Utility Billing Clerk

2 weeks ago

Regina, Canada City of Regina Full time

**Openings**: 1

**Type of Posting**: Internal & External

**Location Name**: City of Regina, Regina, Saskatchewan, CA

**Date Posted**: July 12, 2023

**Closing Date**: July 26, 2023

**Profession**: Finance, Accounting & Purchasing

**Experience Level(s)**: Intermediate

**Desired Employment Status**: Permanent

**Education Level(s)**: S econdary School

**Job ID**: 1565
Position Summary
This position is responsible for the timely and accurate processing of all meter readings in a computerized environment. This employee is responsible for the input of all transactions from the Autoread system into the CIS billing system in compliance with the established billing schedule. This position reports to the Billing Coordinator. Duties & Responsibilities
Attends to billing cycle timelines and adjusts processes as required
Processes and reviews meter readings and adjust as required
Performs daily upload and download process for regular cycled meter readings specialfinal readings electronic payments and identifies reading errors
Conducts prework and prechecks review
Investigates and follows up on all reading exceptions and errors
Sets up and schedules bill printing ebills calculation and distribution of bills
Identifies and distributes service ordersrequests to the appropriate areas
Investigates and follows up on all service ordersrequests exceptions and errors
Processes movein moveout landlord and other related requests
Sets up services and accounts for new residential construction
Complete system calculations and adjustments as required
Supports the Service Regina water meter shop water attendants and meter readers with inquiries on obtaining meter readings and consumption comparison
Supports the operations regarding consumption data inquiries
Answers inquiries from customers financial service representatives and other city departments
Completes template letters regarding utility billing status and creates correspondence regarding utility accounts
Performs investigations often resulting in adjustments
Processes electronic utility payments
Maintains filing systems in accordance with branch procedure and corporate records management policies and procedures
Knowledge of the computerized utility billing system
Knowledge of the computerized meter reading system
Knowledge of the statutory regulations and bylaws and other policies and procedures related to watersewer
Knowledge of standard accounting practices
Ability to accurately perform complex mathematical calculations
Ability to collect organize and analyze data and make sound judgements
Ability to maintain attention to detail and meet deadlines while managing and prioritizing a heavy workload within time constraints
Ability to work independently with minimum instruction demonstrating initiative and sound decision making following established policies procedures and processes
Ability to establish and maintain effective working relationships
Completion of secondary school or equivalency plus business/office/Accounting administration courses
Minimum of eighteen months of previous and on-the-job experience in business processes and customer/client service Working/Other Conditions

**- Note**: Testing may be done to evaluate knowledge, skills and abilities.

**Jurisdiction**: CUPE Local 7

**Division**: Financial Strategy & Sustainability

**Department**: Assessment & Property Revenue Services

**Hourly Salary**: $23.16 - $29.64

The City of Regina acknowledges that we are on Treaty 4 Territory, and the traditional lands of the Cree, Saulteaux, Dakota, Nakota, Lakota, and the homeland of the Métis Nation.
We want to show our recognition and respect to the Nations and the ancestors of this territory, we are grateful for the privilege to be here, to co-exist. We recognize that much of the harms of the past have shaped our relationship; we are committed to our work of building trust. We hope for good and everlasting relationships to create true partnerships with Indigenous peoples.

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