Front Line Support Analyst

5 months ago

Toronto, Canada Scotiabank Full time

Requisition ID: 181144

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

**The Team**:
The Commodities Technology team is a crucial part of the Global Technologies Applications team. This is an opportunity to work in the exciting world of Capital markets, Commodities and Foreign Exchange Technology. We are looking for an **Front Line Support Analyst**.

**The Role**:
**Responsibilities**:

- **
Resolution and Prevention of Problems**
- **
Implement and Develop Solutions for end users**
- Manage major, multi-disciplinary projects to implement solutions to business problems. Provide technical assistance to Front Office, Middle, and Back Office users. Implement automated procedures to solve complex problems.
- **Application Administration and New Projects**
- **
System, Application Monitoring and Updates**

**Qualifications**:

- Excellent verbal and written communication skills with the ability to provide business and technical support to the Front, Middle, and Back-office users and report issues to senior management.
- Requires the ability to think strategically and have analytical and proactive problem solving skills.
- Experience working on a trading floor is an asset
- Significant experience and knowledge of Commodity markets in the US/Canada including Oil and Natural Gas - 3+ years of hands on experience
- Strong working experience with either in-house built Commodities systems or vendor Commodities trading systems such as Triple Point CommodityXL (preferred) or OpenLink Endur
- Strong Knowledge of Market Risk as it relates to Derivatives products in the Commodities space (or a different asset class). This includes understanding of higher order greeks for options, pricing and P/L

**Technical & Education requirements**:

- Strong in Unix, Shell scripting, Python - 5+ years of hands on experience
- Proficient with source code versioning tools (Git, SVN) and build tools (Maven, Gradle, Ant).
- Experience working with SQL (Oracle) - 3+ years of hands on experience
- Hands-on experience working on a Trade Floor and supporting a trading environment
- Should have excellent client service skills and ability to work well in a fast-paced trading floor environment and strong organizational skills and detail-oriented. Ability to troubleshoot complex technology and data related issues and solid working knowledge of securities industry systems and terminology.
- Provide System Administration, ad hoc queries and Application Support for supported systems.

**What is in it for you?**
- We are technology partners who help the business transform how our employees around the world work
- We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success
- You'll get to work with and learn from diverse industry leaders, who have hailed from top technology companies around the world
- We foster an environment of innovation and continuous learning
- We care about our people, allowing them to design how they work to deliver amazing results
- We offer a competitive total rewards package, including a performance bonus, company matching programs (on pension & profit sharing), and generous vacation

CapitalMarketsTech

LI-Hybrid

ScotiaTechnology

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

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