Infrastructure Analyst Ii

3 weeks ago

Prince Albert, Canada eHealth Saskatchewan Full time

**Who is eHealth Saskatchewan?**
eHealth Saskatchewan is a Treasury Board Crown Corporation with a unique blend of healthcare, information technology, and citizen services. Our vision is "Connected healthcare, accessible to everyone, everywhere" with a mission to "Collaborate to transform healthcare through the use of information and innovative technology". It is a complex environment, constantly evolving and quickly changing as we live our values of excellence, integrity, teamwork, courage, resilience and collaboration.

A large and complex organization, eHealth is comprised of 30+ clinical and non-clinical program (service) areas that all work together to support health care providers and teams across the province in delivering the best possible care to patients, providers, citizens, and health system users. Programs range from primary care to acute care, and includes laboratories, pharmaceuticals and diagnostics. Additional programs that also support patient care and information, include Virtual Care, the MySaskHealthRecord, and the Provincial Electronic Health Record. eHealth is also responsible for the administration of various pieces of legislation to manage the registration of/changes to all vital event records (e.g. birth, marriage, death, etc.), registration of legal name changes, registration of adoptions, and for maintaining the provincial health registry for health services eligibility and distribution of health services cards.

The eHealth teams engage directly with health system partners and other stakeholders both provincially and federally to ensure all services are delivered efficiently and effectively.

**About the Role**:
**What are we looking for?**

**To qualify for this position you must demonstrate you have knowledge and experience in the following**:

- Windows Server Administration
- Windows Desktop Administration
- Application Management
- Virtualization Technologies
- Change management

**Knowledge or experience in the following areas would be an asset for this position**:

- Microsoft SCCM/MECM
- VMware Horizon and AppVolumes
- Zero/Thin Client Management
- Group Policy Management
- Active Directory Management
- The Saskatchewan Health IT sector

Foundational knowledge and skills required for this position would be attained through the completion of post-secondary degree or diploma in Computer Science or related area of study. In addition, you will have at least 3 years of experience working in an enterprise class infrastructure IT environment. An equivalent combination of education and experience may be considered.

**Competencies**:
**_ Communication_**
- Ability to write/create and communicate (verbal and written), explain or present (technical or non-technical) information to wide variety of technical and non-technical individuals and/or groups in a clear, accurate and understandable manner. Material may include, but is not limited to: user, systems and requirements documentation and procedures, project plans, letters, requests for proposals, feasibility studies, recommendations and reports, at a level appropriate to the target group.

**_ Leadership_**
- Ability to conceptualize, develop, monitor, adjust and implement projects, including facilitating a group process to successfully implement technological change and business transition within the organization, taking into consideration numerous and changing priorities, and or resources to achieve project goals.

**_ Problem Solving_**
- Ability to identify, explore and evaluate options on processes and methodologies and information technology solutions in order to design new business systems and develop feasible recommendations.

**_ Interpersonal_**

**_ Organizational_**
- Ability to independently prioritize and organize one’s own workload to meet tight deadlines and successfully complete projects in changing environment. (A bit of project management involved)

**_ Analytical_**
- Ability to gather, understand and synthesize specialized information in a way that can be applied to meet the needs of the organization and within given constraints.

**_ Team Work_**
- Ability to work independently and participate as a team member to meet the needs of clients and co-workers and to build productive, positive work relationships.

**_ Technical_**

**_ Personal Attributes_**
- Flexible, organized and quick to learn in order to independently prioritize and organize own workload to meet tight deadlines and successfully complete projects in a changing environment;
- Patient, honest, discreet and respectful/tactful while working with various types of personal health information etc.;
- Service-oriented, thorough, reliable, disciplined, organized, and strong attention to detail in order to complete tasks for clients and coworkers etc.;
- Creative, logical, and have a strong motivation for continuous improvement and learning
- Empathetic, diplomatic and sensitive in order to respond to issues and concerns of others who may be angry or

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