Freight Forwarding Customer Service for Import
3 months ago
**Company description**
we are a medium size freight forwarder. in business for over 40 years.
we are handling commercial cargo, personal effects, cars. import and export
**Job description**
We are seeking an EXPERIENCED Import Operation, Customer Service person to join our team We are a medium size Freight Forwarder located in Mississauga. Position is available immediately and paid salary dependent on experience. Benefits included
**Responsibilities**:
- Handle import files, personal effects, commercial cargo
- containers, LCL cargo & air shipments.
- Troubleshoot and resolve issues and concerns
- Document and update customer records based on interactions
Qualifications:
- MINIMUM 3-5 YEARS in overseas freight/moving, in the transportation industry
- Employed by the freight forwarding company in the last 2 years
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
- Serious inquiries only for immediate work, please
**Job Types**: Full-time, Permanent
Pay: From $45,000.00 per year
**Benefits**:
- Casual dress
- Dental care
- Extended health care
- Life insurance
- Vision care
Schedule:
- Monday to Friday
Supplemental pay types:
- Overtime pay
**Education**:
- Secondary School (preferred)
**Experience**:
- customer service: 1 year (preferred)
- freight forwarding: 1 year (required)
Work Location: In person
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