Service Advisor

1 week ago


Mississauga, Canada Dixie Ford Sales Full time

**Service Advisor**
- At Dixie Ford we believe in treating guests like Family, we strive to make every guest a guest for life. Happy employees make happy guests, and we reward individuals who are ready to come to work and make a difference. Every employee at Dixie Ford is critical to its success. Our promise is to keep delivering the same award-winning service and value that our community has come to expect._

**About the Job**

**Dixie Ford **is seeking a full-time **Service Advisor** to join our growing team As one of our advisors you will work in a high volume and fast-paced environment as a front-line service representative for our guests.

**What We Can Offer You**
- Dental, Medical, Vision Benefits/Extended Health Care
- Employee Product and Service Discounts
- Employee Appreciation Events
- Opportunities for Career Development

**Position Objective**
- Assisting parts and service guests.
- Complete sales customer files and records.
- Accurately and clearly articulate information between technicians and our guests.
- Processing and claiming for customer warranty.
- Accepting incoming Ford appointment calls, scheduling appointments, and confirming online appointment bookings.
- Explains technical information about repairs to guests.
- Arranging alternate transportation for guests when required.
- Tracking progress of repair orders.
- Contacting guests for estimates and time changes.
- Following up on Ford recalls.
- Scheduling follow-up appointments for the technicians.
- Customer database management.
- Assisting parts and service customers.
- Ford Pass Rewards database management

**Qualifications**
- Excellent customer service skills required.
- Administrative experience.
- Sales experience, preferably automotive.
- Active listening and interpersonal skills.
- De-escalation and communication skills.
- Ability to switch between tasks / multitask in a fast-paced environment.
- An understanding of a vehicle’s working systems.
- Ford experience and knowledge are an asset.

**Please note**: Applicants must provide a criminal background check prior to commencing employment.

Pay: $60,000.00-$80,000.00 per year

Additional pay:

- Bonus pay

Schedule:

- Monday to Friday
- Weekends as needed

**Experience**:

- service advisor: 2 years (required)
- Customer service: 5 years (required)

**Language**:

- English (required)

Work Location: In person


  • Service Advisor

    3 months ago


    Mississauga, Canada Speedy Auto Service Full time

    **Speedy Auto Service** is looking for a **Service Advisor!** **Your work day at **Speedy Auto Service** will include: - Greet and welcome clients using the Speedy Customer Service Standards. - Provide service to customers by reviewing the services offered and cross-sell different programs by explaining the advantage of our multiple service offerings. -...


  • Mississauga, Canada Woodchester Auto Service Full time

    We are looking to hire an experienced automotive service advisor to handle the day-to-day activities of helping our customers with their service appointments, creating vehicle repair orders/technician worksheets, and preparing customers invoices. **Salary**: From $18.00 per hour **Benefits**: - On-site parking Flexible Language Requirement: - French not...


  • Mississauga, Canada VP Automotive Service Center Full time

    **About us** VP Automotive Service Center Providing Automotive Service Expertise for over 20 years. **Description**: The customer service advisor is the first point of contact for our clients. Therefore, this position requires strong customer service skills, good technical knowledge. The day to day responsibility is to ensure an excellent customer...


  • Mississauga, Canada VP Automotive Service Center Full time

    **About us** VP Automotive Service Center Providing Automotive Service Expertise for over 20 years. **Description**: The customer service advisor is the first point of contact for our clients. Therefore, this position requires strong customer service skills, good technical knowledge. The day to day responsibility is to ensure an excellent customer...

  • Service Advisor

    3 months ago


    Mississauga, Canada Canadian Tire. Meadowvale Full time

    **MUST BE ONTARIO RESIDENTS** **MUST HAVE 1 YEAR SERVICE ADVISOR EXPERIENCE** **Canadian Tire Meadowvale** is currently looking for a **Service Advisor** to join our team in Mississauga. Our **Service Advisor** are one of the first points of contact with customers who bring their vehicles in for service. They are responsible for advising customers on the...

  • Service Advisor

    3 months ago


    Mississauga, Canada Erin Park Lexus Toyota Full time

    At Erin Park Lexus Toyota we have an exciting opportunity to join our service department as a Service Advisor. _"Let's Build a Career Together"_ _#erinparkjobs_ The Service Advisor is the Dealership’s front-line customer relations and service sales representative. The job encompasses handling customer service requests and concerns, meeting predetermined...

  • Service Advisor

    3 months ago


    Mississauga, Canada Pfaff BMW Full time

    Service Advisor Pfaff BMW Mississauga ON L4W 5K3 At Pfaff BMW, we're a passionate team dedicated to delivering outstanding automotive experiences. We are searching for a customer service driven individual to work alongside our team as a Service Advisor. Now in partnership with North America’s largest automotive retailer, Lithia and Driveway, it’s your...

  • Service Advisor

    3 months ago


    Mississauga, Canada The Humberview Group Full time

    Cooksville Hyundai is looking for a **Service Advisor** to join their team in Mississauga. Our **Service Advisors** are one of the first points of contact with customers who bring their vehicles in for service. They are responsible for advising customers on the necessary services required to their vehicle, as well as on routine maintenance. The...

  • Service Advisor

    3 months ago


    Mississauga, Canada The Humberview Group Full time

    Cooksville Hyundai is looking for a **Service Advisor** to join their team in Mississauga. Our **Service Advisors** are one of the first points of contact with customers who bring their vehicles in for service. They are responsible for advising customers on the necessary services required to their vehicle, as well as on routine maintenance. The...

  • Service Advisor

    3 months ago


    Mississauga, Canada The Humberview Group Full time

    Cooksville Hyundai is looking for a **Service Advisor** to join their team in Mississauga. Our **Service Advisors** are one of the first points of contact with customers who bring their vehicles in for service. They are responsible for advising customers on the necessary services required to their vehicle, as well as on routine maintenance. The...

  • Service Advisor

    3 months ago


    Mississauga, Canada Cooksville Hyundai Full time

    Cooksville Hyundai is looking for a **Service Advisor** to join their team in Mississauga. Our **Service Advisors** are one of the first points of contact with customers who bring their vehicles in for service. They are responsible for advising customers on the necessary services required to their vehicle, as well as on routine maintenance. The...

  • Service Advisor

    3 weeks ago


    Mississauga, Canada Canadian Tire. Meadowvale Full time

    **Job Summary** We are seeking a dynamic Service Advisor to join our team. The Service Advisor will act as the liaison between customers and our service technicians, ensuring excellent customer service and efficient vehicle maintenance. **Responsibilities**: - Greet customers and assist them with scheduling service appointments - Listen to customers'...

  • Service Advisor

    3 months ago


    Mississauga, Canada 401 Dixie Mazda Full time

    **WANT TO WORK for one of Canada’s Best Managed Companies?** Dilawri Group is now actively searching for an experienced **Service Advisor **to join the team at **Dixie Mazda** - Have experience in an automotive service Department and/or as a Service Advisor. - Have a valid Ontario Driver's License. **Responsibilities**: - Provide front-line customer...

  • Service Advisor

    3 months ago


    Mississauga, Canada 401 Dixie Volkswagen Full time

    **WANT TO WORK for one of Canada’s Best Managed Companies?** Dilawri Group is now actively searching for an experienced **Service Advisor **to join the team at **401 Dixie Volkswagen**. - Have experience in a Service Advisor role in a dealership environment - Have a G license **Responsibilities**: - Provide front-line customer service and sales for the...

  • Service Advisor

    3 months ago


    Mississauga, Canada The Humberview Group Full time

    The Humberview Group is currently looking for an **experienced Service Advisor** to join one of our locations in Mississauga. The** Service Advisor **is responsible for greeting customers, listening to their description of the problems or service needs, determining the type of service required, and preparing repair orders. The **Service Advisor **will also...

  • Service Advisor

    3 months ago


    Mississauga, Canada The Humberview Group Full time

    The Humberview Group is currently looking for an **experienced Service Advisor** to join one of our locations in Mississauga. The** Service Advisor **is responsible for greeting customers, listening to their description of the problems or service needs, determining the type of service required, and preparing repair orders. The **Service Advisor **will also...

  • Service Advisor

    3 months ago


    Mississauga, Canada Humberview Group Full time

    The Humberview Group is currently looking for an **experienced Service Advisor** to join one of our locations in Mississauga. The** Service Advisor **is responsible for greeting customers, listening to their description of the problems or service needs, determining the type of service required, and preparing repair orders. The **Service Advisor **will also...

  • Service Advisor

    3 months ago


    Mississauga, Canada 401 Dixie Volkswagen Full time

    **WANT TO WORK for one of Canada’s Best Managed Companies?** Dilawri Group is now actively searching for an experienced **Service Advisor **to join the team at **401 Dixie Volkswagen**. **ABOUT US** Dilawri Group of Companies represents 80 dealerships nationwide with 23 dealerships in Ontario! Dilawri Group offers a performance-driven culture that...

  • Service Advisor

    4 days ago


    Mississauga, Ontario, Canada Midas Full time

    About the RoleThe Service Advisor is a key member of our team at Midas, responsible for delivering exceptional customer service and driving retail sales growth. As a Service Advisor, you will work closely with our Shop Manager to optimize shop profitability and ensure customer satisfaction.Key ResponsibilitiesDevelop and present estimates to customers,...

  • Service Advisor

    6 days ago


    Mississauga, Ontario, Canada Midas Full time

    About the RoleThe Service Advisor is a key member of our team at Midas, responsible for delivering exceptional customer service and driving retail sales growth. As a Service Advisor, you will work closely with our Shop Manager to optimize shop profitability and ensure customer satisfaction.Key ResponsibilitiesDevelop and present estimates to customers,...