Microsoft Dynamics 365 Specialist

3 weeks ago

London, Canada Yurek Specialties Limited Full time

Yurek Specialties Limited is a state-of-the-art processing facility in London, ON, which features the latest equipment to support the processing, production, and delivery of medical supplies and infusion equipment, along with related supplies, to the Elgin, Norfolk, Oxford, London-Middlesex, Huron, Perth, Grey, Bruce and Grand River counties.

For over 60 years, Yurek has set the standard of pharmaceutical care in Southwestern Ontario. From product and medication recommendations, to community outreach programs, to diabetes consultations and flu shots, we are committed to providing our clients superior products, advice, and services to help them get the most out of life.

We are currently looking for a temporary full-time **Microsoft Dynamics 365 Specialist** to join our **Yurek Specialities** team in London, Ontario for a six-month contract position.

**Job Purpose**

The Microsoft Dynamics 365 Specialist serves as a key member of the team responsible for the successful implementation and ongoing support of Microsoft Dynamics 365 (NAV) within the organization. This role requires a deep understanding of business analysis, system configuration, and user training to ensure the effective utilization of the ERP system to meet business needs. The Specialist plays a critical role in analyzing client requirements, developing tailored solutions, providing technical support and training, and contributing to project teams through workshops and ERP implementations.

**Duties and Responsibilities**
- Conduct business analysis to understand client requirements and identify opportunities for process improvement and system optimization.
- Assist in the implementation and configuration of Microsoft Dynamics 365 Business Central, including setup of modules, workflows, and customizations.
- Participate in the full project lifecycle from kick-off to technical implementation and status update meetings, to project closeout.
- Develop and maintain standard operating procedures (SOPs) related to the use and administration of the ERP system.
- Provide training and support to end-users on system functionality, best practices, and troubleshooting techniques.
- Analyze and resolve issues facing users, including technical support and troubleshooting of system errors and performance issues.
- Identify opportunities for process improvements and automation.
- Collaborate with internal stakeholders and external clients to translate business requirements into system configurations and customizations.
- Contribute to project teams through participation in workshops, requirement gathering sessions, and ERP implementations.
- Develop reports and dashboards to provide actionable insights and support decision-making processes.
- Ensure data integrity and consistency across the system.
- Assist with basic IT needs within the company, such as hardware issues.
- Any other duties that may be assigned by Manager.

**Qualifications/Competencies**
- Degree in Business Administration, Information Systems, or related field.
- Certification in Microsoft Dynamics 365 (Field or Customer Service) is highly desirable.
- Proven experience in Microsoft Dynamics 365 Business Central implementation projects.
- Strong understanding of ERP systems, business processes, and project management methodologies.
- Excellent communication, presentation, and problem-solving skills.
- Ability to work independently and collaboratively in a fast-paced environment.
- Experience with setup and master data in Microsoft Dynamics 365 Business Central.
- Proficiency in analyzing client requirements and translating them into system solutions.
- Ability to provide effective training and support to end-users.
- Strong analytical skills to troubleshoot and resolve technical and functional issues.
- Experience contributing to ERP implementations through workshops and requirement gathering sessions.
- Ability to build positive relationships with internal and external stakeholders.
- Experience developing reports and dashboards for data-driven decision-making.
- Basic understanding of IT concepts and ability to assist with IT needs within the organization.

**Job Types**: Full-time, Fixed term contract
Contract length: 6 months

Ability to commute/relocate:

- London, ON N6E 1K6: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Are you legally able to work in Canada

**Education**:

- Bachelor's Degree (preferred)

**Experience**:

- ERP systems: 3 years (preferred)

Licence/Certification:

- Microsoft Dynamics 365 (required)

Work Location: In person

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