Clinical Operations Manager-1

2 weeks ago

Quebec City, Canada Parexel Full time

**Job Title: Clinical Operations Manager (COM/COM-F/COM-R)**

**Position Purpose**:
The Clinical Operations Manager (COM/COM-F/COM-R) is responsible for the following:

- Performance and compliance for assigned protocols in a country in compliance with International Committee on Harmonization (ICH) / Good Clinical Practice (GCP) and country regulations, Client policies and procedures, quality standards and adverse event reporting requirements internally and externally.
- Budget/finance aspects, for execution and oversight of clinical trial country submissions and approvals and to ensure Site Ready under the oversight of the Senior Clinical Operations Manager (SCOM) or Clinical Research Director (CRD).

This position has significant impact on the delivery of country specific trial commitments and objectives especially during study start-up.

**Organizational Relationships**:

- Reports to ExecuPharm (EP) assigned Line Management with day-to-day direction from Client. Refer to Organizational Chart for details regarding assigned role and associated reporting structure.
- Works in partnership internally with Global Clinical Trial Organization (GCTO) country operations, finance, regulatory affairs, pharmacovigilance, legal and regional operations, Headquarter (HQ) functional areas and externally with vendors and sites, Internal Review Board (IRB) / Internal Ethics Committee (IEC) and Regulatory Authorities in submission and approval related interactions.

**Primary Responsibilities**:
General
- Manages country deliverables, timelines, and results for assigned protocols to meet country commitments including quality and compliance in assigned protocols in country.
- Has ownership of local regulatory and financial compliance.
- Contributes to the development of local SOPs.
- Oversees CTCs as applicable.
- Coordinates and liaises with Clinical Research Managers (CRMs), Clinical Research Associates (CRAs) and Clinical Trial Coordinators (CTCs), Finance and Legal if appropriate to ensure country deliverables are obtained for submissions, budgets, Clinical Trial Research Agreements (CTRAs) and local milestones.
- Collaborates closely with Headquarter to align country timelines for assigned protocols.
- Provides support and oversight to local vendors as applicable.
- Oversees and coordinates local processes, clinical and ancillary supplies, import and export requirements, supplies destruction, local electronic/hard copy filing, archiving and retention requirements, and insurance process management. Enters and updates country information in clinical and finance systems.
- Delivers clinical and financial contracts within fair market value through continual interaction with local clinical teams.
- Contributes or leads initiatives and projects adding value to the business.
- Contributes strongly to the COM team and other Country Operations roles knowledge by acting as process Subject Matter Expert (SME), sharing best practices, making recommendations for continuous improvement, and providing training as appropriate/required.
- Contributes to COM team knowledge by acting as a buddy/mentor and sharing best practices as appropriate/required.
- Completes training assigned by Client and/or EP, as necessary, including general training requirements, SOPs, and system and process related training.
- Adheres to EP and Client SOPs and processes.
Finance:

- Has ownership of country and site budgets including development, negotiation, and completion of Clinical Trial Research Agreements (CTRA).
- Oversees and tracks clinical research-related payments and payment reconciliation at study close-out.
- Oversees Foreign Corrupt Practices Act (FCPA), Denied Party Screening/Office of Foreign Assets Control (DPS/OFAC) and maintenance of financial systems and financial forecasting in conjunction with SCOM, CRD and other roles.
- Influences investigators, external partners, and country operations to adhere to budget targets and agreed payment timelines.

Regulatory:

- Executes and oversees clinical trial country submissions and approvals for assigned protocols.
- Develops local language materials including local language Informed Consents and translations.
- Interacts with Institutional Review Boards (IRB)/Independent Ethics Committee (IEC) and Regulatory Authority for assigned protocols.

**Education and Certification**:

- Bachelor's Degree in Business Finance/ Administration/ Life Science or equivalent Health Care related experience.

**Skills and Experience**:

- 5-7 years clinical research or combined experience in Clinical Research and Finance/Business.
- Expertise of core clinical systems, tools, and metrics.
- Strong coordination and organizational skills.
- Skilled knowledge of budget and contract negotiations, local regulatory environment and submission and approval processes, and understanding of how these impact study start-up.
- Ability to indirectly influence investigators, vendors, external partners, and country managers to addre

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