Service Advisor

3 weeks ago


Mississauga, Canada Canadian Tire. Meadowvale Full time

**Job Summary**
We are seeking a dynamic Service Advisor to join our team. The Service Advisor will act as the liaison between customers and our service technicians, ensuring excellent customer service and efficient vehicle maintenance.

**Responsibilities**:

- Greet customers and assist them with scheduling service appointments
- Listen to customers' concerns and accurately document issues with their vehicles
- Provide recommendations on necessary repairs and maintenance based on customer inquiries and vehicle inspections
- Communicate effectively with service technicians to ensure timely completion of work
- Upsell additional services or products as needed
- Process payments, including cash handling, and explain invoices to customers

**Qualifications**:

- Prior experience in automotive repair, dealership, or mechanical knowledge is preferred
- Strong customer service skills with a focus on building relationships
- Ability to work in a fast-paced environment while maintaining attention to detail
- Proficiency in upselling techniques to maximize service revenue
- Excellent communication skills to convey technical information in an understandable manner
- Sales experience is a plus

Join our team as a Service Advisor and be part of a collaborative environment dedicated to providing top-notch service to our valued customers.

**Job Types**: Full-time, Part-time

Pay: $16.85-$18.45 per hour

Expected hours: 10 - 20 per week

**Benefits**:

- On-site parking
- Store discount

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday
- Weekends as needed

Work Location: In person


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