Guest Service Agent
2 months ago
Education:
- Expérience:
- **Education**:
- Secondary (high) school graduation certificate
- ** Work setting**:
- Hospitality industry
- Urban area
- Hotel, motel, resort
- ** Tasks**:
- Register arriving guests and assign rooms
- Resolve complaints and claims
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Process guests' departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related forms
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Contact customers to deliver requested wakeup calls
- Perform light housekeeping and cleaning duties
- Provide customer service
- ** Computer and technology knowledge**:
- Database software
- Internet
- ** Security and safety**:
- Bondable
- Criminal record check
- ** Work conditions and physical capabilities**:
- Attention to detail
- Fast-paced environment
- Work under pressure
- ** Personal suitability**:
- Client focus
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Judgement
- Organized
- Reliability
- Team player
- ** Screening questions**:
- Are you available for the advertised start date?
- Are you currently a student?
- Are you currently legally able to work in Canada?
- Do you currently reside in proximity to the advertised location?
- Do you have previous experience in this field of employment?
- ** Experience**:
- Will train
- Durée de l'emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 37.5 hours per week
-
Guest Service Agent
7 months ago
Halifax, Canada THE BARRINGTON HOTEL Full timeIdeally situated in the heart of downtown, The Barrington Hotel is recruiting for a Guest Service Agent. The Guest Service Agent, the ambassador of guest satisfaction, provides exceptional service from check in to check out. Previous hotel experience is an asset, however, if you are outgoing and personable and find it easy to meet and talk to new people, we...
-
Guest Service Agent
7 months ago
Halifax, Canada Comfort Inn Halifax Full timeThe Guest Service agents are the face of the hotel so they must have great interpersonal and communication skills. Always maintain a positive attitude towards guests and colleagues. Responsibilities include: - Check guests in & out of hotel - Answer phones - Make and cancel reservations - Drawer Checks - Charge no show accounts - Balancing till - Close...
-
Guest Service Agent
7 months ago
Halifax, Canada Muir Hotel Full timeLocated in the absolute centre of downtown in the vibrant Halifax Waterfront, in the heart of the new Queen’s Marque district, Muir offers elevated hospitality inspired by the spirit, culture and natural beauty of Nova Scotia. In each of our departments, our team shares a common goal - providing an exceptional customer experience in a clean, comfortable...
-
Guest Service Agent
6 months ago
Halifax, Canada Muir Hotel Full timeLocated in the absolute centre of downtown in the vibrant Halifax Waterfront, in the heart of the new Queen’s Marque district, Muir offers elevated hospitality inspired by the spirit, culture and natural beauty of Nova Scotia. In each of our departments, our team shares a common goal - providing an exceptional customer experience in a clean, comfortable...
-
Guest Services Agent
4 months ago
Halifax, Canada Westin Nova Scotian Full time**The Westin Nova Scotian, in the Seaport District, offers travellers a relaxing retreat **with stunning views of Halifax Harbour in a location central to restaurants and attractions. **Our modern, upscale rooms and suites feature luxurious accommodations with contemporary amenities.** *** **We are passionate professional hoteliers dedicated to the art of...
-
Guest Service Agent/night Auditor Clerk- The Westin
6 months ago
Halifax, Canada Westin Nova Scotian Full time**Guest Service Agent/Night Auditor Clerk - The Westin Nova Scotian** How can there be a better job than helping an excited family start their vacation or a road weary traveler rest by checking them into a fresh, clean room? As a Guest Service Agent/ Night Auditor, you are often the first person a guest speaks to so your genuine welcome and appreciation of...
-
Guest Services Agent
7 months ago
Halifax, Canada Westin Nova Scotian Full timeHow can there be a better job than helping an excited family start their vacation or a road weary traveler rest by checking them into a fresh, clean room? As a Front Desk Agent you are often the first person - and last person - a guest speaks to so your genuine welcome and appreciation of the guest will set the tone for the stay. You have the opportunity to...
-
Guest Service Agent- Ft/pt
6 months ago
Halifax, Canada The Sutton Place Hotels Full timeGuest Service Agent This position delivers the first impression our guests have when they stay with us. The Guest Services team will always have the primary goal of delivering incredible experiences to our guests, with friendliness and genuine care for our guests being the most important thing in their role. Job Duties - Greet and communicate with guests in...
-
Guest Services Attendant
4 months ago
Halifax, Canada Dept_PhysLoc Full timeLocated in the absolute center of downtown in the vibrant Halifax Waterfront, in the heart of the new Queen’s Marque district, Muir offers elevated hospitality inspired by the spirit, culture and natural beauty of Nova Scotia. In each of our departments, our team shares a common goal - providing an exceptional customer experience in a clean, comfortable...
-
Guest Services Agent
4 months ago
Halifax, Canada New Castle Hotels & Resorts Full timeJob DescriptionThe Westin Nova Scotian, in the Seaport District, offers travellers a relaxing retreat with stunning views of Halifax Harbour in a location central to restaurants and attractions. Our modern, upscale rooms and suites feature luxurious accommodations with contemporary amenities. We are passionate professional hoteliers dedicated to the art of...
-
Guest Services Representative
8 months ago
Halifax, Canada Four Points Halifax Full time**Guest Services Agent Responsibilities**: - Provide all guests, both in person and on the phone, with a sense of hospitality and help to maintain this feeling throughout their stay. - During reservation, attempt to maximize room revenue through upselling and/or cross-selling techniques. - Check all guests into the hotel in a prompt manner, adhering to...
-
Guest Services Manager
3 weeks ago
Halifax, Canada Lord Nelson Hotel & Suites Full timeAs a locally owned landmark hotel, the Lord Nelson Hotel & Suites has earned a reputation for serving excellence. We offer a variety of positions under one roof, creating a great opportunity for mobility and growth. Our most essential resource is our employees. Join the best team in Halifax and be a part of the legend! OVERVIEW: The Guest Services Manager...
-
Guest Services Manager
3 weeks ago
Halifax, Canada Lord Nelson Hotel & Suites Full timeAs a locally owned landmark hotel, the Lord Nelson Hotel & Suites has earned a reputation for serving excellence. We offer a variety of positions under one roof, creating a great opportunity for mobility and growth. Our most essential resource is our employees. Join the best team in Halifax and be a part of the legend!OVERVIEW:The Guest Services Manager...
-
Guest Services Manager
3 weeks ago
Halifax, Canada Lord Nelson Hotel & Suites Full timeAs a locally owned landmark hotel, the Lord Nelson Hotel & Suites has earned a reputation for serving excellence. We offer a variety of positions under one roof, creating a great opportunity for mobility and growth. Our most essential resource is our employees. Join the best team in Halifax and be a part of the legend!OVERVIEW:The Guest Services Manager...
-
Guest Service Agent
7 months ago
Halifax, Canada S.P. Lodge Full timeEducation: Secondary (high) school graduation certificate - Experience: Will train **Work setting**: - Urban area - Hotel, motel, resort **Tasks**: - Register arriving guests and assign rooms - Take, cancel and change room reservations - Provide information on hotel facilities and services - Provide general information about points of interest in the...
-
Guest Service Agent
7 months ago
Halifax, Canada S.P. Lodge Full timeEducation: Secondary (high) school graduation certificate - Experience: Will train **Work setting**: - Hospitality industry - Urban area - Hotel, motel, resort **Tasks**: - Register arriving guests and assign rooms - Take, cancel and change room reservations - Provide information on hotel facilities and services - Provide general information about points...
-
Guest Service Agent
6 months ago
Halifax, Canada S.P. Lodge Full timeEducation: Secondary (high) school graduation certificate - Experience: Will train **Work setting**: - Urban area - Hotel, motel, resort **Tasks**: - Register arriving guests and assign rooms - Take, cancel and change room reservations - Provide information on hotel facilities and services - Provide general information about points of interest in the...
-
Guest Service Agent
6 months ago
Halifax, Canada S.P. Lodge Full timeEducation: Secondary (high) school graduation certificate - Experience: Will train **Work setting**: - Hospitality industry - Urban area - Hotel, motel, resort **Tasks**: - Register arriving guests and assign rooms - Take, cancel and change room reservations - Provide information on hotel facilities and services - Provide general information about points...
-
Guest Service Agent
7 months ago
Halifax, Canada S.P. Lodge Full timeEducation: - Expérience: **Education**: - Secondary (high) school graduation certificate **Work setting**: - Hospitality industry - Urban area - Hotel, motel, resort **Tasks**: - Register arriving guests and assign rooms - Take, cancel and change room reservations - Provide information on hotel facilities and services - Provide general information about...
-
Guest Services Manager
2 weeks ago
Halifax, NS, Canada Lord Nelson Hotel & Suites Full timeAs a locally owned landmark hotel, the Lord Nelson Hotel & Suites has earned a reputation for serving excellence. We offer a variety of positions under one roof, creating a great opportunity for mobility and growth. Our most essential resource is our employees. Join the best team in Halifax and be a part of the legend! OVERVIEW: The Guest Services...