Territory Manager
2 months ago
**WHY DO WE NEED YOU?**
CertainTeed is a subsidiary of Saint-Gobain - the world’s largest building materials company with over a 350-year legacy of innovation and growth. The Saint Gobain group is a leader in sustainable product development and environmental stewardship. We are proud to that Saint Gobain North America was recognized by the Top Employers institute as one of the best workplaces in North America & Canada.
You’ll join a dynamic sales team who have strong customer relationships and solid knowledge of service delivery within our CertainTeed Canada business.
**IS THIS JOB FOR YOU?** What will you do?**
- Develop and implement territory strategy consistent with the overall business direction to grow sales with year over year growth in multiple product categories within the Interior Products Group (IPG)
- Identify customer solutions that span across multiple product categories and cross-functional stakeholders, and collaborate effectively with our customers to help them grow their business
- Establish and effectively manage a high sales call cycle for a diverse customer base such as contractors, builders and create “pull-through” demand, subsequently working with distribution customers to close related sales
- Work collaboratively with Architectural Solutions colleagues to deliver sales growth by working towards securing specifications and tracking construction projects on our CRM platform from planning through bidding phases to maximize closing rates
- Support the achievement specifications for Value Added Products (VAP)
- Conducts and participates in sales promotions and educational meeting with contractors, builders and builder sales representative, applicators, distributors and other trade factors.
- Monitor competitive activity and industry trends to create competitive solutions
- Provides product knowledge to customer inquiries and develop account growth
- Monitors market pricing, and where applicable, presents documented price approval requests to manager in strict accordance with company guidelines.
- Communicate promptly and regularly with the regional team on trends, opportunities, and issues
- Promptly investigates customer complaints, informs necessary functions within the company and enters case into CRM platform. Follows up and closes complaint with the customer ensuring an acceptable customer experience
- Monitor the quality of our products to ensure customers are satisfied and issues are resolved internally
- Participates in formalized training programs to continually improve professional selling and develop a thorough working knowledge of products and programs.
- Process all administrative tasks accurately and on time (Salesforce, expense accounts, new customer setups etc.)
**About you**:
- Bachelor’s degree in marketing, business or similar discipline, or five (5) years of equivalent training and related experience in the building, construction industry.
- Five to ten (5-10) years of applied professional selling experience which includes managing customer relationships, sales presentations and closings of sales.
- Experience managing distribution channels and contractor sales is strongly preferred
- Experience creating and executing sales
- Territory management experience with a focus on developing long-term relationships.
- Experience successfully meeting or exceeding sales target by being results driven,
- Communicating Effectively-written and orally, including presentation skills
- Decision Making & strong problem solving skills
- Exceptional at working in a collaborative team environment
- Focusing on Customers
- Planning & Organizing
- Self-Confident
- Thinking Systematically
- Initiating Action & Agility
- Negotiating
- Proficient in Microsoft Office Suite and other technology (Sales Force)
**Location**:
Remote position; managing SK territory
Travel: up to 30% overnight?
**A LITTLE MORE ABOUT US**
For 113 years, CertainTeed has been synonymous with quality, trust, innovation, and service. Our team designs, manufactures and distributes materials and solutions in the construction and building materials market. CertainTeed’s broad product offering includes insulation, ceilings, roofing, siding, fence, railing, deck, exterior trim and gypsum board products. We provide comfort, performance and safety while addressing the challenges of sustainable construction, resource efficiency and climate change. Our offerings incorporate and promote the wellbeing for each of us and we are building a future where we collectively work together towards our core purpose to _Make the World a Better Home_.
Job Reference: CAN01142
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