Customer Service Representative

3 weeks ago

Burnaby, Canada Fuze Logistics Services Inc Full time

**Customer Service Representative - Burnaby, BC Office**

Fuze Logistics Services is a next generation 3PL headquartered in Montreal, with offices across North America, leveraging cutting-edge technologies and decades of industry expertise to facilitate the transport of freight globally.

We are seeking a Customer Service Representative to join our team in Burnaby

**Job Responsibilities and Duties**:

- Provides information to customers on service capabilities and capacity availability.
- Enters order information directly into computer system, accurately and on a timely basis.
- Resolves service issues.
- Schedules appointment times as required meeting designated delivery windows set by the customer.
- Communicates with customers (shippers, consignees and third parties as required) to provide information on shipment status to communicate anticipated service issues, new pick-up and delivery times and alternative solutions where possible.
- Performs other duties as requested.

**Abilities and Skills**:

- Excellent organizational, interpersonal communication and computer skills.
- Detail-oriented and work effectively under pressure while meeting all applicable deadlines.
- Must be able to work independently and productively with minimum supervision.
- Recognize problems, identify possible causes and resolve routine problems.
- Ability to establish and maintain professional atmosphere for, co-workers and customers.

**Qualifications**:

- 1 year of transport customer service.
- Strong attention to detail, and very good local geographical knowledge.
- Bring energy, enthusiasm and a positive attitude to the job.
- Excellent verbal/written communication skills.
- Experienced with Microsoft Office Suite.
- Bilingualism (Montreal office only).

**What we offer**:

- Competitive salary, as well as other perks and benefits.
- Dynamic Environment.
- A Healthy work-life balance.
- Opportunities for Career Growth

**Why join Fuze?**

The key to our delivery of quality services is being able to attract and maintain satisfied and engaged people. At FUZE, employees are given the flexibility required to ensure a balanced life and fulfilling work experience in a motivating work environment. Our staff enjoy the diversity of projects and the extensive autonomy given to interact directly with clients. Such proximity is possible because of our flat corporate structure, and it translates into relationships of trust, and effective communications between team members and clients. And most importantly, we are committed to creating opportunities for all our employees so that they may develop, progress, and contribute to the business regardless of differences.
- Fuze Logistics Services Inc. is committed to providing equal opportunity for all qualified applicants without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other characteristics protected by provincial laws. If you are selected to participate in recruitment, selection and/or assessment process, please advise our Human Resources department of any accommodation(s) needed to ensure your equal participation. Any information collected relating to the accommodation will be addressed confidentially._

  • Customer Service Representative

    1 month ago

    Burnaby, Canada Handyman Connection of Metro Vancouver, BC Full time

    Handyman Connection of is locally owned and operated. We are a well-established home improvement company dedicated to excellent customer service and quality workmanship. We are a fast paced local office of an International Franchise with an opening for a full time Customer Service Representative. Our customers are seeking additional office support for our...

  • Customer Service Representative

    3 weeks ago

    Burnaby, Canada Handyman Connection of Metro Vancouver, BC Full time

    Handyman Connection of is locally owned and operated. We are a well-established home improvement company dedicated to excellent customer service and quality workmanship. We are a fast paced local office of an International Franchise with an opening for a full time Customer Service Representative. Our customers are seeking additional office support for our...

  • Customer Service Representative

    1 month ago

    Burnaby, Canada Handyman Connection of Metro Vancouver, BC Full time

    Handyman Connection of is locally owned and operated. We are a well-established home improvement company dedicated to excellent customer service and quality workmanship. We are a fast paced local office of an International Franchise with an opening for a full time Customer Service Representative. Our customers are seeking additional office support for our...

  • Customer Service Representative

    3 weeks ago

    Burnaby, Canada Handyman Connection of Metro Vancouver, BC Full time

    Handyman Connection of is locally owned and operated. We are a well-established home improvement company dedicated to excellent customer service and quality workmanship. We are a fast paced local office of an International Franchise with an opening for a full time Customer Service Representative. Our customers are seeking additional office support for our...

  • Customer Service Representative

    5 days ago

    Burnaby, British Columbia, Canada Handyman Connection of Metro Vancouver, BC Full time

    Handyman Connection of is locally owned and operated. We are a well-established home improvement company dedicated to excellent customer service and quality workmanship. We are a fast paced local office of an International Franchise with an opening for a full time Customer Service Representative. Our customers are seeking additional office support for our...

  • Customer Service Representative

    1 week ago

    Burnaby, Canada Mountain West Studios Full time

    Do you love working with people? Have a sparkling personality? We are looking for an exceptional person to join our team as a Customer Experience Representative. This rep will play an important role in supporting our Customer Service Manager by handling customer queries & requests in our busy period. **Responsibilities**: - Entering and handling customers...

  • Customer Service Representative

    3 weeks ago

    Burnaby, Canada Artisan Plumbing & Heating LTD. Full time

    **CUSTOMER SERVICE REPRESENTATIVE NEEDED AT ARTISAN PLUMBING & HEATING!** Artisan Plumbing & Heating has been in business for 33 years with a solid customer base. We service the lower mainland for plumbing, heating and emergency services. We are looking to expand our team with a customer service representative. **REQUIREMENTS**: - Excellent positive...

  • Customer Service Representative

    2 weeks ago

    Burnaby, Canada Artisan Plumbing & Heating LTD. Full time

    **CUSTOMER SERVICE REPRESENTATIVE NEEDED AT ARTISAN PLUMBING & HEATING!** Artisan Plumbing & Heating has been in business for 33 years with a solid customer base. We service the lower mainland for plumbing, heating and emergency services. We are looking to expand our team with a customer service representative. **REQUIREMENTS**: - Excellent positive...

  • Customer Service Representative

    3 weeks ago

    Burnaby, Canada COSENTINO Full time

    Burnaby, CA**What are we looking for**: **What you will do**: As a Customer Service Representative, we expect you to deliver excellent customer service acting as a key liaison between our customers and our company by assisting with general inquiries regarding but not limited to: pricing, products, availability of inventory, delivery schedules, orders...

  • Customer Service Representative

    3 weeks ago

    Burnaby, Canada Handyman Connection Full time

    Handyman Connection of is locally owned and operated. We are a well-established home improvement company dedicated to excellent customer service and quality workmanship. We are a fast paced local office of an International Franchise with an opening for a full time Customer Service Representative. Our customers are seeking additional office support for our...

  • Customer Service Representative

    4 weeks ago

    Burnaby, Canada Handyman Connection Full time

    Handyman Connection of is locally owned and operated. We are a well-established home improvement company dedicated to excellent customer service and quality workmanship. We are a fast paced local office of an International Franchise with an opening for a full time Customer Service Representative. Our customers are seeking additional office support for our...

  • Customer Service Representative

    4 weeks ago

    Burnaby, British Columbia, Canada Handyman Connection Full time

    Handyman Connection of is locally owned and operated. We are a well-established home improvement company dedicated to excellent customer service and quality workmanship. We are a fast paced local office of an International Franchise with an opening for a full time Customer Service Representative. Our customers are seeking additional office support for our...

  • Customer Service Representative

    5 days ago

    Burnaby, British Columbia, Canada Handyman Connection Full time

    Handyman Connection of is locally owned and operated. We are a well-established home improvement company dedicated to excellent customer service and quality workmanship. We are a fast paced local office of an International Franchise with an opening for a full time Customer Service Representative. Our customers are seeking additional office support for our...

  • Customer Service Representative

    3 weeks ago

    Burnaby, British Columbia, Canada Handyman Connection Full time

    Handyman Connection of is locally owned and operated. We are a well-established home improvement company dedicated to excellent customer service and quality workmanship. We are a fast paced local office of an International Franchise with an opening for a full time Customer Service Representative. Our customers are seeking additional office support for our...

  • Customer Service Representative

    4 weeks ago

    Burnaby, Canada Nixon Automotive BMW Service Specialists Full time

    Tasks and duties overview: - Answering phone calls - Taking messages - Transferring calls - Scheduling appointments - Blocking telemarketer calls - Greeting customers - Checking in vehicles for service - Vehicle walk around - Tagging keys - Informing service advisor of vehicle arrival - Checking overnight drop box - Returning missed calls - Raintaining...

  • Customer Service Representative

    4 weeks ago

    Burnaby, Canada Milani Plumbing Heating & Air Conditioning Ltd. Full time

    As Vancouver’s largest plumbing, heating and air conditioning company continues to expand, we need to add more people to our award-winning team! We are seeking a full-time customer service representative to join our Customer Service team. With more than 120 service trucks on the road, we field a large volume of calls every day from people all over the...

  • Customer Service Representative

    3 weeks ago

    Burnaby, Canada Milani Plumbing Heating & Air Conditioning Ltd. Full time

    As Vancouver’s largest plumbing, heating and air conditioning company continues to expand, we need to add more people to our award-winning team! We are seeking a full-time customer service representative to join our Customer Service team. With more than 120 service trucks on the road, we field a large volume of calls every day from people all over the...

  • Customer Service Representative

    2 weeks ago

    Burnaby, Canada Milani Plumbing Heating & Air Conditioning Ltd. Full time

    As Vancouver’s largest plumbing, heating and air conditioning company continues to expand, we need to add more people to our award-winning team! We are seeking a full-time customer service representative to join our Customer Service team. With more than 120 service trucks on the road, we field a large volume of calls every day from people all over the...

  • Customer Service Representative

    3 weeks ago

    Burnaby, Canada Milani Plumbing Heating & Air Conditioning Ltd. Full time

    As Vancouver’s largest plumbing, heating and air conditioning company continues to expand, we need to add more people to our award-winning team! We are seeking a full-time customer service representative to join our Customer Service team. With more than 120 service trucks on the road, we field a large volume of calls every day from people all over the...

  • Customer Service Representative

    3 weeks ago

    Burnaby, Canada Sungiven Foods Full time

    Sungiven Foods Canada Inc. is a Specialty Neighbourhood Grocery with carefully selected private brand products. We pride ourselves as a provider of healthy daily meals. Our products are Natural, Less Processed and contains Fewer Additives for families who love cooking. We are currently looking for a Customer Service...