Regional Operations Manager
2 weeks ago
Description - External
ABOUT THE ROLE:
The Regional Operations Manager, Specialty Nursing Services, reporting directly to the National Operations Manager, Specialty Nursing Services is responsible for driving the successful operation of our Bayshore Specialty Nursing Network within their specified region. The Specialty Nursing Network encompasses our infusion clinic network, home pharma network and virtual care services. The Regional Operations Manager will provide direct oversight and support to our networks’ Specialty Pharma Nursing Managers (SPNM) within their specified region.
The Regional Operations Manager works closely with the SPNMs and is responsible for ensuring a high standard of patient care and safety is maintained while meeting operational requirements and fiscal goals.
**PLEASE NOTE**:This position requires that you live in one of the following provinces: QC, NB, NS, PEI or NFLD**
A DAY IN THE LIFE:
Responsible for the operational performance of the specified region’s specialty pharma network (clinics and home pharma) and ensuring fiscal responsibility in the day to day operations of their region;
Supervises and provides day-to-day support to the Specialty Pharma Nurse Management (SPNM) team;
Provides operational support to the SPNMs while working closely with the National Operations Manager;
Identifies, assesses, and implements new business opportunities under the direction of the National Operations Manager and National Director;
Reviews local business need for additional clinic(s) and coordinates new clinic setups as appropriate within their specified region;
Undertakes change management activities as required;
Responsible for regular review of nursing dashboard and working with SPNM and SPNM team auditor to ensure efficiencies are met in both clinic and home pharma;
Reviews scheduling and local trends including managing issues and challenges as required;
Responsible for ensuring program KPI’s are met with the SPNM and the clinic coordinator teams;
Works with SPNMs to ensure staffing contingency plans are put in place as required;
Leads with compassion, and provides coaching, support and implementation of performance management initiatives as required;
Responsible for executing probationary and annual performance review of direct reports;
Ensures the SPNMs are equipped with the appropriate resources and information to manage the changing needs in their regions;
Assists the SPNM team in preparation for both internal and external audits
Supports recruitment, selection, orientation, training, performance management, and performance reviews for the SPNM team as required;
Acts as liaison between Program Managers, Branch Area Directors, SPNM team and other key stakeholders, as appropriate;
Participate in ongoing internal and/or external continuing education activities;
Participate in quality activities and continuous improvement initiatives in keeping with the company's Quality Management System;
Participate in proactive Health & Safety activities while performing all duties;
Completes all other related tasks delegated by the National Operations Manager as requested.
Job Qualification
Qualifications - External
WHAT YOU BRING TO THE TEAM:
Bachelor’s degree in a related health sciences field, Bachelor of Science in Nursing an Asset
Leadership or management training or certificate
Project Management training is an asset
Preferred Bilingual (English/French)
Five years of progressive management experience
Experience in a related healthcare field such as oncology, neurology, critical care, community infusion or outpatient clinic
Previous nursing management or leadership experience
Experience or knowledge of the pharmaceutical industry in Canada
Effective leadership and the ability to engage with diverse teams
Able to create and adjust process maps to lead process improvement and efficiency initiatives
Highly organized with above average communication skills
Empathetic leadership
Able to manage relationships with a proven track record of exceptional customer service
Exceptional interpersonal skills and ability to handle difficult or unexpected situations
Able to work independently and as part of an interdisciplinary team
Able to support a national team of highly skilled professional managers
Proficiency in Microsoft Word, Excel, Outlook, PowerPoint and Visio
Valid driver’s license
Willing and able to travel within identified region as required to provide on-site support to local SPNM team members.
Willing and able, at a minimum, to travel quarterly to our National Head Office in Mississauga or our National Pharmacy in Markham. Dependent on fiscal objectives - more travel may be required to Head Office/National Pharmacy.
-
Regional Sales Manager
Found in: Whatjobs CA C2 - 2 weeks ago
Quebec, Canada STAUFF North America Full timeThe Regional Sales Manager (RSM ) actively drives and manages the sales retention, growth, and customer satisfaction within the assigned multistate region. The RSM works through their distributor or directly with the customer, in partnership with the Application Engineer and other Stauff Team Members to identify and provide reliable solutions to assure...
-
Regional Sales Manager
Found in: Appcast CA C2 Glassdoor - 2 weeks ago
Quebec, Canada STAUFF North America Full timeThe Regional Sales Manager (RSM) actively drives and manages the sales retention, growth, and customer satisfaction within the assigned multistate region. The RSM works through their distributor or directly with the customer, in partnership with the Application Engineer and other Stauff Team Members to identify and provide reliable solutions to assure...
-
Regional Sales Manager
Found in: Appcast CA A2 P - 2 weeks ago
Quebec, Canada STAUFF North America Full timeThe Regional Sales Manager (RSM) actively drives and manages the sales retention, growth, and customer satisfaction within the assigned multistate region. The RSM works through their distributor or directly with the customer, in partnership with the Application Engineer and other Stauff Team Members to identify and provide reliable solutions to assure...
-
Regional Director, Risk Management
Found in: beBee S CA - 2 weeks ago
Quebec, Canada WSP USA Full timeThe Regional Manager – HSE Risks Prevention Expertise Delivery for the region of Quebec is responsible for ensuring that the regional team of advisors, under his/her supervision, is consistently & competently proactively supporting and overseeing the Business Sectors' staff & employees in implementing WSP Canada's processes & controls for the...
-
Regional Sales Manager
6 days ago
Quebec City, Canada Dr. Schar,USA, Inc. Full timeDr. Schar USA is looking to add a Regional Sales Manager to assist with our Canadian business. The main objectives are to support the Director of Sales and Marketing with Schar brand sales in the market in line with the strategic direction and financial objectives of the company to attain market leadership and long-term growth of the Schar brand. Responsible...
-
Regional Brand Manager, Virology
2 days ago
Quebec City, Canada ABBVIE Full timeJoining AbbVie means, you will be part of a team of outstanding professionals dedicated to making a remarkable impact on patients' lives. At AbbVie, we conduct ground-breaking science on a global scale every day. AbbVie Canada is one of the Best Workplaces in Canada whereby 90% of our employees are proud to say they work for AbbVie and 88% are proud of how...
-
Regional Service Sales Manager
1 week ago
Quebec City, Canada CIMCO Full time**Company Profile** We offer our employees excellent compensation, medical and dental benefit programs, retirement savings options, career development opportunities, mentoring and continuing education. **Position Summary** CIMCO Refrigeration is looking for a Regional Service Sales Manager for the Quebec Region. The Service Sales Manager boosts revenue...
-
Class 1 Driver
7 days ago
Quebec City, Canada New Way Trucking Ltd Full time**Hiring Class 1 Drivers for Local/Regional Lanes** **Feel at home with New Way Trucking!** New Way Trucking is a multi-provincial transportation company operating throughout Canada and the United States. Our staff enjoys secure and consistent employment hauling freight for a number of the world’s most prominent Fortune 500 companies. New Way Trucking...
-
Regional Sales Manager
Found in: beBee S CA - 3 weeks ago
Quebec, Canada SSAB Full timeSSAB is one of the largest North American producers of steel plate and coil, serving many industrial markets including energy, construction, agriculture and transportation. SSAB operates five state of the art facilities strategically located in key regions across the U.S. SSABhas nearly 1,200 highly skilled employees in the U.S. Jobs at SSAB range from...
-
Clinical Operations Manager-1
3 days ago
Quebec City, Canada Parexel Full time**Job Title: Clinical Operations Manager (COM/COM-F/COM-R)** **Position Purpose**: The Clinical Operations Manager (COM/COM-F/COM-R) is responsible for the following: - Performance and compliance for assigned protocols in a country in compliance with International Committee on Harmonization (ICH) / Good Clinical Practice (GCP) and country regulations,...
-
Coordinator, Region Office Operations- Québec Lebourgneuf
Found in: Talent CA C2 - 4 days ago
Québec City, Canada IG Wealth Management Full timePosition Summary The Coordinator, Region Office Operations is responsible for processing key business transactions, including bank deposits, system transactions and general administration. The Coordinator acts as first line of contact and provides service to both internal and external clients of IG Wealth management. Duties Include: Handles...
-
Regional EHS Advisor
3 days ago
Quebec City, Canada Applied Industrial Technologies Full timeWe are currently seeking and have an immediate opening for a qualified and motivated individual to fill the position of **Regional EHS Advisor - Eastern Canada**. The location is flexible to **any Applied branch within Quebec or Ontario, however, preference will be given to those located in/around Quebec City. **The individual must be flexible to a hybrid...
-
Bilingual Regional Sales Manager
Found in: Whatjobs CA C2 - 2 weeks ago
Quebec, Canada Pivotal Integrated HR Solutions Full timeBilingual Sales Manager – Health Food Industry Our client, a leader in the manufacturing of health food is currently searching for a Regional Sales Manager to join their team in Quebec. In this role you will support the Director of Sales and Marketing with brand sales in the market in line with the strategic direction and financial objectives of the...
-
Bilingual Regional Sales Manager
Found in: Appcast CA C2 Glassdoor - 2 weeks ago
Quebec, Canada Pivotal Integrated HR Solutions Full timeBilingual Sales Manager – Health Food IndustryOur client, a leader in the manufacturing of health food is currently searching for a Regional Sales Manager to join their team in Quebec. In this role you will support the Director of Sales and Marketing with brand sales in the market in line with the strategic direction and financial objectives of the company...
-
Bilingual Regional Sales Manager
Found in: Appcast CA A2 P - 2 weeks ago
Quebec, Canada Pivotal Integrated HR Solutions Full timeBilingual Sales Manager – Health Food IndustryOur client, a leader in the manufacturing of health food is currently searching for a Regional Sales Manager to join their team in Quebec. In this role you will support the Director of Sales and Marketing with brand sales in the market in line with the strategic direction and financial objectives of the company...
-
Regional Sales Manager
Found in: Talent CA C2 - 2 weeks ago
Québec City, Canada Ssab AB Full timeRegional Sales Manager -Quebec City Quebec City Area, QC, Canada Req #1428 Monday, March 25, 2024 SSAB is one of the largest North American producers of steel plate and coil, serving many industrial markets including energy, construction, agriculture and transportation. SSAB operates five state of the art facilities strategically located in key...
-
Senior Director, Regional Engagement
2 weeks ago
Quebec, Canada Canada Health Infoway Full timeSummaryPosting Date: February 22, 2024Department: Regional EngagementReport to: VP, Health Solutions & OperationsLocation: HybridOverviewAt Canada Health Infoway (Infoway) we believe a more connected and collaborative system is a healthier system, and we work with governments, health care organizations, clinicians, and patients to make health care more...
-
Senior Director, Regional Engagement
2 weeks ago
Quebec, Canada Canada Health Infoway Full timeSummaryPosting Date: February 22, 2024Department: Regional EngagementReport to: VP, Health Solutions & OperationsLocation: HybridOverviewAt Canada Health Infoway (Infoway) we believe a more connected and collaborative system is a healthier system, and we work with governments, health care organizations, clinicians, and patients to make health care more...
-
Senior Director, Regional Engagement
1 week ago
Quebec, Canada Canada Health Infoway Full timeSummaryPosting Date: February 22, 2024Department: Regional EngagementReport to: VP, Health Solutions & OperationsLocation: HybridOverviewAt Canada Health Infoway (Infoway) we believe a more connected and collaborative system is a healthier system, and we work with governments, health care organizations, clinicians, and patients to make health care more...
-
Global Commercial Operations Sr Manager
2 weeks ago
Quebec, Canada Veolia WTS USA, Inc. Full timeVeolia Water Technologies & Solutions (WTS) Global Commercial Operations Sr Manager - Chemical and Monitoring Solutions (CMS) Veolia Water Technologies & Solutions (WTS) is a worldwide leader in water recovery, treatment, and reuse. We design and supply a range of water systems, from food and beverage applications, to municipal water, to microelectronics...