Window Coverings, Commercial Sales

6 months ago

Calgary, Canada RGO Products Full time

**COMMERCIAL SALES & PROJECT MANAGER
WINDOW COVERINGS_ _

**Position Type**: Full-time, Permanent **Location**: Calgary, AB

**ABOUT RGO
**Creating places that help people work, learn, heal, age, play, be inspired, and accomplish more.

RGO is a privately held business with locations in Calgary, Canmore, and Edmonton. We were founded in 1966 Calgary
with roots selling typewriters Now, RGO is proud to be 5 decades strong and growing. We have since grown to be the
largest dealership of our kind in Western Canada, offering total interior solutions with the widest selection of Furniture,

Window Coverings, Flooring, Technologies, Architectural Solutions, Moves, and Storage Management.

We believe space matters and we want our clients to efficiently operate a modern space, whether it’s a 40-storey tower, a

public institution, education, healthcare, or a dazzling corporate showpiece. As an Albertan company with a reputation for
hands on service and dedication to quality, we are looking for an individual who aligns with our core values to create great
work experiences for our clients, our partners, and our people.

**THE OPPORTUNITY
Get to be a part of the RGO team that has been recognized as a Best Workplace in Alberta at one of Canada’s Best
Managed Companies by joining us as a Commercial Sales & Project Manager, Window Coverings. The successful applicant
is a highly motivated sales representative who can find and capture new business and build relationships with commercial

customers. This individual is also willing and able to manage their projects, ensuring compliance with timelines, budgets
and safety considerations while meeting customer needs.

**WHAT YOU WILL DO
- Find business, follow leads, make sales calls and build relationships with both new and existing customers.
- Meet with customers to clarify and understand their needs, present samples, provide design and recommend

product.
- Generate proposals and pricing for potential projects.
- Visit client sites and maintain continuous contact with customers throughout the project to foster the business

relationship and proactively resolve problems.
- Measure windows at site and transfer data to order form.
- Complete take-off (transfer of actual data or architectural drawings to sales document) for budget pricing and final

pricing.
- Coordinate and ensure that shop drawings are submitted for production and to all stakeholders as required.
- Follow up on service work completion and warranty documentation.
- Within the first year after installation of product, follow up with customers to ensure that deficiencies are corrected

to the satisfaction of the customer, including repairs, re-order of product and re-schedule of installation, per the
- service agreement.
- For tendered work this process includes completing all necessary paperwork.
- Utilize the corporate CRM tool, Salesforce to track all sales functions.
- Liaise with suppliers to order samples, request pricing to finalize quotes, write up orders and submit to suppliers.
- Develop or modify product specifications in accordance with manufacturer’s criteria.
- Prepare quotes for customers.
- Set up and input order into Hedberg ERP.

**COMMERCIAL SALES & PROJECT MANAGER
WINDOW COVERINGS
- Check and confirm accuracy of work performed by Commercial Project Coordinator.
- Maintain accurate and up to date records of contracts.
- Communicate with Installations Scheduler and Coordinator, including completion of Installer’s Package, to

schedule and confirm installation of product.
- Approve orders for invoicing upon completion of projects.

**WHAT YOU WILL BRING
- High school graduation is required.
- Post-secondary education in Business or Sales is an asset.
- Minimum 1 - 3 years of experience in a professional office or sales environment.
- Superior customer service focus and attitude.***
- Can demonstrate how to successfully build relationships.***
- Initiative and ability to think critically and act logically in evaluating situations and generating required steps to

ensure success for both customers and RGO.
- Self-starter/motivated, resourceful with high attention to detail and technically orientated.***
- Strong communication skills and excellent interpersonal skills as well as a positive, optimistic approach.***
- Ability to read and understand architectural drawings is an asset.***
- Must be able to site measure.***
- Proficient with Microsoft Office 365 and willing to learn RGO’s proprietary software programs.
- Knowledge of window coverings products is an asset.***
- Valid Alberta’s Drivers’ license and insurance.

**PERKS & BENEFITS
**- Flexible work environment
- Comprehensive benefits including RRSP matching
- Performance based awards***
- Career growth opportunities***
- Employee recognition program***
- Education reimbursement***
- On-site fitness facility***
- Free parking and close to transit with c-train**
**consideration will be contacted.

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