System Administrator

2 months ago


North Bay, Canada Ontario Northland Full time

**POSITION**: System Administrator - Enterprise Systems (New)

**REPORTS TO**: Manager ITS

**DEPARTMENT**: Information Technology Services (ITS)

**LOCATION**:North Bay

**REFERENCE**: 800-55B-24

**WHO WE ARE**:
Ontario Northland Transportation Commission (ONTC) is an Agency of the Province of Ontario that provides efficient and vital transportation services. We employ over 900 skilled professionals and are over 120 years old and proud of our heritage and connection to the communities we serve. We are focused on moving forward with the goal of being a valued leader in transportation. We offer competitive salary, excellent benefits, a defined benefit pension plan, paid vacation, 3 paid personal leave days along with discounted transportation on our bus and passenger rail services.

**ACCOUNTABILITY STATEMENT**:
**MAJOR DUTIES/ RESPONSIBILITIES**:
**Strategy & Planning**
- Participate in the systems change management process to support enterprise systems
- Develops plans for system improvements for management approval and implements approved changes

**Acquisition & Deployment**
- Recommend any additional hardware or software requirements needed for successful system deployments, improvements, configuration, or maintenance
- Coordinate and assist with contract negotiations for related support, services, and subscriptions
- Liaise with vendors and support providers for prompt rectification of any problems or emergencies
- Evaluate incidents and issues in order to identify potential problem areas and make the appropriate recommendations
- Assist in long term (multi-year) budgeting and forecasting to support the enterprise systems both operational and capital

**Operational Management**
- Ensure that any integration into systems meets functional requirements, system compliance, and interface specifications
- Perform daily monitoring and troubleshooting of the systems including performance management; install and configure patches and upgrades as required
- Manage and maintain user access control and permissions. Establish appropriate access, permissions, and menus for system users
- Prepare and deliver activity and progress reports on systems health
- Provide recommendations on systems improvement and enhancements
- Develop reports for end users using standard reporting tools and makes reports available to appropriate users
- Assists with end user training and develops support documentation
- Other duties as assigned by the Manager of ITS

**REQUIREMENTS**:

- College or university graduate in a business or technology field, or equivalent experience/certification
- Enterprise cloud (SaaS) and Enterprise business process experience
- Proven experience in overseeing the direction, development, and implementation of enterprise software solutions
- Experience with Infor Cloudsuite or Enterprise Edition v 11.x EAM and ERP products is considered an asset
- Application security management skills and experience
- Knowledge and experience with MS SQL Databases
- Experience with reporting tools such as SQL Server Reporting Service, Power BI, Cognos ReportNet (EAM Advanced Reporting)
- Ability to write Flex SQL, inboxes, KPI queries and tabular SQL for Cognos
- Proficiency with MS Office (Access, Excel, Word, PowerPoint, Visio and Project)
- Excellent analytical, problem-solving and decision-making skills; verbal and written communication skills; interpersonal and negotiation skills
- A team player with a track record for meeting deadlines
- Awareness of emerging IT trends and directions

Ontario Northland is an equal opportunity employer. Accommodation is available for applicants with disabilities throughout the recruitment process. Please contact Human Resources.
- Job postings are also available in English. _Visit our careers website or call 1-800-363-7512, ext. 494 for more information._

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