!** **(Halifax)** Recipe Unlimited Corporation is Canada’s leading full service restaurant company. Home to such iconic brands as Swiss Chalet, Harvey’s, St.Hubert, The Keg, Montana’s, Kelseys, Fresh Kitchen & Juice Bar, Bier Markt, East Side...

  • Guest Experience Centre Consultant

    4 weeks ago

    Halifax, Canada Guest Experience Center Full time

    Overview: **RECIPE is looking for a Guest Service Representative** **to join our Guest Services team!** **(Halifax)** Recipe Unlimited Corporation is Canada’s leading full service restaurant company. Home to such iconic brands as Swiss Chalet, Harvey’s, St.Hubert, The Keg, Montana’s, Kelseys, Fresh Kitchen & Juice Bar, Bier Markt, East Side...

  • Bilingual Guest Experience Centre Consultant

    3 weeks ago

    Halifax, Canada Guest Experience Center Full time

    Overview: **RECIPE is looking for a Bilingual** **Guest Experience Centre Consulant** **to join our Guest Services team!** Recipe Unlimited Corporation is Canada’s leading full service restaurant company. Home to such iconic brands as Swiss Chalet, Harvey’s, St.Hubert, The Keg, Montana’s, Kelseys, Fresh Kitchen & Juice Bar, Bier Markt, East Side...

  • Front Desk Agent

    2 weeks ago

    Halifax, Canada Commons Inn Full time

    1. Guest Check-In and Check-Out: Front desk agents are responsible for welcoming guests, handling the check-in process, and providing them with their room keys. They also handle check-out procedures, including settling any outstanding bills and collecting feedback from departing guests. 2. Reservation Management: Front desk agents manage room reservations,...

  • Front Desk Supervisor

    4 weeks ago

    Halifax, Canada Coastal Inn Halifax Full time

    **Primary Objective**:The Guest Services Supervisor's (GSS) primary responsibility is to provide leadership, direction and support to Front Desk Agents (FDA) in the delivery of excellent guest service and ensuring guest satisfaction. The GSS is also responsible for ensuring that all desk staff understand the strategies necessary for maximizing room revenues...

  • Front Desk Agent

    5 days ago

    Halifax, Canada The Evangeline Full time

    Evening and weekend shifts * - Responsibilities: - Greet and welcome guests in a friendly and professional manner - Check-in and check-out guests efficiently and accurately - Answer phone calls and respond to guest inquiries - Provide information about hotel facilities, services, and local attractions - Handle guest complaints and resolve issues promptly...

  • Front Desk Supervisor

    2 weeks ago

    Halifax, Canada Muir Hotel Full time

    **Guest Service/ Front Desk Supervisor - **_**Muir Hotel**_ Located in the absolute centre of downtown in the vibrant Halifax waterfront, in the heart of the new Queen’s Marque district, Muir offers elevated hospitality inspired by the spirit, culture and natural beauty of Nova Scotia. In each of our departments, our team shares a common goal - providing...

  • Front Desk Agent

    2 weeks ago

    Halifax, Canada True North Hostelling Association Full time

    **HI Halifax** Join the HI Halifax Team! Be a part of our dynamic team as we gear up for the grand reopening of HI Halifax, situated in a freshly renovated heritage building in the heart of downtown Halifax. Our hostel is centrally located, just minutes away from the picturesque waterfront and surrounded by the city's top pubs and lively music...

  • Front Desk Agent

    1 month ago

    Halifax, Canada Hostelling International Canada Full time

    HI HalifaxJoin the HI Halifax Team!Be a part of our dynamic team as we gear up for the grand reopening of HI Halifax, situated in a freshly renovated heritage building in the heart of downtown Halifax. Our hostel is centrally located, just minutes away from the picturesque waterfront and surrounded by the city's top pubs and lively music venues.Join us in...

  • Front Desk Agent

    3 weeks ago

    Halifax, Canada Hostelling International Canada Full time

    HI HalifaxJoin the HI Halifax Team!Be a part of our dynamic team as we gear up for the grand reopening of HI Halifax, situated in a freshly renovated heritage building in the heart of downtown Halifax. Our hostel is centrally located, just minutes away from the picturesque waterfront and surrounded by the city's top pubs and lively music venues.Join us in...

  • Guest Experience Manager

    2 weeks ago

    Halifax, Canada Muir Hotel Full time

    Located in the absolute centre of downtown in the vibrant Halifax Waterfront, in the heart of the new Queen’s Marque district, Muir offers elevated hospitality inspired by the spirit, culture and natural beauty of Nova Scotia. In each of our departments, our team shares a common goal - providing an exceptional customer experience in a clean, comfortable...

  • Front Desk Guest Experience

    3 weeks ago

    Halifax, Canada Marriott International, Inc Full time

    **Additional Information** Bell Person **Job Number** 23049658 **Job Category** Rooms & Guest Services Operations **Location** Halifax Marriott Harbourfront Hotel, 1919 Upper Water Street, Halifax, Nova Scotia, Canada **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **JOB SUMMARY** Our jobs aren’t...

  • Front Desk Guest Experience

    1 week ago

    Halifax, Nova Scotia, Canada Marriott International, Inc Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation Halifax Marriott Harbourfront Hotel, 1919 Upper Water Street, Halifax, Nova Scotia, CanadaSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementJOB SUMMARYOur jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience...

  • Front Desk Agent

    3 weeks ago

    Halifax, Canada Chateau Bedford Hotel & Suites Full time

    Greeting Guests and Welcoming them to the Hotel - Creating & Modifying Reservations - Checking Guests In & Out - Answering incoming calls at the Front Desk - Assist guests with any requests they may have - Resolving guest issues to the best of your ability - Ensure a professional manner at all times - Communicate efficiently with all other hotel...

  • Guest Experience Ambassador

    2 months ago

    Halifax, Canada Muir Hotel Full time

    _**Muir Hotel**_**: - Halifax Waterfront** Located in the absolute centre of downtown in the vibrant Halifax waterfront, in the heart of the Queen’s Marque district, Muir offers elevated hospitality inspired by the spirit, culture and natural beauty of Nova Scotia. In each of our departments, our team shares a common goal - providing an exceptional...

  • Front Desk Agent/night Auditor Parttime

    3 days ago

    Halifax, Canada Residence Inn by Marriott Full time

    Responsibilities: - Greet and welcome guests in a friendly and professional manner - Check-in and check-out guests, ensuring accuracy of information - Handle guest inquiries and provide information about hotel facilities and services - Assist guests with reservations, changes, and cancellations - Answer phone calls and direct them to the appropriate...