![Artisan Plumbing & Heating LTD.](https://media.trabajo.org/img/noimg.jpg)
Customer Service Representative
3 weeks ago
**CUSTOMER SERVICE REPRESENTATIVE NEEDED AT ARTISAN PLUMBING & HEATING**
Artisan Plumbing & Heating has been in business for 33 years with a solid customer base. We service the lower mainland for plumbing, heating and emergency services. We are looking to expand our team with a customer service representative.
**REQUIREMENTS**:
- Excellent positive customer service attitude.
- Strong oral and written communication skills. Speak English fluently.
- Strong computer skills and typing speed.
- Highly organized with great follow-through abilities.
- Team player who can also work well independently.
- Call centre experience preferred but not mandatory.
- Willing to wear a headset
- Knowledge and/or previous customer service experience in the construction, plumbing and HVAC industry a strong asset.
**DUTIES**:
- Answer calls and handle customer inquiries.
- Set up customer profiles and payments
- Provide customers with knowledge of all our services.
- Perform all duties with a high level of attention to detail.
- Assisting managers with duties
**BENFITES**:
- 100% company paid medical and dental group health plans.
- RRSP matching $3 per hour.
- Weekly direct deposit payroll schedule.
Work remotely
- No
**Job Types**: Full-time, Permanent
Pay: $20.00-$24.00 per hour
Expected hours: 40 per week
**Benefits**:
- Casual dress
- Company events
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- RRSP match
- Vision care
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental pay types:
- Bonus pay
**Education**:
- Secondary School (preferred)
**Experience**:
- customer service: 2 years (required)
Work Location: In person
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