Product Manager
7 months ago
**Title**: Product Manager
**Salary**: Base salary + Benefits + Vacation
**Location**: Richmond Hill, ON *Remote
**Length of Term**: Full Time, Permanent
**About Us**:
WellnessLiving isn’t just our name, it’s who we are. We’re the software company with a heart, placing people and community at the center of everything we do. Our diverse and inclusive culture provides our people and customers with the support, resources, and tools they need to achieve their goals—professionally and personally. From a bootstrap start-up to the fastest-growing software company for class and appointment-based businesses in North America, our commitment to excellence can be seen in all aspects of our business. Trusted by over 5,000 business owners and 15 million users worldwide, our mission is to empower businesses with a value-driven platform that is reliable, easy to use, and equipped with all the tools and services needed to manage and grow a business.
When you join WellnessLiving, you join a team that is customer-focused, community-centered, and forward-thinking and is continuously improving and innovating. We celebrate your wins, recognize your strengths, learn together, and inspire each other to reach new heights, offering a variety of benefits to help you lead happier and healthier lives.
**About You**:
- Teamwork and Collaboration — Easy to talk to, very approachable, empathetic, patient, puts others at ease, and can work well with others.
- Critical Thinking and Problem-Solving — The ability to analyze, evaluate, and strategize the best solutions when making decisions or faced with challenging situations.
- Strong Work Ethic — Hardworking, dedicated, reliable, and highly motivated with the desire and determination to exceed expectations.
- Natural Leadership Skills — Oversees processes, guides initiatives, holds themselves accountable, listens without judgment, and inspires and nurtures the growth of others to do their best work.
- Entrepreneurial Spirit and Business Mindset — Embraces innovation and continuous improvement, actively seeks out change, and is knowledgeable of current industry trends, practices, and technology.
- Time Management — Uses time efficiently, focuses on top priorities, respects the time of others, and can take ownership of tasks and projects to push them along.
**Responsibilities**:
- Shape the product roadmap and work with the UX/UI Designers, Customer Success, Onboarding, Sales and development teams to ideate, collaborate and innovate new software features
- Focus on the growth and development of the WellnessLiving platform while driving product innovation through contribution of new approaches and ideas
- Translate business needs into user interfaces and flows to build a world class software solution for the health and wellness industry
- Implement executive decisions on the development team's priorities to deliver the highest impact projects
- Create and maintain complex product roadmaps, backlogs and supporting documents that enable mixed teams to deliver work against the plan
- Ensure that the developed solutions are well aligned with WellnessLiving strategy
- Lead the product release plans and set expectations for delivery of new functionalities
- Integrate usability studies, research, and market analysis into product requirements to enhance user satisfaction
- Participate in Scrum ceremonies, sprint planning and design review meetings
- Prepare requirement documents as assigned
- Complete documentation review tasks as assigned
- Escalate critical bugs and feature requests
**Qualifications**:
- 5+ years of experience as a Product Manager within SaaS and/or Health & Wellness industry
- 1+ years of direct experience working with established UX/UI design processes as a technical product manager
- Post-secondary Degree in Computer Science, Information Technology, or related field
- Direct experience with software development and programming languages is a plus
- Proven expertise working within a Scrum team and Agile development framework
- Technical knowledge in software development
- 3+ years of experience developing B2B technologies, and/or SaaS products
- Strong analytic background in a product capacity
- Ability to adapt quickly to changing and conflicting priorities
- Solid understanding of responsive design, web standards, UX/UI best practices
- Excellent written and verbal communication skills
Please note that those who meet the qualifications for the position will be contacted directly.
Please note that those who meet the qualifications for the position will be contacted directly.
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