Technical Admin Assistant, Commercial Enterprise

7 months ago

Toronto, Canada PROLINK Full time

**Technical Admin Assistant, Commercial Enterprise**

**The Company**:
PROLINK—Canada’s Insurance Connection is an independent insurance brokerage. We have been in business since 1982, operating on the principles of integrity, honesty and caring. We provide tailor-made risk management and insurance solutions to Professional Associations and Affinity Groups, Canadian enterprises, small businesses, and individuals. We are laser-focused on simplifying traditional insurance transactions by building intuitive and engaging digital experiences.

Our goal is to help our clients feel confident in their decisions, secure that we will be there for any urgent need, and connected to PROLINK as their trusted insurance resource. By nurturing one-on-one relationships with our clients, we have built a reputation as valued advisors and advocates nationwide.

**The Role**:
As a Technical Admin Assistant in PROLINK’s Commercial Enterprise department, you’ll provide administrative support to Account Managers while supporting our clients with their insurance needs.

**The Requirements**:
To be seriously considered for this role, you must meet the following requirements:

- **Education**:RIBO License is an asset;
- **Experience**: Minimum 1-3 years of experience in Assistant Account Management in an insurance brokerage or insurance company — experience in Commercial Enterprise is a strong asset. Experience with a BMS system is considered an asset.
- **Skills**: A team player with a client-centric approach, ready to deliver great service. Comfortable with managing multiple demands, with proven organizational, time-management and prioritization skills.
- **Softer Skills**: A person who is positive, energized, articulate, engaging, empathetic and approachable.

**Duties and Responsibilities**:

- Uploading client information through our Broker Management System or through company portals;
- Updating client files in our Broker Management System;
- Assisting Account Managers/Account Executives in issuing and invoicing documents such as; certificates, renewals, endorsement changes, new business and cancellations;
- Handling various letters for Account Managers/Account Executives including claims and payments;
- Handling all aged receivables and billing for the department;
- Following up with the insurers or insureds on payment reminders and other required documentation;
- Performing additional administrative duties as needed.

**The Benefits**:

- Enjoy a competitive compensation package;
- Access comprehensive medical and dental benefits that will come in force on your first day as an employee;
- Experience the heart of Toronto’s financial district when in the office. PROLINK is steps away from Union Station and is connected to St. Andrew subway station;
- Work for a company that has the best of both worlds: the professionalism and success of a corporate environment, with the family-oriented and collaborative feel of a small business;
- Grow your career in an organization that loves to recognize and reward its top talent;
- Relish in the comfort of working from home and from our office (as circumstances permit and require).

At PROLINK, diversity begins and ends with our employees. It is important to us that we create a diverse, equal, inclusive, and accessible work environment where our employees feel valued, respected, and supported. We are proud to be an equal opportunity employer and are committed to building a workforce that reflects the community in which we live and work.

We are dedicated to providing accommodations where necessary during all parts of the hiring process to applicants. If you require accommodations, please notify us and we will work with you to meet your needs.

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