Tts Canada Commercial Card Sales and Optimisation

4 weeks ago

Toronto, Canada Citi Full time

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients.

Citi’s Mission and Value Proposition explains what we do and Citi Leadership Standards explain how we do it. Our mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. We strive to earn and maintain our clients’ and the public’s trust by constantly adhering to the highest ethical standards and making a positive impact on the communities we serve. Our Leadership Standards is a common set of skills and expected behaviors that illustrate how our employees should work every day to be successful and strengthens our ability to execute against our strategic priorities

Diversity is a key business imperative and a source of strength at Citi. We serve clients from every walk of life, every background and every origin. Our goal is to have our workforce reflect this same diversity at all levels. Citi has made it a priority to foster a culture where the best people want to work, where individuals are promoted based on merit, where we value and demand respect for others and where opportunities to develop are widely available to all.

The core function of the role is to service and expand the key multi-national corporate Travel and Purchase card relationship. The job reports into the Head of Canada Corporate Cards Sales within the NA Commercial Card Business.

**Function**:

- The core of the role is to leverage existing card customer base, and optimize the card program while maintaining client satisfaction, support and drive program growth initiatives, while working to create a more efficient program and reduce the cost of service delivery.
- The role will require proactive monitoring and management of program metrics to achieve objectives.
- Work will include regular client meetings to identify new cardable solutions, solve problems, optimize service levels and address strategic issues.
- Work includes on-site engagement at multiple client locations across Canada with an ability to function in a business setting in both French and English.
- This role requires the engagement and leadership of a diverse set of internal partners to deliver services and solutions and will require leadership of internal partners in a coordinated fashion.
- This role provides a significant opportunity to further develop client facing skills in leading issue sales initiatives, driving company objectives, and project management.
- The role builds on experience in the cards industry knowledge and leverages insights into expanding card programs and further develop the relationship for TTS.

**Qualifications and Competencies**
- This sales role provides a significant opportunity to further develop client facing skills in leading program sales and optimization opportunities, driving company objectives, and project management.
- The role develops relationship management skills that can be used in broader coverage and relationship management roles within TTS.
- Experience managing complex relationships with multiple contacts and senior engagement.
- Knowledge of commercial cards and work with multi-national Fortune 500 clients in a relationship capacity.
- Fluency in both Written and Oral capabilities for French and English
- PowerPoint and Excel skills are required for preparation of meeting materials (Quarterly Reviews etc.) and well as analytic skills to identify trends in program metrics
- This role requires strong organizational skills and the ability to plan and execute strategic objectives.
- Core competencies would include the ability to understand the technical aspects of commercial cards and as well as strong leadership and project management skills.
- Bachelor's degree
- **Job Family Group**:
Commercial and Business Sales
- **Job Family**:
Commercial Product Sales
- **Time Type**:
Full time
- Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**.

View the **EEO Policy Statement**.

View the **Pay Transparency Posting

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