Housing First Outreach Worker

7 months ago

Edmonton, Canada YMCA OF NORTHERN ALBERTA Full time

The Housing Outreach Worker (HOW) supports individuals, couples and families who are chronically or episodically homeless with multiple barriers and high needs. The HOW completes intake screening evaluations and documentations, liaison between landlord and tenant participant during viewings and leasing market housing units (signing lease, household and furniture setup), providing professional opinion for participants and help them find new home opportunities in the Edmonton communities, provide expertise on the housing market and guidance on budgets or listing prices. The HOW ensures participants are moved in and set up in safe, affordable, suitable and sustainable housing.

The HOW operates within the Housing First Philosophy, where everyone has a right to shelter, regardless of their barriers. The HOW will demonstrate excellent interpersonal and communication skills with vulnerable populations who face housing insecurity and related challenges. As required, the HOW will search and work with public stakeholders and landlords in order to provide affordable housing for participants.

The Housing Outreach Worker carries out his or her duties in a professional manner and in accordance with all YMCA policies and procedures, standards of conduct and practice, health and safety standards, child protection standards and contractual, legal and regulatory requirements.

**Qualifications**:

- University Degree in a Human Services field or equivalent.
- Standard First Aid and CPR, Child Welfare & Police Security Clearance with vulnerable sector check
- Annual registration in a professional organization as required by law if applicable.
- WHMIS Certification preferred/completed during new hire onboarding.
- Non Violent Crisis Intervention and Suicide Intervention Certification preferred.
- Valid driver’s license, clear driver’s abstract, and access to a vehicle.

**Experience**:

- Minimum two years of experience working directly with vulnerable populations.
- Experience and knowledge of cultural groups, high needs and marginalized populations.
- Experience working in a team environment.
- **Knowledge/Skills**
- Excellent verbal and written communication skills.
- Strong understanding of negotiation and sales tactics.
- Organization skills for budgeting, scheduling, and tracking of listings.
- Collaboration between participants and landlords.
- Working knowledge of issues related to social determinants of health, individual and family assessment, group work, group facilitation, program promotion, program planning and outcome evaluation.
- Working knowledge in supportive counselling skills.
- Working knowledge of related community, housing, education, employment, and human services resources.
- Sensitive to and demonstrated knowledge of dealing with the needs of participants from different cultural and racial backgrounds.
- Excellent organizational and time management skills.
- Excellent communication, interpersonal, and team skills.
- Competencies consistent with the YMCA Competencies Document at Entry-level.
- Working knowledge computer skills (Windows - Excel/Word, Microsoft Office and Outlook, Microsoft Teams)

**Disclaimer

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