Bilingual Intermediate Property Claims

5 months ago


Dartmouth, Canada Intact Full time

Nos employés sont au cœur de ce que nous faisons de mieux : aider les gens, les entreprises et la société à aller de l’avant dans les bons moments et à être résilients dans les moments difficiles. En vous joignant à notre équipe, vous contribuerez à ces efforts aux côtés de gens expérimentés et passionnés.

Intégrez un milieu où vous disposerez des ressources nécessaires pour apprendre et évoluer, en plus d’être valorisés pour qui vous êtes : chez Intact, la diversité est une force. Vous pouvez compter sur nous pour vous aider à atteindre vos objectifs avec des outils, des possibilités et de la flexibilité. C’est notre promesse aux employés.

Notre formule hybride permet de maintenir un équilibre entre le télétravail et les avantages des interactions en personne.

Poursuivez votre lecture pour découvrir comment vous pouvez façonner l’avenir, réussir en équipe et évoluer avec nous.

**À propos du poste***

We’re looking for a **Bilingual Property Claims Representative** to join our growing team

**About the role**:
We have an important and dynamic role at Intact Insurance, handling property damage claims and responding to catastrophic events. Our telephone adjusters are equipped with the knowledge and tools to investigate and settle claims over the phone. We strive to deliver a legendary customer experience on any given day and even when disaster strikes an entire community

We are looking for a customer driven individual with strong leadership abilities, who doesn’t shy away from solving complex problems. We are looking for a confident and empathetic individual that is a strong listener who can think on their feet to make decisions.

As a Bilingual Property Claims Representative, your purpose is to investigate and settle a high volume of claims with a wide variety of complexity. You will provide quality service and ensure prompt and equitable settlement of claims over the phone collaborating with key stakeholders.

**This position can be based in any of the following Atlantic offices: Dartmouth NS, Moncton NB or St. John’s NL.**

**What you’ll do here**:

- Investigate and answer queries relating to claims by phone and written correspondence
- Develop an action plan for conducting investigations by determining necessary contacts, interviews, appraisals, and/or information required to clarify and justify the claim
- Negotiate and ensure prompt and equitable settlements are in line with corporate policies and standards
- Document the claim file by collecting appropriate reports and statements from key stakeholders (including appraisers, third party adjusters, claimants, Police, and any other pertinent experts to determine coverage)
- Analyze the information, interpret insurance policy wordings, determine coverage and assesses damage
- Provide legendary service to external or internal customers
- Be available to travel in times of catastrophe situations

**What you bring to the table**:

- ** Bilingualism (English and French) is required**:

- 1-5+ years of claims customer service experience
- Chartered Insurance Professional designation, preferred
- Ability to learn quickly, listen attentively and think on your feet
- Make decisions while never compromising on our values and providing legendary customer service
- Strong negotiating skills through verbal and written communication skills.
- Have the curiosity to investigate and ask the question why
- Strong problem-solving skills and creativity to think outside of the box while staying on purpose
- Strong leadership skills and the desire to coach and mentor your colleagues
- Self-confident in taking feedback well and motivated in constantly improving

LI-Hybrid

LI-MS1

myReferrals1000 / #mesRéférences1000

**Ce que nous offrons***

En travaillant chez nous, vous aurez tous les outils pour donner le meilleur de vous-même chaque jour. Voici ce à quoi vous pouvez vous attendre en devenant un membre permanent de notre équipe:

- Un régime complet d’avantages financiers qui reconnaît vos succès
- Un régime d’achat d’actions des employés parmi les meilleurs de l’industrie, avec une cotisation de contrepartie correspondant à 50 % des actions nettes achetées
- Un régime de retraite et d’avantages sociaux flexible et complet, et un service de soins de santé virtuels
- Des aménagements de travail flexibles
- La possibilité d'acheter jusqu'à cinq jours de congé supplémentaires chaque année
- Un compte de dépenses mieux-être pour favoriser un mode de vie sain et actif
- Un accès à des outils et à des ressources qui vous aident à rester en santé physiquement et mentalement, à accueillir le changement et à communiquer avec vos collègues
- Un écosystème d’apprentissage dynamique en milieu de travail, offrant des parcours d’apprentissage, du contenu interactif en ligne et des programmes inspirants
- Des réseaux inclusifs dirigés par des employés pour informer, inspirer, fair



  • Dartmouth, Canada Intact Full time

    Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you’re bringing this purpose to life alongside a passionate community of experts. Feel empowered to learn and grow while being valued for who you are - here, diversity is a strength. You...


  • Dartmouth, Canada Definity Financial Corporation Full time

    Job ID : 7498 Category : Claims Brand : Definity Regular/Temporary : Regular Fulltime/Parttime : Full Time Location : Dartmouth, Canada Posting Range : $48,700 - $89,800 Definity is the parent company to some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and...


  • Dartmouth, Canada 570 The Dominion of Canada General Full time

    About the RoleWe are seeking a skilled Property Claims Adjuster to join our team at 570 The Dominion of Canada General. As a Property Claims Adjuster, you will be responsible for handling first-party property claims of moderate complexity, including investigating and evaluating losses, determining coverage and indemnification, and negotiating claim...

  • Claims Adjuster

    3 weeks ago


    Dartmouth, Nova Scotia, Canada 570 The Dominion of Canada General Full time

    About this role:We are seeking a skilled Claims Adjuster - Property to join our team at 570 The Dominion of Canada General. This is a challenging and rewarding opportunity for a detail-oriented individual to work in a fast-paced environment.Job Summary:The successful candidate will be responsible for handling property claims of moderate complexity, including...

  • Claims Manager

    5 months ago


    Dartmouth, Canada Intact Full time

    Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you’re bringing this purpose to life alongside a passionate community of experts. Feel empowered to learn and grow while being valued for who you are - here, diversity is a strength. You...


  • Dartmouth, Canada Definity Financial Corporation Full time

    Job ID : 7380 Category : Claims Brand : Definity Regular/Temporary : Regular Fulltime/Parttime : Full Time Location : Dartmouth, Canada Posting Range : $48,700 - $89,800 Definity is the parent company to some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and...


  • Dartmouth, Canada The Travelers Companies, Inc. Full time

    - Who Are We? - Solid reputation, passionate people and endless opportunities. That’s Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference. -...


  • Dartmouth, Canada Intact Full time

    Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you’re bringing this purpose to life alongside a passionate community of experts. Feel empowered to learn and grow while being valued for who you are - here, diversity is a strength. You...


  • Dartmouth, Canada Definity Financial Corporation Full time

    Job ID : 7039 Category : Claims Brand : Definity Regular/Temporary : Regular Fulltime/Parttime : Full Time Location : Dartmouth, Canada Definity includes some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance. With strong roots that date back...


  • Dartmouth, Nova Scotia, Canada Intact Financial Corporation Full time

    At Intact Financial Corporation, we're seeking a highly skilled Property Claims Appraiser to join our team in Nova Scotia. In this key role, you'll play a crucial part in helping customers navigate complex property damage situations.About the RoleWe're looking for an experienced Property Claims Appraiser with a strong analytical background and excellent...

  • Claims Specialist

    7 days ago


    Dartmouth, Nova Scotia, Canada Intact Financial Corporation Full time

    About the RoleWe are seeking an experienced Field Property Claims Specialist to join our growing team in Nova Scotia, supporting our province-wide operations. This role involves conducting field inspections to evaluate property damage and providing quality service with prompt and equitable valuations of claims.The ideal candidate will have a strong...

  • Field Adjuster

    2 months ago


    Dartmouth, Canada Aviva Full time

    Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values - Care, Commitment, Community, and Confidence. We are currently hiring for Property Field Adjusters to join our Field Claims team. This role will be home based and we are looking for field adjusters in the Greater Halifax Area in Nova...


  • Dartmouth, Canada Definity Financial Corporation Full time

    Job ID : 7255 Category : Claims Brand : Definity Regular/Temporary : Regular Fulltime/Parttime : Full Time Location : Dartmouth, Canada Posting Range : $55,800 - $102,800 Definity is the parent company to some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and...

  • Field Adjuster

    2 months ago


    Dartmouth, Canada Aviva Full time

    Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values - Care, Commitment, Community, and Confidence. We are currently hiring for Property Field Adjusters to join our Field Claims team. This role will be home based and we are looking for field adjusters in the Greater Halifax Area in Nova...

  • Claims Specialist

    4 weeks ago


    Dartmouth, Nova Scotia, Canada Wawanesa Insurance Full time

    Job OverviewThe Claims Specialist - Large to High Complexity Claims role at Wawanesa Insurance contributes to delivering an exceptional and consistent claims service experience through the fair and equitable adjustment of large to high complexity auto and/or non-auto bodily injury and property damage liability claims. This position is responsible for...


  • Dartmouth, Canada Intact Full time

    Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you’re bringing this purpose to life alongside a passionate community of experts. Feel empowered to learn and grow while being valued for who you are - here, diversity is a strength. You...


  • Dartmouth, Canada Intact Full time

    Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you’re bringing this purpose to life alongside a passionate community of experts. Feel empowered to learn and grow while being valued for who you are - here, diversity is a strength. You...


  • Dartmouth, Canada Intact Full time

    Nos employés sont au cœur de ce que nous faisons de mieux : aider les gens, les entreprises et la société à aller de l’avant dans les bons moments et à être résilients dans les moments difficiles. En vous joignant à notre équipe, vous contribuerez à ces efforts aux côtés de gens expérimentés et passionnés. Intégrez un milieu où vous...


  • Dartmouth, Canada Intact Financial Corporation Full time

    About the RoleWe're seeking a highly skilled Bilingual Claims Representative I to join our Claims Management Services team. As a key member of our team, you will be responsible for handling claims on the phone, gathering information from clients and witnesses, and making decisions to establish liability and settle claims fairly and reasonably.Key...

  • Field Adjuster

    2 months ago


    Dartmouth, Canada Aviva Full time

    Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence. We are currently hiring for Property Field Adjusters to join our Field Claims team. This role will be home based and we are looking for field adjusters in the Greater Halifax Area in...