Receptionist/administrative Assistant

3 months ago

Espanola, Canada T C Dental Espanola Full time

T C Dental is seeking a highly motivated and customer-oriented Dental Receptionist/Administrative Assistant to join our thriving dental practice. As the first point of contact for our patients, you will play a crucial role in providing excellent customer service and ensuring the smooth operation of our office. If you are a detail-oriented individual with exceptional organizational and communication skills, we encourage you to apply

**Permanent Full time or Part time, Days can be discussed.**

**Abledent knowledge will be an Asset.**

**Responsibilities**:

- Greet and welcome patients with a warm and friendly demeanor, creating a positive first impression.
- Answer and manage incoming calls, scheduling appointments, and effectively addressing patient inquiries or concerns.
- Maintain patient records and ensure accurate and up-to-date information in our practice management software.
- Verify and process insurance information, discussing payment options, and handling billing inquiries professionally.
- Coordinate patient flow, ensuring efficient check-ins and check-outs to minimize waiting times.
- Assist dental staff by preparing treatment rooms, sterilizing equipment, and organizing supplies.
- Follow up with patients for appointment reminders, treatment plan discussions, and post-treatment care instructions.
- Handle filing, paperwork, and other administrative tasks to keep the office organized and running smoothly.
- Collaborate with the dental team to provide exceptional patient care and contribute to a positive work environment.
- Uphold strict confidentiality regarding patient information and office policies.

**Qualification**:

- **Previous experience as a dental receptionist or in an administrative role within a dental or medical setting is an asset but We are willing to provide Training**:

- Excellent interpersonal and communication skills, with the ability to interact professionally with patients and staff.
- Strong organizational abilities, attention to detail, and the ability to multitask effectively.
- Knowledge of dental terminology, insurance plans, and billing procedures is a plus.
- A positive and enthusiastic attitude, with the ability to remain calm and composed in a fast-paced environment.

High school diploma or equivalent; additional certification or training in dental assisting or office administration is beneficial.

Join our dedicated team and contribute to providing exceptional dental care to our patients. If you thrive in a dynamic and rewarding environment, please submit your resume and a cover letter detailing your relevant experience and why you believe you would be an excellent fit for this position.

Above Average Remuneration for right Individual.

**We feel proud in providing Friendly and stress free work Environment.**

**Job Types**: Full-time, Part-time

**Benefits**:

- Dental care
- Paid time off

Flexible Language Requirement:

- French not required

Schedule:

- No weekends

Ability to commute/relocate:

- Espanola, ON P5E 1S4: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Experience**:

- Dental receptionist: 1 year (preferred)

Shift availability:

- Day Shift (preferred)

Work Location: In person

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