Store Operations Manager

4 days ago


Espanola, Ontario, Canada Dollarama L.P. Full time
Job Description

The Assistant Store Manager plays a vital role in supporting the Store Manager in overseeing daily retail store operations, ensuring exceptional customer satisfaction, and driving sales growth. In the absence of the Store Manager, acts as the Manager on Duty (MOD).

Main Responsibilities
  • Staff Management: Managing staff, providing guidance and training to new employees, and conducting regular performance evaluations.
  • Daily Operations: Executing daily operational tasks, including inventory management and merchandizing, ensuring compliance with company policies and procedures.
  • Customer Service: Providing exceptional customer service and resolving escalated issues.
  • Administrative Tasks: Performing cash management, store opening, and closing duties, assigning tasks to team members, and maintaining store safety and cleanliness standards.
Requirements
  • A minimum of two (2) years' experience in the retail industry.
  • A minimum of two (2) years' experience in a team management position.
  • Open availability required (day, evening, weekend).
  • Ability to efficiently organize time and manage priorities.
  • Good leadership, communication, and decision-making skills.
Benefits
  • Bonus pay.
  • Casual dress.
  • Employee assistance program.
  • Extended health care.
  • Flexible schedule.
  • RRSP match.


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