Business Analyst

**About Vancouver Island Ferry Company (VIFC)**

We’re the Vancouver Island Ferry Company, a modern Canadian ferry company transforming how we travel in British Columbia.

It’s all about being an easier, faster, and more modern ferry experience. VIFC will provide service between downtown Nanaimo and downtown Vancouver. We’re talking comfortable and reliable sailings in around 70 minutes, a seamless booking process complete with reservable seats, and refreshments that will be just that fresh. Say goodbye to the biggest pain points of travel and be ready to be welcomed aboard with a smile and a “hello”.

VIFC is an Equal Employment Opportunity employer. We are strongly committed to diversity and inclusion in our organization. All qualified applicants will receive consideration for employment regardless of their race, color, religion, sexual orientation, gender identity, national origin, disability, and any other category protected under applicable law. We welcome all qualified applicants who contribute to the further diversification of ideas.

**The VIFC Culture**

We are obsessed with the customer experience We aim to raise the bar in everything we do and will encourage employees to innovate and never settle for the status quo. Data and continuous improvement are key tenets of the organization. VIFC strives to create a fun and engaging environment where you can help shape the future of the organization. From top to bottom, each member of the VIFC team will be engaged across the company and even get direct experience on the vessels.

**About the Role**

The Business Analyst will play a highly visible and integral role in the development of VIFC. This opportunity is ideal for someone looking to deliver high-value work within a small and agile team. Reporting to Chief Revenue Officer, the Business Analyst will have exposure across Revenue Management, Operations, Corporate Development, and Technology to support the launch of our new service. Problem solving though detailed analysis and planning is critical to the role. Unique to this role, the Business Analyst will work on special projects for the executive team to further enhance the service and overall company.

**Responsibilities**
- Support the development of cross-functional processes, systems, and strategies as we prepare for launch
- Conduct research, case study analysis, and rationalize data to support decision making
- Develop and support reporting systems extending from the ERP systems and Power BI Dashboards
- Create financial and business models
- Support the execution of commercial and go-to-market plans
- Prepare ad hoc analysis for internal and external purposes

**We’ve Here for You**

We get it - sometimes things happen in life that you can’t control. At VIFC, people are our greatest asset, and we want to support you and those you care about beyond the paycheque. That’s why we’ve created a comprehensive health and wellness benefits program to promote your physical and mental well-being so you can perform at your best. Better yet, it’s flexible since one size doesn’t fit all
- 100% VIFC-paid premiums
- A robust, flexible health spending account - use it for additional health coverage should you need it and/or to support our personal wellness (like paying for your gym membership, sporting equipment, or activity classes)
- Don’t have a family doctor? No worries - we offer 24/7 virtual access to doctors or nurse practitioners to get medical advice or a prescription
- VIFC contributions to your RRSP

**What We’re Looking For**
- Degree in Business, Engineering, or related field
- Minimum of 3-5 years of related work experience
- Excellent verbal and written communication skills
- Ability to handle significant variation in workload across several workstreams
- A natural curiosity, humility, and hunger for growth
- Process oriented and obsessive over details - you take pride in knowing all the details and ensuring accuracy
- Solutions focused mindset with a desire to build and improve
- Highly proficient with Excel
- Experience in PowerBI is considered an asse