IT Business Relationship Manager
2 weeks ago
Canada, Quebec, Pointe-Claire
Permanent / Regular
Information Systems
POSITION DESCRIPTION
We are looking for a bilingual IT Business Relationship Manager with a passion for positive business impact.
This is a great chance to join a Top Employer and contribute to our growth and the opportunity to make an impact with our purpose which is Making the World a Better Home
**_ What’s the job?_**
The Business Relationship Manager (BRM) is a strategic partner who acts as the direct link between Saint-Gobain Technology Services and the businesses they support to help maximize the value of digital IT services and ensure customer needs are addressed to help them achieve profitable outcome.
The BRM establishes communication processes and channels with IT service providers, advocates for cybersecurity awareness, and provides creative and innovative solutions while working closely with all partners to ensure the potential business values are realized and optimized. Overall this position ensures client satisfaction at the business/country level is met. This includes strategy planning and portfolio management, business partnering, relationship & service management.
- Develop and maintain privileged relationships with each supported business site to understand local initiatives and explore opportunities for growth.
- Applies understanding of business partnering practices and procedures in leading the definition and execution of effective IT demand. Develops a deep understanding of business/country processes, pain points, needs, etc.
- Manage IT vendors’ relationship to ensure solutions and services comply with the Group’s IT guidelines.
- Establish Key Performance Indicators to track stakeholders’ satisfaction with SGTS portfolio of services and be ready to address areas in need of improvement.
- Identify and communicate how SGTS solutions and services can help supported business units achieve short and long-term goals.
- Promote the Group’s cybersecurity mandates and increase awareness of SGTS roles and processes.
- Anticipate the direction of the business and recommend solutions to support desired future state.
- Advise on options, costs, risks and benefits of solutions.
- Share and explain the reporting of costs with the business.
- Leads and provides broad guidance to the medium-long term business IT strategy and ensures overall alignment with business/country and Saint-Gobain IT strategies.
- Acts as a strategic counselor, leveraging industry trends for business partnering activities, while communicating the vision and strategic direction for delivery and investment of IT services and solutions.
- Utilizes knowledge of industry trends to identify business problems that could benefit from a technology solution and opportunities to improve technology productivity and efficiency.
- Identifies internal and external technology initiatives/trends that could affect the business and its ability to manage within its risk appetite. Facilitates an acceptable balance of risk and rewards by communicating tradeoffs to business/country leadership.
- Pre-qualify business requests and deploy necessary resources (security, service delivery, telecom, cloud factory, special projects, etc.).
- Partner with leaders to identify opportunities to evaluate, sequence, and, shape initiatives for strategic value
- Focus on value over solutions. Emphasize value when developing ideas, evaluating risk, and evolving needs
- Communicate partner value by quantifying impacts and clearly articulating value realized.
- Identify and mitigate potential problems in the quality of services provided by SGTS to the business.
- Collaborate with onsite personnel who support industrial infrastructure including SCADA, PLC and HMI devices to ensure practices align with Group IT policies.
REQUIRED QUALIFICATIONS
**_What do you bring?_**
- Fluent in French and English language (Written/Verbal)
- Bachelor’s degree in computer science or related field or equivalent work experience preferred, HS Diploma required
- 7 + years of IT project management, business analysis or business process management required
- Excellent communication, collaboration and presentation skills required
- Strong understanding of Cybersecurity trends required
- Experience in vendor relationship management and contract negotiations
- Exposure to manufacturing automation, SCADA and PLC systems
- Understanding of ERP and Manufacturing Execution Systems
- Demonstrated strong business acumen. Ability to identify BU/Function/Country needs, expectations, and requirements for technology-based solutions. Demonstrated success in proactively solving business-related problems.
- Drive for results. Ability to complete initiatives through Cargill Global IT and 3rd party vendors.
- Ability to identify, clarify and promote the best value-delivering opportunities for IT investments and ensure that promised value is delivered.
- Demonstrated skills regarding influence, persuasion, communicati
-
Business Development Manager- Quebec
3 weeks ago
Quebec City, Canada Greenworks Full time**Company Summary**: Be part of a more sustainable future with Greenworks Tools. We're looking for dynamic leaders who are excited and eager to help us bring cutting-edge green technology to the marketplace. Greenworks Tools is the leader in battery-powered outdoor power tools for DIY consumers and landscaping professionals. Our company distributes...
-
Advisor, Business
4 weeks ago
Quebec City, Canada Desjardins Full timeAt Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should...
-
Business Analyst Bts
4 weeks ago
Quebec City, Canada Bell Technical Solutions Full timeCarry the legacy of Bell. Be a part of the company helping the world connect better. By choosing Bell Technical Solutions, you will be choosing a career and not just a job. By nurturing talent and providing infinite growth opportunities, Bell Technical Solutions continuously aims to bring about an instrumental change in careers, lives and dreams. Join us...
-
Manager, business development
4 weeks ago
Quebec, Canada Fopconsultants Full timeBrief description of the position : In order to grow its market share and serve its clientele in the pharmaceutical and biopharmaceutical segment, FOP CONSULTANTS is currently looking for a business development manager motivated to achieve its objectives. Passionate about the pharmaceutical and biopharmaceutical segment, the main missions would be to...
-
Manager, business development
3 weeks ago
Quebec, Canada Fopconsultants Full timeBrief description of the position : In order to grow its market share and serve its clientele in the pharmaceutical and biopharmaceutical segment, FOP CONSULTANTS is currently looking for a business development manager motivated to achieve its objectives. Passionate about the pharmaceutical and biopharmaceutical segment, the main missions would be to...
-
Manager, business development
3 weeks ago
Quebec, Canada Fopconsultants Full timeBrief description of the position : In order to grow its market share and serve its clientele in the pharmaceutical and biopharmaceutical segment, FOP CONSULTANTS is currently looking for a business development manager motivated to achieve its objectives. Passionate about the pharmaceutical and biopharmaceutical segment, the main missions would be to...
-
Director, Business Development
3 weeks ago
Quebec City, Canada solera Full timeDirector, Business Development: Montreal/Quebec City, Quebec Canada Who We Are Solera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected digital experience. In addition, we provide products and services to protect life’s other most important assets: our homes and digital...
-
Quebec, Canada RBC - Royal Bank Full timeJob SummaryJob DescriptionWhat is the opportunity?Your natural flair for sales and resolving intricate business challenges is what sets you apart from the crowd. This role is all about professional relationship management and delivering top-tier financial advice in an end-to-end industry, whose specialized approach aligns sales, products, risk policy, and...
-
Business Banking – Relationship Manager
3 weeks ago
Quebec, Canada HSBC Bank Canada Full timeCanada's Largest Indigenous Owned Newswire, Employment, Event and Tender ServiceNationTalk began as Canada’s largest Indigenous newswire, employment, event, and tender service. We have since developed into a 360-degree single source solution for public and media relations and digital asset marketing. Post your opportunity listing today by emailing...
-
Business Banking – Relationship Manager
3 weeks ago
Quebec, Canada HSBC Bank Canada Full timeCanada's Largest Indigenous Owned Newswire, Employment, Event and Tender ServiceNationTalk began as Canada’s largest Indigenous newswire, employment, event, and tender service. We have since developed into a 360-degree single source solution for public and media relations and digital asset marketing. Post your opportunity listing today by emailing...
-
Business Banking – Relationship Manager
4 weeks ago
Quebec, Canada HSBC Bank Canada Full timeCanada's Largest Indigenous Owned Newswire, Employment, Event and Tender ServiceNationTalk began as Canada’s largest Indigenous newswire, employment, event, and tender service. We have since developed into a 360-degree single source solution for public and media relations and digital asset marketing. Post your opportunity listing today by emailing...
-
Business Banking – Relationship Manager
5 hours ago
Quebec, Canada HSBC Bank Canada Full timeCanada's Largest Indigenous Owned Newswire, Employment, Event and Tender ServiceNationTalk began as Canada’s largest Indigenous newswire, employment, event, and tender service. We have since developed into a 360-degree single source solution for public and media relations and digital asset marketing. Post your opportunity listing today by emailing...
-
Account Manager
7 days ago
Quebec City, Canada Alliance Group & Staffing Full timeWe are looking for an **Account Manager** for our client located in **Markham**. The company is in the business of computer appliances. **Responsibilities**: - Proactively identifies sales opportunities with accounts, existing and new (hunter) - Focuses to develop the company's relationships and engagement within all levels of the assigned account base. -...
-
Account Manager, Equipment Finance
4 weeks ago
Quebec City, Canada TD Bank Full time396168BR Commercial Banking Quebec City, QC January 18, 2023 Company Overview Department Overview The TD Equipment Finance (TDEF) team is a Centre of Excellence within TD Specialized Commercial Banking. Our mandate is to structure equipment financing (leases and loans) for business clients and prospects as an alternative to other conventional bank...
-
Québec City, Canada Royal Bank of Canada> Full timeJob SummaryJob Description*** This career opportunity is for candidates located in the Greater Montreal region and Quebec City region ***What is the opportunity?Your natural flair for sales and resolving intricate business challenges is what sets you apart from the crowd. This role is all about professional relationship management and delivering top-tier...
-
Territory Manager
4 days ago
Quebec City, Canada Ceratec Full time_**Please note that we are looking for a Territory Manager in British Columbia.**_ Our employees directly contribute to our rapidly growing organization and have acquired exceptional skill sets in doing so. Looking to be part of a passionate, transparent, and collaborative environment, then Ceratec is where you want to be. Our Territory Managers are at the...
-
Account Manager
4 weeks ago
Quebec City, Canada Desjardins Full timeAt Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should...
-
Business Analyst
5 days ago
Quebec City, Canada Bell Full timeReq Id: 412690 At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content - we’re revolutionizing how Canadians communicate. If you’re ready to bring game-changing ideas to life and join a community that values bold ideas, professional growth and employee wellness, we want you on the...
-
Wealth Management Advisor
4 days ago
Quebec City, Canada Desjardins Full timeAt Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should...
-
Wealth Management Advisor
4 weeks ago
Quebec City, Canada Desjardins Full timeAt Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should...
