Boutique Fitness Studio Customer Service

5 months ago


Langley, Canada Hot Mess Fitness Inc. Full time

Position: Front Desk/ Admin Support - Hot Mess Fitness

Location: Walnut Grove, Langley, BC

Type: Part-Time (4-hour shifts - 9 AM to 1 PM or 4 PM to 8 PM)
Monday/ Wednesday AM shift, T/Thurs Evening and every other Saturday

Wage: $18 -20/hour

About Us:
Hot Mess Fitness, nestled in the heart of Walnut Grove, Langley, BC, is a boutique fitness women only studio that thrives on the joy of wellness in a lively and spirited environment. Our studio offers distinctive fitness programs and fosters a supportive community for our members.

**Responsibilities**:
Extend a warm and enthusiastic welcome to members.
Efficiently manage front desk operations during 4-hour shifts.
Provide detailed information about classes, memberships, and studio policies.
Address member inquiries and concerns, ensuring swift resolution or escalation if necessary.
Maintain a clean and organized front desk area.

**Requirements**:
Genuine passion for embracing a healthy lifestyle and promoting wellness.
Exceptional communication skills, both verbal and written.
Ability to multitask and maintain composure in a dynamic environment.
Friendly and outgoing personality with exemplary customer service skills.

Qualifications:
Previous experience in customer service is necessary.
Basic computer skills and familiarity with scheduling software.
Capacity to work independently and collaboratively within a close-knit team.
Flexible availability to work part-time shifts during studio hours.

If you are passionate about fitness, possess exceptional communication skills, and enjoy creating a positive atmosphere for others, we invite you to apply Submit your resume and a brief cover letter expressing your interest in the Front Desk Support position at Hot Mess Fitness.

**Job Type**: Part-time

**Salary**: $20.00 per hour

Expected hours: 16 - 20 per week

Flexible Language Requirement:

- French not required

Schedule:

- Day shift
- Evening shift
- Weekends as needed

Application question(s):

- Can you work 9-1pm 2 days a week and 330-730pm 3 evenings a week and some Saturdays 9-1?

Work Location: In person


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