Customer Service Administrator

2 weeks ago


St John's, Canada Northview Fund Full time

At Northview, we are a passionate, community-focused team dedicated to making our properties the best they can be. Headquartered in Calgary, AB, we currently operate in six provinces and two territories, managing over 11,000 multi-residential units, 1.1 million sq. ft of commercial space, and 200 executive suites. We are proud to live, work, and play in the neighborhoods we serve, next to our residents, hotel guests and commercial tenants.

We are looking for a temporary Customer Service Coordinator to join our Residential team in St. John's, NL. Reporting to the Regional Manager, you will be a key customer service position within the region's residential operations. Tasked with building and maintaining relationships with our residents, assisting in the effective and efficient retention of existing Residents and ensuring that Resident issues are handled in a timely and professional manner, the Customer Service Coordinator position is pivotal in Northview being able to deliver value to its unitholders.

**What you will do**:

- Setting high customer service standards & ensuring positive resident relations & satisfaction
- Makes recommendations for improving levels of Customer Service (including Street to Suite)
- Ensuring adequate inventory and usage of Resident communication supplies
- Compiling spreadsheets and or generating reports of upcoming lease expiries and generating the necessary renewal documents
- Conduct Customer Satisfaction surveys to inbound and outbound Residents
- Updating Resident database (Yardi)
- Update and maintain accuracy of information of resident files and lease documentation
- Ensure service of documents and annual inspections are dealt with as per NPR policies and local Residential Tenancy Act
- Following up on or inputting Resident Retention related work orders
- Dealing with evictions and tenancy board filings, and attendance at tenancy board hearings as required
- Backup to Leasing Agent and or Property Administrator as needed
- Other Resident and customer service related duties as assigned by the Regional Manager

**What you will bring**:

- A professional demeanor and positive attitude
- Proven experience in successfully dealing with and resolving conflict
- Previous experience in Customer Service and performing administrative functions
- Be willing and able to work irregular hours including evenings and weekends
- Possess excellent English communication skills
- Be highly organized, and capable of meeting deadlines in a busy and high-pressure environment

**Job Types**: Full-time, Fixed term contract

**Salary**: $35,000.00-$38,000.00 per year

**Benefits**:

- Casual dress
- On-site parking

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Work Location: One location


  • Service Technician

    Found in: beBee jobs CA - 2 weeks ago


    St. John's, Newfoundland and Labrador, Canada Petro Service Full time

    Petro Service Limited is an industry leading solutions provider to the fueling landscape with operations throughout Canada. Established in 1985, Petroservice evolved from rebuilding gas pumps to being one of the fastest growing Petroleum Service providers servicing clients from Alberta to Newfoundland. Our customers include owners and operators in retail...


  • St. John's, Canada Deluxe Dry Cleaners Full time

    Education: Secondary (high) school graduation certificate - Experience: Will train **Tasks**: - Operate cash register - Process money, cheques and credit/debit card payments - Receive payment for goods or services - Calculate daily/shift payments received and reconcile with total sales - Stock shelves and clean counter area - Greet customers - Provide...


  • St. John's, Canada Freshwater Auto Centre Ltd. Full time

    Education: Secondary (high) school graduation certificate - Experience: 1 year to less than 2 years **Work setting**: - Automotive service station **Tasks**: - Process money, cheques and credit/debit card payments - Tabulate total payment for goods or services required - Receive payment for goods or services - Calculate daily/shift payments received and...

  • Customer Service and Sales Representative

    Found in: beBee jobs CA - 3 days ago


    St. John's, Newfoundland and Labrador, Canada Abstract Management Group Full time

    At Abstract Management Group, we specialize in taking our clients' product inquiries and turning them into profitable accounts. This consultative approach has increased our clients' brand popularity and created additional opportunities within our company, for growth and development. Our entry-level Customer Service and Sales Representatives continue to be...


  • St. John's, Newfoundland and Labrador, Canada City of St . John's Full time

    Position Overview: The City of Saint John is actively seeking a Manager, Customer Service and Operations to join our team Reporting to the Director, Development & Community Standards, the incumbent will support the effective and efficient operation of the City's One Stop Development Shop through the implementation of advanced business processes and...


  • St. John's, Newfoundland and Labrador, Canada City of Saint John Full time

    ShareFacebookTwitterEmailLinkedIn Position Overview:The City of Saint John is actively seeking a Manager, Customer Service and Operations to join our team Reporting to the Director, Development & Community Standards, the incumbent will support the effective and efficient operation of the City's One Stop Development Shop through the implementation of advanced...


  • St. John's, Canada Canadian Armed Forces - Naval Reserves Full time

    **Financial services Administrator** Make a difference with the Canadian Armed Forces Naval Reserve in Newfoundland. As a Financial Services Administrator you will provide financial support to all military activities. The primary duties of a Financial Services Administrator are to provide financial administration and services; general office bookkeeping;...


  • St. Catharines, Canada PCS of Niagara Full time

    PCS is the Niagara Region's largest, and most respected professional cleaning service provider with over 33 years in the industry! Our core values determine how we eat, sleep, clean and enjoy every day. Working at PCS is not a job for us, it’s our passion! Join us as we keep the world clean one carpet at a time! As a Customer Service/Administrative...


  • St. John's, Canada Khalili & Associates Inc. Full time

    **Company description** Khalili and Associates is a team of registered psychologists who can assess, diagnose, and treat a range of emotional, behavioral, cognitive and relationship problems. We work with individuals, couples and families to identify problems and develop coping strategies or behavioral changes necessary to address health issues such as...


  • St. John's, Canada Munn Insurance Limited Full time

    We're innovative, progressive, and experiencing off-the-chart growth. As one of Atlantic Canada's largest insurance brokers, we're committed to providing exceptional coverage and customer care. Competitive and personalized - we're not your typical insurance provider! To help us keep up with this extraordinary customer growth and fulfil our mandate of...


  • St. John's, Canada Toyota Plaza Full time

    **Toyota Plaza** is seeking a motivated individual with a positive attitude and a desire to work in a fast-paced team-based environment as our **Service** **Receptionist. **Our service receptionist ensures service customers are directed to the proper service employee on the telephone, always leaving a warm & professional first impression of the dealership....


  • St. Catharines, Canada PCS of Niagara Full time

    PCS is the Niagara Region's largest, and most respected professional cleaning service provider with over 32 years in the industry! Our core values determine how we eat, sleep, clean and enjoy every day. Working at PCS is not a job for us, it’s our passion! Join us as we keep the world clean one carpet at a time! As a Customer Service/Marketing...

  • Customer Care

    Found in: beBee jobs CA - 2 weeks ago


    St. John's, Newfoundland and Labrador, Canada PAL Airlines Full time

    Customer Care & Reservations Agent At PAL Airlines we are dedicated to providing our customers with reliable on-time performance, memorable travel experiences, and outstanding customer service. If you enjoy working in a fast- paced environment, take pride and ownership in what you do and have exceptional customer service skills, then we want you on our...


  • St. John's, Canada Ches's fish and Chips Full time

    Full Job Description we are looking for someone energetic, have a flexible schedule, like a fast-paced environment, and can learn quickly, we want to hear from you! We are currently hiring a cashier with daytime and evening time availability (weekdays and weekends). Greet guests and advise on store's ordering products and services, handle transactions on...


  • St. John's, Canada Ches's fish and Chips Full time

    Full Job Description we are looking for someone energetic, have a flexible schedule, like a fast-paced environment, and can learn quickly, we want to hear from you! We are currently hiring a cashier with daytime and evening time availability (weekdays and weekends). Greet guests and advise on store's ordering products and services, handle transactions on...

  • Warehouse Coordinator/driver

    Found in: beBee jobs CA - 2 weeks ago


    St. John's, Newfoundland and Labrador, Canada Petro Service Full time

    J.A. Robinson Pump Service, a Petro Service Limited company, is an industry leading solutions provider to the fueling landscape with operations throughout Canada. Established in 1985, Petroservice evolved from rebuilding gas pumps to being one of the fastest growing Petroleum Service providers servicing clients from Alberta to Newfoundland. Our customers...


  • St. John's, Canada Massage Addict West Full time

    **POSITION**: Guest Services Administrator/Front Desk Associate **Looking to hire a Part-Time GSA 10-15 hours per week** We are looking for Guest Service Administrators with exceptional interpersonal, communication and administrative skills, along with a great personality, a can-do attitude and the desire/passion to contribute to company growth. If you...

  • System Administrator

    Found in: Talent CA C2 - 1 week ago


    St. John's, Canada Nasdaq Full time

    Responsible for Daily Technical Operations including Application Management and Support for all Nasdaq provided services such as web (IIS, Apache), Azure Cloud, AWS cloud, content management, monitoring... this includes 24/7 Operations and Application Support, managing Incidents for both internal and external customers, installing application updates and...

  • Customer Support Associate

    Found in: beBee jobs CA - 2 weeks ago


    St. John's, Newfoundland and Labrador, Canada Abstract Management Group Full time

    The consumer comes first within the hospitality industry and that is no exception at Abstract Management Group. Our Customer Support Associates help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and community outreach. As a Customer Support Associate, you will be a part of creating and...


  • St. John's, Canada PAL Full time

    At **PAL **Airlines **we are dedicated to provide air travelers with reliable, on-time performance, and an enjoyable travel experience. Our success is due to our people, and we’re looking for more great people to join our team. If you enjoy working in a fast-paced environment, have a love for travel, enjoy meeting with people and take pride and ownership...