Site Supervisor, Lab Administration, Bccdc Labs

7 months ago


Vancouver, Canada PHSA Full time

**Site Supervisor, Lab Administration, BCCDC Labs**
Provincial Laboratory Medicine Services (PLMS)

Vancouver, BC

Make an impact in health care with your laboratory career The Public Laboratory Medicine Services (PLMS) is a cohesive, interrelated laboratory system that supports equity and access, and ensures patient safety through high quality, well-coordinated laboratory services.

At our core, we aim to cultivate vibrant communities where everyone can achieve optimal health and well-being—where they live, work, learn, and play.

PLMS is a provincial integrator and a strategic solutions-based organization that leverages partnerships with health organizations and the ministry to improve patient care. PLMS continues to lead a collaborative effort to achieve the vision of one system of clinical laboratory and pathology service delivery, with a commitment to equity, quality, innovation, and adaptability.

**What you’ll do**
- Oversees the supervision, support and coordination of the workflow and staffing activities for the area including reviewing workload assignments, adjusting schedules to utilize staff effectively within the allocated budget, establishing daily priorities, and assists with troubleshooting work related issues in consultation with Medical Leads, Laboratory Operations Manager and support team.
- Supervises the day to day operations of the Laboratory, by planning and implementing approved programs and systems in support of client needs.
- Assesses and evaluates workflow and recommends and implements changes to meet the short and long term goals and the strategic direction of the department.
- Implements and communicates planned changes to staff and informs the Laboratory Operations Manager and Team Lead of any feedback as required.
- Works with the Laboratory Operations Manager and Team Lead to resolve problems and remove barriers.
- Supervises designated staff to ensure appropriate service delivery and to provide general supervision for the site.
- Evaluates performance levels and participates in performance management of designated staff, provides input to updates for job descriptions, participates in interviews with the Laboratory Operations Manager and makes recommendations for hire as required.
- Schedules and ensures orientation plan is in place for new staff, and monitors and signs off on completion.
- Monitors and reports on budget variances relating to issues such as overtime, sick time, and attendance management.
- Monitors Quality Control and other quality indicators and makes corrections as appropriate. Informs the Team Lead and Technical Coordinator of any technical quality issues and participates in the investigation of critical incidents as required.
- Ensures that the Laboratory Operations Manager is kept informed of all quality and safety issues. Implements DAP standards and recommendations and ensures staff compliance.
- Ensures staff safety incidents and investigation reports are completed as per WorkSafeBC Regulation and PHSA Workplace Health standards.
- Reviews all incidents reports as per the Occurrence Management Process and investigates complaints from health care providers and patients.
- Ensures, monitors and audits site/area compliance to safety standards. Complies with safety responsibilities as outlined in the WorkSafeBC Regulation and Lower Mainland Pathology and Laboratory Medicine Safety Manual.

**What you bring**

Qualifications:

- Certification with the Canadian Society for Medical Laboratory Science (CSMLS) or an Advanced Registered certificate.
- Five (5) years’ recent, related experience including three (3) years’ experience in a supervisory capacity, or an equivalent combination of education, training and experience.
- A valid BC driver’s license and access to a personal vehicle for business related purposes.

Skills and Knowledge:

- Comprehensive knowledge and recent related experience in laboratory discipline.
- Comprehensive knowledge of the standards of practice and guidelines for Medical Laboratory Technologists established by the CSMLS and/or other relevant national professional associations.
- Comprehensive knowledge of method development and evaluation and research processes.
- Comprehensive knowledge of organization policies, procedures, and standards of care, including practice of safe work procedures with discipline equipment.
- Commitment to develop knowledge and understanding of legislative obligations and provincial commitments found in the foundational documents - including Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study - and how they intersect across the health care system.



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