Product & Systems Specialist- Systems Controls

2 weeks ago

North York, Canada QMC Metering Solutions Full time

QMC is seeking a well rounded technical professional to join its Product Management team as a Technical Product Specialist.

As the Product Specialist you will be responsible for managing and maintaining a portfolio of technical hardware, systems and communications integration with a focus in utility measurement and instrumentation devices.

**About the Role**

The Product Specialist, reporting to the Head of Product Management, will fulfill the following technical job requirements
- Research and Design: Testing and integration of new device hardware and communications compatibility and interoperability. Generate risk-based analysis and business case for new product related opportunities.
- Product Implementation: Implementation of new products into the Product Management System inclusive of technical documentation, SOP, regulatory approvals, installation, start up and verification procedures and training materials.
- Product Support: technical expertise on specific measurement hardware, systems design and communications. Liaise with manufacturers and applicable third party product management and quality teams.
- Customer Support (internal/external): produce and deliver technical presentations, manage and execute technical support tickets and work with various stakeholders to ensure feasibility of new and existing product solutions.

The Product Specialist will work out of the QMC Toronto office and may require local and out of province travel from time to time. As a person you will thrive in a fast paced and dynamic role with competing priorities and demonstrate the ability and desire to communicate and work with teams across the organization.

**About You**

You excel in roles that require outgoing interaction and are adept at building relationships within the organization. You understand customer needs and leverage your technical expertise to provide competitive solutions for both customers and QMC. Your technical knowledge and communication skills enable you to simplify complex technical solutions for both customers and internal stakeholders. You're reliable, organized, and adept at managing multiple projects in a fast-paced environment.

**Skills & Experience**
- Mechatronics Engineering Degree and/or Mechanical Engineering Degree
- 5 years experience as an engineer, instrumentation technician, product specialist or product design engineer
- Experience with LoRaWAN, IoT, NaaS, Industrial IoT and/or instrumentation
- Demonstrated understanding of facility mechanical systems operations
- Demonstrated understanding of building M&E systems operations

**Job Types**: Full-time, Permanent

**Benefits**:

- Casual dress
- Commuter benefits
- Company events
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Tuition reimbursement
- Vision care
- Wellness program

Schedule:

- Monday to Friday

**Experience**:

- product and system design: 1 year (required)
- Engineer, Instrumentation: 5 years (required)

Licence/Certification:

- Mechatronics or Mechanical Engineering Degree (required)

Work Location: In person

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