Manager, Volunteer Engagement and Chapter

2 weeks ago

Toronto, Canada Dying With Dignity Canada Full time

**About Dying With Dignity Canada**

Dying With Dignity Canada (DWDC) is the national human-rights charity committed to improving quality of dying, defending end-of-life rights, and helping Canadians avoid unwanted suffering.

DWDC has a four-part mandate:

- We work to ensure that Canada’s assisted dying rules comply with the Canadian Constitution, including the Canadian Charter of Rights and Freedoms.
- We expose and break down unfair barriers facing suffering Canadians who wish to access their right to medical assistance in dying.
- We provide support to people who are navigating their legal end-of-life options, and to their loved ones and health care providers.
- We educate Canadians about advance care planning and their legal end-of-life rights and options, including palliative care and medical assistance in dying.

DWDC is committed to promoting a culture of wellbeing for our team. We provide extensive benefits and support for all team members so you can focus on doing meaningful work. Our perks include:

- Competitive salary
- Three weeks’ paid vacation and paid sick days
- Health benefits, including an EAP program and mental wellness supports
- Matching Group Retirement Savings Program
- Flexible work hours and part-time work from home options
- Opportunities for professional development

**The Opportunity**:
**Salary Range**:$70,000 - $85,000

**Key Deliverables and Responsibilities**:
Core Operations:

- Develop strong relationships and build trust and community between Shapters and with National Office staff
- Be the Chapters’ conduit to accessing National Office resources (i.e. staff, funds, etc.)
- Host regular Chapter Chair meetings to provide National Office updates; celebrate the work of Chapters across the country; offer recognition to individual Chapter member accomplishments; and discuss future goals of the Chapters and how it coincides with overall national goals
- Create and circulate easy to complete satisfaction/opinion digital surveys, as well as progress report digital forms for Chapter Chairs to complete on a regular basis
- Assist Chapter Chairs with the recruiting, on-boarding and training of new Chapter volunteers
- Ensure consistent policies and processes that support the Chapters in their work and DWDC in risk management and governance compliance

**Education**:

- Support the Chapters in soliciting opportunities to present information sessions on Advance Care Planning (ACP), Medical Assistance in Dying (MAID) and other programs as developed
- Create and implement a simple, easy-to-use, beneficial mechanism for sharing information, tools, and lessons learned among the Chapters and its members
- Set up, train, and support the Chapters in delivering on-line information sessions (webinars)

Witnessing and Support Programs:

- Support the Program Director and Program Coordinator in coordinating the witness program, and any future support programs, with Chapters

Advocacy:

- Build awareness of DWDC’s advocacy work, encouraging participation in advocacy campaigns
- Support the Director, Government and Stakeholder Relations in facilitating Chapter leadership and involvement in local advocacy efforts

Marketing, Communications and Public Relations:

- Support the Communications Specialist and work with Chapters to engage in reactive and proactive media activities at a local/regional level
- Support the Communications Team in the development of marketing materials at the local level
- Support the Marketing Lead and work with Chapters to engage in social media activities and webpage development at the local level

**Qualifications**:

- Volunteer experience, preferably a certificate in volunteer resource management or CVA certification
- Experience working at a national level; experience with a chapter or provincial network under national organization is ideal
- Strategic thinker who can see the smaller picture and develop scalable solutions
- Extremely diplomatic while remaining focused on positive/effective outcomes
- Open minded and flexible
- Ability to bring diverse stakeholders together
- Great listener who can implement what was heard and be successful in explaining when not implementing what was heard
- Experience with volunteer management databases (Better Impact), Raiser’s Edge, Salesforce, an asset
- A strong and sincere passion for DWDC’s mission

**Personal Values and Traits**

**Salary**: $70,000.00-$85,000.00 per year

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Vision care
- Work from home

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday

Application question(s):

- Do you have a certificate in volunteer resource management or in volunteer administration (CVA)?

**Experience**:

- Volunteer Management: 3 years (required)

**Language**:

- English and French (preferred)

Work Location: Hybrid remote in Toronto, ON

Application deadline: 2

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