Customer Service Professional, Sales

2 months ago

Edmonton, Canada ATS Traffic Ltd. Full time

**Location**: Edmonton, AB

**Status**:(40+ Hours/Week), Monday - Friday 8:00 - 4:30 PM. Full Time

**About ATS Traffic**:
ATS Traffic is a family-owned business that has been getting people home safely since 1966. We provide traffic control, on-street services and signage products and services across Canada, currently operating out of offices in Edmonton, Calgary, Regina, Saskatoon, Langley, Kamloops, Brandon, Winnipeg, and Mississauga.
- **Do What’s Right**:

- **Our People Matter**:

- **Trust Through Teamwork**:

- **Striving for Excellence**

**About the Position**:
ATS Traffic is currently looking for a full-time Customer Service Professional (CSP) to join our in Edmonton, Alberta. This is an excellent opportunity for anyone with retail customer service and/or sales background looking for their first experience working within a professional setting or someone eager to learn new skill's

**Responsibilities**
- Data Entry: accurately processing quotes, orders, jobs and tickets for varies systems
- Answer and direct all incoming calls, greet walk-in customers
- Handle inquiries for quotes, orders, deliveries and pick-ups, as well as customer concerns
- Invoicing rental customers promptly
- Build and maintain customer relationships
- Take payment on cash sales

**Qualifications**:

- Approximately 2 years’ experience in customer service and/or sales
- Previous experience working in the traffic control/construction industry is preferred but will take other experience into consideration.
- Proficient computer literacy with Microsoft Office 365: Word, Excel, and Outlook are required.
- Strong verbal and written communication skills are required.
- Strong organizational and planning capabilities.
- Excellent time management.
- Strong customer service focus
- Self - motivated.
- Strong sense of team and collaboration.
- Excellent interpersonal skills.
- Attention to details and accuracy.
- Positive and professional attitude.
- Use of discretion, confidentiality, and integrity

***:
**Why Choose ATS Traffic?**:
We have always been a family-owned business. When you join ATS, you aren’t just a number: people remember your name and treat you like one of the family You’ll be working with a team you can trust, and you’ll be excited to come in on Monday morning.

Other perks include:

- **Health and Dental benefits**:

- **Health Spending Account after one year of employment**:

- **Competitive Wages**:

- **Advancement Opportunities**

**Behaviors**: Preferred
- Team Player: Works well as a member of a group
- Enthusiastic: Shows intense and eager enjoyment and interest
- Dedicated: Devoted to a task or purpose with loyalty or integrity
- Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

**Motivations**: Preferred
- Goal Completion: Inspired to perform well by the completion of tasks
- Self-Starter: Inspired to perform without outside help
- Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

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