Admitting and Administrative Clerk, Out-patient
1 week ago
**Admitting and Administrative Clerk, Out-Patient Reproductive Mental Health**
- BC Women’s Hospital
- Vancouver, BC
**What you’ll do**
- Schedule and book patient appointments and follow-up appointments which includes booking urgent assessment appointments and complex interdisciplinary appointments, adjusting arrangements in accordance with patient and departmental requirements and notifying both family and clinician, ensuring that appropriate date, time, and location are provided to patient, and placing appointment reminder calls to patients/families.
- Receive and register patients upon arrival. Ensure patient demographics and appropriate information is complete and accurate and follows up with appropriate parties as necessary. Advise appropriate professional that the patient has arrived.
- Perform referral functions including duties such as screening for information as identified by specialty clinics, gathering additional/missing information, performing data entry, sending out patient questionnaires, and receiving and processing related paperwork.
- Maintain a variety of records by performing duties such as data entry, collating information, maintaining log sheets and patient statistics. Follow up with appropriate team members as necessary.
- Type and distribute a variety of technical and non-technical material such as correspondence (including re-direct letters), reports, notices, agendas, notes/minutes of meetings, spreadsheets by utilizing various computerized word processing and spreadsheet software packages, creating files, and editing material for stylistic consistency and grammar as required.
- Perform receptionist and other clerical duties including answering telephones, responding to inquiries and requests for information, obtaining patient files as necessary, greeting patients and families, printing daily schedule, and forwarding problems and complex queries to appropriate personnel.
**What you bring**
- Grade 12
- Two (2) year’s recent related experience or an equivalent combination of education, training and experience.
- Knowledge of medical terminology.
You have the ability to:
- **Keyboard at 45 wpm.**:
- Communicate effectively both verbally and in writing.
- Organize work.
- Physically carry out the duties of the position.
- Deal with others effectively.
- Operate related equipment.
- Awareness of and commitment to learning and understanding the Truth & Reconciliation Commission’s 94 Calls to Action (2015), In Plain Sight Report (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), and other related reports.
- Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
**What we bring -**
Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too - offering health, wellness, development programs to support you - at work and at home.
- Join one of BC’s largest employers with province-wide programs, services and operations - offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
- Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
- PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
**Job Type: Casual**
**Wage: $24.41 per hour**
**Location: 4500 Oak Street, Vancouver BC**
**Applications will be accepted until position is filled.**
**Schedule: Monday to Friday; As Needed; 0800-1600**
**Requisition Number**:139991
**As per the current Public Health Order, full vaccination against COVID-19 is a condition of employment with PHSA as of October 26, 2021.**
**What we do**
- BC Women's Hospital & Health Centre (BCW) is dedicated to improving the health of women, newborns and families through a comprehensive range of services, research and education.
- BCW is part of the Provincial Health Services Authority (PHSA).
- The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people - Be compassionate - Dare to innovate - Cultivate partnerships - Serve with purpose.
- Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services
- PHSA and BCW are committed to employment equity, encourag
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