Customer Service Representative
2 weeks ago
**All referred applicants must first be submitted through Workday by a current Loblaw Colleague.**
**Location**:
1 Kennedy Road South, Brampton, Ontario, L6W 3C9
Take ownership and find more ways to care about our local store owners in a career at Shoppers Drug Mart Central Office / Store Support. Provide great service, specific expertise and actionable advice to support Associate-Owners and their staff in delivering the best health, beauty and convenience services to Canadians.
**Why this role is important?**
**Job Description**:
What you’ll do: Provide customer support regarding products, services, policies and resolve complaints with mínimal management assistance - Demonstrated ability to upsell the customer to purchase more expensive items, upgrades or other add-ons in an attempt to make a more profitable sale - Demonstrate functional responsibilities of products, services, fittings, EPOS, MMS, cycle counts, incoming orders, sales paperwork, cash control, government or funding programs, stocking and facing shelves as well as booking appointments - Articulate company rewards (PC Optimum) and any promotional events - Develop and maintain working knowledge of customer needs/issues and industry trends - Participate on project teams, driving integrated services and case management - Effectively communicate with internal and external customers Collaborate with and provide seamless backup to more senior Customer Service Representatives - Commitment to promoting a workplace of inclusiveness and belonging What you bring: Possesses well developed Customer Service Representative skills and depth of capability in several areas based on each stores’ needs - Basic Knowledge in PC skills (Excel, PowerPoint, Word, Web-interface) Possesses excellent verbal and written communication skills as well as strong telephone manner - Demonstrates CORE Values and has the ability to make connections, build trust and be authentic - Holds a high school graduate degree Basic knowledge in all categories and vendor training in:Diagnostic & Therapy, Daily Living Supplies, Mobility, Supports & Braces, Incontinence, Sleep, CPAP/Respiratory (depending on location) - Basic knowledge in Customer Relations Management program - Health & Safety Certification - Compression (Sigvaris) Training - offsite - First Aid Training - offsite and if applicable - AODA - Customer Excellence - Understanding of MMS functions - 0 - 2 relevant experience (retail preferred)
**Why work at Shoppers Drug Mart?**
Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand. Benefit from a purchase discount program, competitive pay and online learning through _Academy_.
Take ownership of your work and find more ways to care about your work, co-workers, customers and community.
**How You’ll Succeed**:
At Shoppers Drug Mart Inc., we seek great people to continually strengthen our culture. We believe great people model our values, are authentic, build trust and make connections.
**Employment Type**:
Part time
**Type of Role**:
Regular
Shoppers Drug Mart Inc. recognizes Canada’s diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.
In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct - it reinforces what our customers and stakeholders expect of us.
-
Customer Service Representative
3 weeks ago
Brampton, Canada ShipMonk Full timeWhy ShipMonk? ShipMonk is the world's largest 3PL for high-growth e-commerce and DTC brands. Since our inception in 2014, we've operated with a singular guiding principle: to help small and medium-sized e-commerce businesses scale by offering technology-driven fulfillment solutions that enable business founders to devote more time to the things that matter...
-
Customer Service Representative
4 weeks ago
Brampton, Canada Brampton Brick Full timeCustomer Service Representative **Job Purpose** The Customer Service Representative will work cooperatively with customers, sales representatives, as well as the logistics and technical teams, to ensure that Brampton Brick’s customers receive quality product and service in a timely and professional manner. **Primary Duties & Responsibilities** -...
-
Customer Service Representative
3 weeks ago
Brampton, Canada Brampton Brick Full timeCustomer Service Representative **Job Purpose** The Customer Service Representative will work cooperatively with customers, sales representatives, as well as the logistics and technical teams, to ensure that Brampton Brick’s customers receive quality product and service in a timely and professional manner. **Primary Duties & Responsibilities** -...
-
Customer Service Representative
3 weeks ago
Brampton, Canada Instacan Services Full timeOverview: We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers and ensuring their needs are met. This is a dynamic role that requires excellent communication skills and the...
-
Customer Service Representative
3 weeks ago
Brampton, Canada Peridot Supply Full time**About us** Peridot Supply Inc is a growth oriented company engaged in wholesale distribution of building materials for the construction industry. **Objectives** A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face...
-
Customer Service Representative
1 week ago
Brampton, Canada Peridot Supply Full time**About us** Peridot Supply Inc is a growth oriented company engaged in wholesale distribution of building materials for the construction industry. **Objectives** A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face...
-
Customer Service Representative
1 week ago
Brampton, Canada Peridot Supply Full time**About us** Peridot Supply Inc is a growth oriented company engaged in wholesale distribution of building materials for the construction industry. **Objectives** A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face...
-
Customer Service Representative
4 weeks ago
Brampton, Canada Peridot Supply Full time**About us** Peridot Supply Inc is a growth oriented company engaged in wholesale distribution of building materials for the construction industry. **Objectives** A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face...
-
Customer Service Representative
2 weeks ago
Brampton, Canada Building Trust Corporation Full timeOverview: We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and support. This is a full-time position with opportunities for growth and...
-
Customer Service Representative
4 weeks ago
Brampton, Canada U-Haul Full time**Location**: 411 Main St N, Brampton, Ontario L6X1N7 Canada START TODAY, GET PAID TODAY! New hires eligible for BONUS! Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Technician. As a Customer Service Representative, you will work as part of a supportive team to be...
-
Customer Service Representative
2 weeks ago
Brampton, Ontario, Canada Nestle Full timePosition SnapshotBusiness areas: Nestlé CanadaJob title: Customer Service RepresentativeLocation: Brampton, Ontario**Grade 10Position SummaryWe are looking for a Customer Service Representative based at our Brampton location reporting into the Customer Service Manager. This role will provide direct professional consultative services to our key customers...
-
Customer Service Representative
4 days ago
Brampton, Canada Nestle Operational Services Worldwide SA Full time**Business areas: Nestlé Canada** **Job title: Bilingual Customer Solutions Representative** **Location: Brampton, ON** **Hybrid** **Benefits** - Flexible and hybrid work arrangements - Excellent training and development programs as well as opportunities to grow within the company - Up to 50% off - Nespresso Coffee Machine, Capsules and accessories - Three...
-
Customer Service Representative
3 weeks ago
Brampton, Canada Can Art Aluminum Extrusion L.P Full time**CUSTOMER SERVICE REPRESENTATIVE (Brampton, ON facility)**: **BRIEF DESCRIPTION OF POSITION**: This role is responsible for providing first line Customer Support to existing customer base, Outside Sales Representatives, as well as interactions with Production and Engineering team. **RESPONSIBILITIES**: Key responsibilities may include, but are not limited...
-
Customer Service Representative
1 week ago
Brampton, Canada TMS Lighting Inc Full time**Customer Service Representative** TMS lighting Inc is a manufacturing company based in Brampton Ontario. We have been providing lighting products to the North American Market since 1923. We are looking for an experienced Customer Service Representative to join our team. **This a full-time permanent position which requires you to be in the office Monday...
-
Customer Service Representative
4 days ago
Brampton, Canada Lbb Specialties Holdings Llc Full time**_LBBS Overview_** LBB Specialties LLC (“LBB Specialties” or the “Company”) is ranked in the top 4 of dedicated North American specialty chemical and ingredients distributors. The LBB Specialties (LBBS) platform has been built through seven acquisitions since 2017. LBB Specialties is a leader in North American specialty chemicals and ingredients....
-
Customer Service Representative
2 weeks ago
Brampton, Ontario, Canada Peridot Supply Full timeAbout usPeridot Supply Inc is a growth oriented company engaged in wholesale distribution of building materials for the construction industry.ObjectivesA Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy...
-
Customer Service Representative
1 week ago
Brampton, Canada Brampton Brick Full time**Job Purpose** The Customer Service Representative will work cooperatively with customers, sales representatives, as well as the logistics and technical teams, to ensure that Brampton Brick’s customers receive quality product and service in a timely and professional manner. **Primary Duties & Responsibilities** - Providing product and technical...
-
Customer Service Representative
2 weeks ago
Brampton, Ontario, Canada Mauser Packaging Solutions Full timeMauser Packaging Solutions is a global leader in solutions and services across the packaging lifecycle, providing packaging worldwide to companies in industries from food, personal care, paints, and chemicalsPosition Summary:Customer Service Representative (CSR) functions as the liaison between BWAY Corporation and its customers. Handles all customer orders...
-
Customer Service Representative
1 week ago
Brampton, Canada Hankook Tire Manufacturing Tennessee Full timePosition Identification: - Job Title: Customer Service Representative - Job Function: Customer Service - Report to: Operations & Customer Service Supervisor Job Purpose: The Customer Service Representative is responsible for client relations, order processing, processing of marketing and sales programs, reporting, accounting, daily shipping, and working...
-
Customer Service Representative
2 weeks ago
Brampton, Ontario, Canada Lbb Specialties Holdings Llc Full time_LBBS Overview_LBB Specialties LLC ("LBB Specialties" or the "Company") is ranked in the top 4 of dedicated North American specialty chemical and ingredients distributors. The LBB Specialties (LBBS) platform has been built through seven acquisitions since 2017.LBB Specialties is a leader in North American specialty chemicals and ingredients. It is a...
