Service Manager

7 months ago


Surrey, Canada Mainland Motors Full time

Responsibilities:

- Oversee the daily operations of the service department
- Manage a team of mechanics and service advisors
- Ensure efficient and timely completion of automotive repairs and maintenance
- Provide exceptional customer service and address customer inquiries and concerns
- Upsell additional services and products to customers
- Handle cash transactions and maintain accurate records
- Maintain a clean and organized service area

Qualifications:

- Previous experience as a mechanic or in an automotive repair setting
- Strong mechanical knowledge and understanding of automotive systems
- Excellent customer service skills with the ability to handle difficult situations professionally
- Proven sales ability with a track record of upselling services and products
- Ability to effectively manage a team and prioritize tasks
- Cash handling experience is preferred

**Salary**: $36,850.00-$55,000.00 per year

**Benefits**:

- Paid time off
- Tuition reimbursement

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday

**Experience**:

- service advisor: 1 year (preferred)
- Customer service: 1 year (preferred)

Ability to Commute:

- Surrey, BC V3T 2T3 (required)

Ability to Relocate:

- Surrey, BC V3T 2T3: Relocate before starting work (required)

Work Location: In person



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