Registry Administrator

5 months ago

Saskatchewan, Canada eHealth Saskatchewan Full time

**Employment Type**: Permanent Full-time**Location(s)**: SK**Salary Range**: $22.257-$27.891 Hourly**Why eHealth?**

We may be biased, but eHealth Saskatchewan is the place to be right now As the result of a province wide consolidation of IT services in the health care sector, we have seen substantial growth in our organization that is only going to increase as we aim to meet our expanded mandate and the immense need for our support. This gives our people a unique and rare opportunity to truly create, build, improve, and leave their mark on a growing organization.

We are a Treasury Board Crown Corporation that focuses on digital technologies to enable, support, and enhance high quality health services across the entire province. There is no greater job satisfaction than knowing the work you do is directly related to saving a life or bringing a new one into the world. Although we may not be front facing with patient care, we have a huge role in maintaining and improving IT systems and supporting health care providers and teams throughout Saskatchewan in delivering the best possible care to patients, citizens, and health system users. Programs range from primary care to acute care, and includes laboratories, pharmaceuticals, and diagnostics. Additional programs and services that support patient care and information include Virtual Care, MySaskHealthRecord, the Provincial Electronic Health Record, Health Registries (eligibility for health services/distribution of health cards) and vital event records.

Our vision is “Connected healthcare, accessible to everyone, everywhere” with a mission to “Collaborate to transform healthcare through the use of information and innovative technology”. It is a complex environment, constantly evolving and quick to change as we live our values of excellence, integrity, teamwork, courage, resilience, and collaboration.

**About the Role**

Working under the Manager, Public Health and Primary Health Care Services, this role is responsible for supporting the Flu and COVID immunization programs with back entry of vaccine data collected at locations throughout the province into the provincial Public Health data repository.

**Typical Daily Duties**:

- Back data entry of COVID and Influenza vaccine events
- Contacting customers to ensure veracity of data collected
- Contacting immunization providers (i.e.: Clinics, pharmacies) to verify information on immunization events provided
- Investigate data issues causing exceptions when data entering
- Communicate and troubleshoot with Public Health team at eHealth
- Provide reporting stats on information entered in the system

**To qualify for this position, you will have knowledge and/or experience in the following**:
**You will be**:

- Flexible, organized and quick to learn in order to independently prioritize and organize own workload to meet tight deadlines and successfully complete projects in a changing environment; Service oriented, patient, honest, and respectful/tactful;
- Thorough, reliable, disciplined, organized, and strong attention to detail;
- Creative, logical, and have a strong motivation for continuous improvement and learning; and
- Empathetic, diplomatic and sensitive in order to respond to issues and concerns of others who may be angry or frustrated.

**Required Knowledge**:

- Health Information Protection Act
- Data cleansing, generating queries, database structures
- MS Office products
- Data collection processes - extracting data from source systems
- Medical Terminology

**Skills**:

- Actively listen, paraphrase and ask precise questions in order to clarify and understand information being received
- Identify and respond to issues and concerns of other who may be angry or frustrated to reach a mutual understanding
- Work independently and participate as a team member to meet the needs of clients and co-workers and to build productive, positive work relationships
- Build cooperative working relationships with co-workers and clients to ensure credibility and confidence in services provided
- Prioritize and organize one’s own workload to meet tight deadlines and successfully complete projects in a changing environment

**Abilities**:

- Client-service focus
- Concise, detail oriented, thorough, and logical
- Conceptual
- Honest, accountable, responsible, and disciplined
- Supportive, respectful, and patient
- Learning oriented, adaptable, and flexible

**Competencies**
**Problem Solving**
- Troubleshoot problems and identify resources required to resolve an issue;

**Attention to Detail**
- Utilize attention to detail skill for data quality monitoring reports, investigating and resolving issues

**Organizational**
- Prioritize issues and one’s workload;
- Meet critical deadlines and service levels in a reactive work environment;
- Understand when to escalate issues to other team members;

**Communication**
- Communicate effectively, both written and verbal with customers and team members;

**Team/Indep

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