Senior Relationship Manager, Commercial Financial Services, Real Estate

3 weeks ago

Quebec, Canada RBC - Royal Bank Full time

Job Summary

Job Description

What is the opportunity?

Your natural flair for sales and resolving intricate business challenges is what sets you apart from the crowd. This role is all about professional relationship management and delivering top-tier financial advice in an end-to-end industry, whose specialized approach aligns sales, products, risk policy, and market strategies to deliver solutions specific for individual needs. This is a senior role in which your highly-developed experience with financial analysis, credit, and client acquisition takes centre stage. Your finely honed solution-development skills, combined with your innate salesmanship talent, portfolio management expertise, and knack for client service, sets the stage for success.

What will you do?

  • Apply your past sales experience for prospecting, and lead generation, to new and existing clients

  • Manage a portfolio of RBC real estate market clients with a focus on acquiring and growing client relationships through professional, proactive advice and solutions via in-person or virtual meetings, based on client preference

  • Demonstrate portfolio management and risk mitigation through the review of financial statements identifying trends, monitoring risk, and assessing for credit restructuring

  • Provide an exceptional client experience by delivering superior business and financial advice

  • Work in close collaboration with Associate Director, Real Estate Markets, the Client Relationship Team (CRT), and with other internal and external partners (including other FIs), to grow the portfolio and manage industry and portfolio risks

  • Champion digital enablement by becoming an advocate of the RBC mobile application, promoting regular usage through educating and guiding clients on how to use it

What do you need to succeed?

Must-have

  • Minimum 3-5 years commercial banking experience

  • Proven track record in sales and business development and exceptional client relationship management

  • Credit skills including assessment of risk and financial analysis, credit structuring/solutions and presenting the deal

  • Prior experience in Real Estate (RE) lending required

  • Experience with emerging communications and technology (i.e., web based meetings, social media, Digital Banking and Mobile Applications )

  • This role requires fluency in both French and English in order to serve RBC's French and English-speaking customers in this market

Nice-to-have

  • Strong communication and presentation skills

  • Deep products and services knowledge dependent on industry specialization

  • New client acquisition skills (i.e., pitching the value proposition, lead generation, initial customer contact and cold calling, asking for referrals)

  • University degree, ideally in commerce, business administration, or related experience

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • World-class sales and senior leadership training with countless development opportunities

  • A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable

  • A focus on work-life balance

  • A unique opportunity for personal and professional growth

  • Work in a dynamic, collaborative, progressive, and high-performing team

Job Skills

Adaptability, Business Development, Client Centricity, Communication, Critical Thinking, Curiosity, Financial Acumen, Practice Management

Additional Job Details

Address:

700 PLACE D'YOUVILLE:QUÉBEC

City:

QUÉBEC

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

Personal and Commercial Banking

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2024-05-08

Application Deadline:

2024-05-12

Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
​​​​​​​
We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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