Learning Management System

2 months ago

Toronto, Canada OpenTable Full time

With millions of diners, tens of thousands of restaurants, and 23+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a unique insight into the world of hospitality. We champion restaurants, bars, wineries, and other venues around the world, helping them attract guests, manage capacity, improve operations and maximize revenue.

Every employee at OpenTable has a tangible impact on what we do and how we do it. You'll also be part of a global network that includes OpenTable and KAYAK's portfolio of travel brands including Swoodoo, checkfelix, momondo, Cheapflights, Mundi and HotelsCombined.

Hospitality is all about dealing with others, and it defines our culture. You'll work in a welcoming and inclusive environment, and get the benefits, flexibility, and support you need to succeed.

**In this role, you will**:
As our Learning Management System (LMS) Administrator and Analyst, you will be responsible for administering, supporting, and continuously improving the LMS for its day-to-day operations. You will coordinate both employee
- and customer-facing training programs, playing a crucial role in the planning, coordination, and execution of training programs within our organization. You will be responsible for leading various aspects of the training process, ensuring a detailed and effective learning experience for our employees. In addition, you will supervise our internal CMS. This role requires meticulous attention to detail, excellent organizational and project management skills, and the ability to collaborate with various team members.

**Responsibilities**:

- Supervise the administration of the Learning Management System (LMS), including user accounts, courses, content, and reporting.
- Own the day-to-day operations of the Learning Management System (LMS), ensuring data accuracy and system integrity.
- Act as the main point of contact for training participants, addressing inquiries, providing vital information, and solving issues related to enrollment, attendance, tracking, scheduling.
- Provide support and resources to facilitators to ensure successful delivery of training sessions, conducting regular check-ins with facilitators to gather feedback and address any concerns.
- Maintain accurate records of training activities, attendance, and participant evaluations.
- Generate and analyze reports on training effectiveness and make recommendations for improvement.
- Supply to the development of processes and standard operating procedures for the LMS administration and training coordination functions
- Curate and organize content within the LMS to optimize accessibility and user experience.
- Create and lead user groups and permissions within the LMS to ensure appropriate access to courses and content.
- Track, collect, organize, and interpret training data.
- Generate reports on LMS usage and performance, and provide data-driven recommendations for improvements.
- Stay up-to-date on new features and functionality in the LMS, and make recommendations for updates and upgrades.
- Supervise LMS vendor contracts and licensing, and coordinate with vendors on support and service issues.
- Solve technical issues related to training delivery via the LMS.
- Cultivate open communication with geographically dispersed employees, managers, vendors, and other team members to promote a positive training culture
- Coordinate and schedule instructor-led, web-based, virtual, and hybrid training sessions
- Generate calendar invites, reminders, and other communications to ensure participants are adequately informed and prepared
- Bachelor's degree.
- Minimum 3 years of relevant experience in an LMS business administrator capacity.
- Proficiency in Docebo, Zoom, Slack, and/or G Suite.
- Experience in training coordination and LMS administration.
- Experience in reporting and metrics capabilities for training evaluation.
- Experience in vendor management and collaboration
- Keen eye for process improvements in training coordination and LMS administration
- Experience using eLearning authoring tools, such as Articulate Storyline.
- Experience tracking, collecting, organizing, and interpreting training data.
- Proven ability to propose possible digital learning solutions for operational problems.
- Ability to work effectively both individually and as a member of a team.
- Good interpersonal, verbal, and written communication skills.

**Benefits**:

- Paid Time Off - 20 days a year
- Birthday/celebration PTO - 1 day
- Annual company weeks off
- Flexible sick time off
- Paid volunteer time
- Parental Leave Benefits
- Dental & Vision Insurance
- Life & Disability Insurance
- Group RRSP and DPSP
- Major Medical Insurance (dependent care options)

**Diversity, Equity, and Inclusion**:
OpenTable aspires to be a workplace that reflects the diverse communities we serve and a culture that is inclusive and welcoming. Hiring people with different backgrounds, experiences, perspectives, a

  • Learning Systems Manager

    5 days ago

    Toronto, Ontario, Canada OLG Full time

    Learning Systems ManagerGAME ON - OLG needs youWe've said GAME ON, and we mean it - OLG is rapidly transforming its organization to better serve Ontarians by delivering great gaming experiences through our digital, retail lottery, and land-based casino channels. In our fiscal year alone, OLG delivered over $2.3 billion in net profit to the Province of...

  • Learning Management System

    5 days ago

    Toronto, Ontario, Canada York University Full time

    Purpose: Launched in October , York University's new School of Continuing Studies is rapidly expanding. It is one of the largest and most innovative of its kind in the country.Reporting to the Director, Operations & Organizational Effectiveness and supporting Program Managers in daily activities, the LMS Assistant is responsible for updating online course...

  • Learning Management System

    4 days ago

    Toronto, Ontario, Canada York University Full time

    Purpose:Launched in October 2014, York University's new School of Continuing Studies is rapidly expanding. It is one of the largest and most innovative of its kind in the country.Reporting to the Director, Operations & Organizational Effectiveness and supporting Program Managers in daily activities, the LMS Assistant is responsible for updating online course...

  • Learning Management System Coordinator

    3 weeks ago

    Toronto, Canada Gakino'amaage: Teach For Canada Full time

    **JOB OPPORTUNITY WITH GAKINO'AMAAGE: TEACH FOR CANADA** **Learning Management System Coordinator** **Gakino'amaage: Teach For Canada is looking for a tech-savvy person to support our Learning Management System (LMS), Tovuti.** **The Basics** **Job term**: Full-time, contract **Hiring salary**: $24.50/hour; 40 hours/week **Contract duration**: June 10 -...

  • Senior Manager, Learning

    5 days ago

    Old Toronto, Ontario, Canada The Institute for Performance and Learning Full time

    Job DescriptionDivision: IGM Client Services OperationsIGM Financial Inc. is one of Canada's leading diversified wealth and asset management companies with approximately $271 billion in total assets under managements. The company provides a broad range of financial planning and investment management services to help more than two million Canadians meet their...

  • Learning Management System

    3 weeks ago

    Toronto, Canada York University Full time

    **Purpose**: Launched in October 2014, York University's new School of Continuing Studies is rapidly expanding. It is one of the largest and most innovative of its kind in the country. Reporting to the Director, Operations & Organizational Effectiveness and supporting Program Managers in daily activities, the LMS Assistant is responsible for updating online...

  • Learning Management System Administrator

    4 days ago

    Toronto, Ontario, Canada Clarity Consultants Full time $35 - $45

    We are actively engaging with our retail client on an LMS administration project. As a consultant, you will manage and execute learning activities within the organization using Workday. Your responsibilities will include overseeing course administration, content media management, campaign set-up and management, and comprehensive reporting. You will also...

  • Learning Management System Administrator

    4 days ago

    Toronto, Ontario, Canada Clarity Consultants Full time $35 - $45

    We are actively engaging with our retail client on an LMS administration project. As a consultant, you will manage and execute learning activities within the organization using Workday. Your responsibilities will include overseeing course administration, content media management, campaign set-up and management, and comprehensive reporting. You will also...

  • Learning Management System Administrator

    5 days ago

    Toronto, Ontario, Canada Clarity Consultants Full time $35 - $45

    We are currently working closely with our retail client on an LMS administration project. If you join us as a consultant, your job will be to optimize and simplify the management of learning activities in the company using Workday. You will manage various tasks such as course administration, content media management, campaign setup and monitoring, and...

  • Learning and Development Support Specialist

    2 weeks ago

    Toronto, Canada Toronto School of Management Full time

    Do you have a passion for education and a talent for developing innovative and engaging instructional programs? Are you a creative problem solver with a strong understanding of adult learning theory? If so, we are looking for you! We seek a dynamic and experienced Learning and Development Support Specialist to join our team. In this role, you will lead by...

  • Learning and Development Support Specialist

    5 days ago

    Toronto, Ontario, Canada Toronto School of Management Full time

    Do you have a passion for education and a talent for developing innovative and engaging instructional programs? Are you a creative problem solver with a strong understanding of adult learning theory? If so, we are looking for youWe seek a dynamic and experienced Learning and Development Support Specialist to join our team. In this role, you will lead by...

  • AWS Systems Administrator

    4 days ago

    Toronto, Ontario, Canada dominKnow Learning Systems Full time

    dominKnow Learning Systems ( is a leader in the eLearning field, providing international clients with proven cloud software (SaaS) solutions, professional services, and custom content development. This position is based in our Kanata offices, we are looking for a n AWS System Administrator who will assist in designing, implementing, managing, and...

  • Learning Management System

    3 weeks ago

    Toronto, Canada York University Full time

    **Purpose**: Launched in October 2014, York University's new School of Continuing Studies is rapidly expanding. It is one of the largest and most innovative of its kind in the country.Reporting to the Director, Operations & Organizational Effectiveness and supporting Program Managers in daily activities, the LMS Assistant is responsible for updating online...

  • Digital Learning System Administrator

    2 weeks ago

    Toronto, Canada SickKids Full time

    **About SickKids**: Dedicated exclusively to children and their families, The Hospital for Sick Children (SickKids) is one of the largest and most respected paediatric healthcare centres in the world. As innovators in child health, we lead and partner to improve the health of children through the integration of healthcare, leading-edge research and...

  • Learning Management System Administrator

    3 weeks ago

    Toronto, ON, Canada Clarity Consultants Full time €35 - €45

    We are actively engaging with our retail client on an LMS administration project. As a consultant, you will enhance and streamline the management of learning activities within the organization using Workday. Your responsibilities will include overseeing course administration, content media management, campaign set-up and management, and comprehensive...

  • Learning Management System Administrator

    4 weeks ago

    Toronto, ON, Canada Clarity Consultants Full time €35 - €45

    We are actively engaging with our retail client on a potential LMS administration project. As a consultant, you will enhance and streamline the management of learning activities within the organization using Workday. Your responsibilities will include overseeing course administration, content media management, campaign set-up and management, and...

  • Learning Management System Administrator

    3 weeks ago

    Toronto, ON, Canada Clarity Consultants Full time €35 - €45

    We are actively engaging with our retail client on an LMS administration project. As a consultant, you will enhance and streamline the management of learning activities within the organization using Workday. Your responsibilities will include overseeing course administration, content media management, campaign set-up and management, and comprehensive...

  • Learning Management System Administrator

    4 weeks ago

    Toronto, ON, Canada Clarity Consultants Full time €35 - €45

    We are actively engaging with our retail client on a potential LMS administration project. As a consultant, you will enhance and streamline the management of learning activities within the organization using Workday. Your responsibilities will include overseeing course administration, content media management, campaign set-up and management, and...

  • Learning Management System Administrator

    3 weeks ago

    Toronto, ON, Canada Clarity Consultants Full time €35 - €45

    We are actively engaging with our retail client on an LMS administration project. As a consultant, you will enhance and streamline the management of learning activities within the organization using Workday. Your responsibilities will include overseeing course administration, content media management, campaign set-up and management, and comprehensive...

  • Learning Management System Administrator

    3 weeks ago

    Toronto, ON, Canada Clarity Consultants Full time €35 - €45

    We are actively engaging with our retail client on an LMS administration project. As a consultant, you will enhance and streamline the management of learning activities within the organization using Workday. Your responsibilities will include overseeing course administration, content media management, campaign set-up and management, and comprehensive...