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Night Guest Service Agent

1 month ago

NiagaraontheLake, Canada Vintage Hotels Full time

Vintage Hotels is currently seeking a part time Guest Service Agent to join our growing team

**What you'll be doing**:

- Performs daily check-out/in procedures during midnight shift are required.
- Maintains a thorough knowledge of our room rates, packages and dining offers.
- Liaisons with other departments and our security company to ensure Guests are safe and comfortable.
- Prepare all F&B chits for Night Audit.
- Bill and post any no-shows.
- Run guest counts and service report for departures.
- Run night audit reports.
- Charge express check-outs.
- Complete nightly communication log for the Front Office Manager.
- Assists with luggage when required.
- All other duties as assigned.

**What you'll bring to the team**:

- Reliable transportation
- Excellent communication skills
- Ability to work with mínimal supervision
- Previous experience working within a customer facing role
- Previous administrative experience an asset
- Ability to work evening and midnight (overnight) shifts
- Ability to work weekends and holidays as needed

**What's in it for you**:

- Free meals
- Discounts on hotel Stays, Restaurant Visits, Spa Services and Treatments
- Career advancement opportunities
- Employee Family Assistance Program coverage
- Company social events
- Tenured team to support your learning and development
- Accommodation can be provided throughout the recruitment process upon request._

**Job Type**: Part-time
Part-time hours: 24 per week

**Salary**: $17.41-$18.33 per hour

**Benefits**:

- Company events
- Discounted or free food
- Employee assistance program
- Store discount

Schedule:

- Evening shift
- Holidays
- Monday to Friday
- Night shift
- Weekend availability

Ability to commute/relocate:

- Niagara-on-the-Lake, ON: reliably commute or plan to relocate before starting work (required)

Work Location: One location