Quality Assurance Manager

2 weeks ago

Orillia, Canada Berry Plastics Canada Inc. Full time

At Berry, we are committed to our mission of ‘Always Advancing to Protect What’s Important.’ With $13 billion in revenue, we are a leading global supplier of a broad range of innovative nonwoven, flexible, and rigid products used every day within consumer and industrial end markets. We operate over 290 manufacturing facilities worldwide, on six continents, and employ over 48,000 individuals.

Are you looking for an inclusive organization with a fast-paced environment? We work with many of the world’s leading brands to bring them value-added protection solutions. We foster an environment of team players who embrace our strong ties to the communities in which we work and serve. Become part of a place where your work is valued. Join our growing team today.

PURPOSE:
The Quality Manager will develop, implement and maintain quality policies, practices and procedures for manufacturing according to corporate and facility requirements. Evaluates quality issues and complaints and implements corrective actions to maintain or improve product quality. Responsible for coordinating all activities that pertain to growing the quality management system. Provide training in all areas to support, contribute to continuous growth and provide improvements to the quality system.

RESPONSIBILITIES:

- Perform all functions in accordance with Company Safety guidelines. This includes maintenance of proper housekeeping to ensure a safe work area
- Develop and maintain the Quality Management System to assure that all manufactured products meet or exceed customer specifications
- Investigate and evaluate data to provide feedback on current and new product performance
- Work with the plant’s resources and customers to provide an ongoing source of quality and product performance information
- Maintain and continuously improve the Quality Management System (ISO9001)
- Develop and maintain procedures to define and ensure conformance to customer requirements
- Responsible for the review and approval of new and revised test procedures and equipment
- Recommend, establish and implement procedures and techniques for establishing new or revised standards, inspection methods and process controls
- Implement quality awareness programs and develop systems to track and report results
- Coordinate all aspects of both internal and external customer complaint systems (including root cause investigation, determination of all preventative actions, follow up to ensure preventative actions are properly installed)
- Interact with customers, plant, sales, customer service and corporate on quality issues
- Develop overall department objectives and direct report objectives that are concise, measurable, in
- line with Corporate targets. Continually assess performance against targets
- Plan, promote and organize training activities related to product quality and reliability
- Ensure product safety and compliance with applicable regulatory requirements
- Facilitate and control ISO documents
- Facilitate product transfer process, both incoming and outgoing
- SCAR facilitation - assemble information, issue and follow-up on supplier SCAR’s
- Oversee Technical Center management, including equipment and computer maintenance, supply inventory and capital purchases along with coordination of work flow, supporting requests submitted by manufacturing, product development and quality departments
- Maintain resin information
- Demonstrates awareness of and follows all food safety policies and procedures
- Familiarity with and adherence to the Quality Management System (QMS)
- Support Key Departmental objectives and our QMS

QUALIFICATIONS:

- Proven ability to manage/lead direct reports to achieve established goals/targets
- Excellent organizational skills with ability to complete multiple projects simultaneously in a fast paced manufacturing environment
- Strong written and verbal communication skills. Able to present findings with recommendations to senior internal personnel as well as customer base
- Excellent problem solving and software skills
- Statistical analysis, SPC, 5S and DOE development & execution
- Time management
- Adaptive and proactive approach to daily occurrences
- Friendly social disposition
- Scientific/analytical approach to problem solving and equipment use
- Some travel required. Must have a valid passport
- Demonstrate strong supervisory and conflict resolution skills
- University Degree, College Diploma or equivalent experience
- Minimum 3 years’ experience in a quality role, ideally with a packaging manufacturer or converter
- Food/pharmaceutical industry experience is an asset
- Exposure to ISO & QMS/food safety programs

**Salary**: From $85,000.00 per year

**Benefits**:

- Dental care
- Employee assistance program
- Life insurance
- Vision care

Schedule:

- 8 hour shift
- Monday to Friday

**Education**:

- Secondary School (preferred)

**Experience**:

- quality assurance: 3 years (required)

Work Location: In person

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