![The Standard Insurance Brokers LTD.](https://media.trabajo.org/img/noimg.jpg)
Customer Accounts Representative
3 weeks ago
We are currently looking to hire one full time Customer Accounts Representative any of our Ontario branches (Kenora, Thunder Bay, Sioux-Lookout, Red Lake, Dryden, Fort Frances) in-office or the potential of work from home.
The Customer Accounts Representative is a key member to the billing department by providing assistance in a number of different administrative duties.
With 9 offices and growing, The Standard Insurance has served the best interests of home, business and vehicle owners in Northwestern Ontario, Manitoba and Saskatchewan since 1897. We love what we do and we’re good at it. We’re a company culture based on learning, collaboration, teamwork, bettering our communities, and most importantly, growth. Your work will have a measurable impact on our brand, vision, and the community.
**Responsibilities and Duties**
- Perform Administrative work required to maintain client’s accounts
- Generate and distribute automated billing reminders with due dates
- Research and resolve account variances
- Contacting clients about past due accounts
- Answer phone calls related to billing inquiries.
- Take client’s payments over the phone
- Review procedures and modify workflows
- Other duties as required
**Qualifications**
- Strong communication and customer service skills
- Able to work within timelines, and understand verbal and written instructions
- Proven ability to multi-task and problem solve
- Strong work ethic, organizational skills and the ability to work independently
- Strict confidentiality
**What can you expect from us?**
- A full-time position starting as soon as possible
- A competitive compensation package, including a comprehensive group benefits plan and a company matching RSP plan
- Modern technology and work environment
- Company paid continuing education
**The Standard Insurance**
**Attn: Hiring Committee**
319 Second Street South
Kenora, ON P9N 3X8
(P) 1.807.468.3333 (F) 1.807.468.4289
This position will remain open until filled. Only those selected for an interview will be contacted.
**Benefits**:
- Dental care
- Extended health care
- Paid time off
- RRSP match
- Vision care
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work Location: One location
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