Technical Trainer

1 month ago

North York, Canada YuJa Inc. Full time

At YuJa, we’re looking for an experienced Technical Trainer to work with the sales team. In this role, you will work on creating and executing sales-oriented learning modules.

**About Us**

**About the Role**

**Key Responsibilities**
- Design and develop interactive, user-friendly sales-oriented learning modules and training programs that address product functionalities, updates, and best practices.
- Deliver virtual and in-person training sessions for internal teams.
- Continuously evaluate and improve training materials based on feedback and industry best practices.
- Create supporting materials such as user guides, video tutorials, assessments, and certification programs.
- Measure and report on the effectiveness of training programs through feedback surveys, assessments, and other key metrics.

**About You**
- Proven experience as a technical trainer, instructional designer, or in a similar role.
- Experience in designing and developing e-learning content, tutorials, and technical documentation.
- Proficient in learning management systems (LMS) and training development software (e.g., Articulate, Adobe Captivate, etc.).
- Strong presentation skills with the ability to explain technical concepts to non-technical audiences.
- Excellent verbal and written communication skills.
- Ability to work collaboratively with cross-functional teams and adapt to changing needs.
- Familiarity with video editing and graphic design tools.

**Educational Requirements**
- Bachelor’s degree in Education, Information Technology, Computer Science, or a related field.

**Why you'll love working here**
- Competitive Base Salary
- Comprehensive health, vision and dental benefits which are 100% employer-paid
- Flexible work hours to help create an ideal work/life balance
- Paid sick days
- Company provided snacks and drinks
- Employee recognition activities and rewards such as gift cards, employee of the week, etc.
- Continuous learning opportunities to promote personal and professional growth
- On-the-job experience with senior-level business leaders
- Free Parking
- YuJa is recognized by Forbes multiple times as one of the best start-up employers in Canada.

**How to Apply**

YuJa is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

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