Full Time Front Line Supervisor

2 weeks ago

Toronto, Canada The Salvation Army Full time

The position of Front Line Supervisor is an entry-level management position which assists the Assistant Director in managing front-line day-to-day operations of New Hope Leslieville.

**KEY RESPONSIBILITIES**:
**Supervise and provide day-to-day direction to the Frontline Workers in accordance with established policies and procedures including Collective Agreement, Employment Standards and payroll procedures.**
- Schedule, conduct and document supervision.
- Complete monthly schedule
- Conduct Performance Reviews and Evaluations.
- Chair team meetings.
- Provide back-up support to these positions and their functions as required.

**Oversee the day-to-day operation of the Shelter.**
- Ensure clients receive proper client care while relating to the Front-Line Workers and Environmental Services
- Ensure the Triage process is completed for new admissions to the shelter.
- Provide direct consultation, referral, and supportive case management to clients.
- Participate in weekly CTI Meetings, and Incident and Complaint Review Meetings
- Review all Incident Reports, making any follow-up and put necessary notations on client’s file as needed.
- Assist with monitoring the disciplinary/penalty assessments imposed on clients.
- To oversee the monthly Resident meetings.
- Read logbooks daily and make the necessary follow-ups.
- Liaise with hospitals and other community service agencies to coordinate discharges to the shelter.
- Participate in the development, planning and coordination of all programming activities and special events in conjunction with the Director.
- To assist the Director with community and city complaints.
- Provide back-up support and make decisions in the absence of the Assistant Director or Property Manager

**Provide leadership, supervision, coaching and mentoring to the New Hope Leslieville Frontline Workers following Employment Standards and payroll procedures.**
- Support team in providing system in implementation of enhanced case management model utilizing Housing First, The Outcomes Star and Critical Time Intervention.
- Schedule, conduct and document supervision.
- Conduct performance reviews and evaluations.
- Chair Team and Client Review meetings.
- Ensure supervision is provided to meet expectations of service delivery.
- Ensure that individualized support plans/service agreements are developed and provided for clients to promote personal development, responsibility and community relationships through a recovery focused and participant-directed approach to treatment.
- Support staff in use of The Outcomes Star and corresponding case plans
- Ensure spiritual and religious care is available to clients and staff.
- Ensure program and agency documentation is maintained as per policies.
- Conduct case conference and other meetings, ensure minutes are recorded and circulated to team members.
- Keep up-to-date strategic job descriptions and to plan goals, mentor and assess the performance of staff and others (counsellors, funded placements, etc.) in accordance with TSA procedures as appropriate. Some specifics:

- Work with Shelter Manager to hire, orient, train, evaluate, recognize, discipline and terminate staff in concert with Territorial Standards and in conjunction with the Program Services Director.
- Provide support and direction for staff in assessment, developing individual support plans, consultation, referral and supportive counseling to individuals.
- Develop and monitor after hours and on call support.
- Ensure staff are trained on all legislative requirements, human resources processes and mental health/concurrent disorders and housing support as required.
- Schedule, conduct and document supervision. Provide or ensure clinical work supervision is provided to staff and follow up workers to meet expectations of service delivery.
- Conduct performance reviews and evaluations.
- Recruit, select and train new staff as necessary. Ensure staff are trained in accordance with established policies and procedures.

**To assist the Director and Assistant Director with the administration of the Shelter.**
- Work with the Director and Assistant Director in ensuring the Shelter is in compliance and meeting the standards for the Quality Assurance and Accreditation.
- Attend Committee and Agency meetings as directed.
- Assist in the development and implementation of Shelter Policies and Procedures and participate in the Policy Committee
- Document and submit monthly SAMIS statistics
- Conduct tours of building for groups or individuals as requested.
- On call duties as per schedule.

**To assist with the Assistant Director with the Finances of the Shelter**
- Prepare and submit hours of work bi-weekly for payroll submission.

**To assist the Director with the Human Resources of the Shelter**
- Assist with staff recruitment and orientation.
- Conduct reference checks.
- Organize and assist with staff training in accordance with established policies and procedures.
- To participate in Labour Manag

  • Full Time Front Line Supervisor

    4 days ago

    Toronto, Canada The Salvation Army Full time

    The position of Residential Supervisor is an entry-level management position which assists the Assistant Director in managing front-line day-to-day operations of the New Hope Hotel Program **KEY RESPONSIBILITIES**: **Supervise and provide day-to-day direction to the Hostel Staff in accordance with policies, procedures, including pay roll, Collective...

  • Front Line Staff

    5 days ago

    Toronto, Canada Rolltation - Torontonian's Sushi Burrito Full time

    We are looking for energetic, enthusiastic and social savvy individuals to join our quick growing team! - Out going and always put a smile on - Salesmanship - Positive, team oriented, self-confident, friendly atittude - Punctual - Multi tasking Available Positions: - Front Line - Kitchen ********* **Full time and part time positions are available. People...

  • Front Line Staff

    5 days ago

    Toronto, Canada Rolltation - Torontonian's Sushi Burrito Full time

    We are looking for energetic, enthusiastic and social savvy individuals to join our quick growing team! - Out going and always put a smile on - Salesmanship - Positive, team oriented, self-confident, friendly atittude - Punctual - Multi tasking Available Positions: - Front Line - Kitchen ********* **Full time and part time positions are available. People...

  • Front Line Staff

    2 weeks ago

    Toronto, Canada Rolltation - Torontonian's Sushi Burrito Full time

    We are looking for energetic, enthusiastic and social savvy individuals to join our quick growing team! - Out going and always put a smile on - Salesmanship - Positive, team oriented, self-confident, friendly atittude - Punctual - Multi tasking Available Positions: - Front Line - Kitchen ********* **Full time and part time positions are available. People...

  • Front Line Staff

    4 days ago

    Toronto, Canada Rolltation - Torontonian's Sushi Burrito Full time

    We are looking for energetic, enthusiastic and social savvy individuals to join our quick growing team! - Out going and always put a smile on - Salesmanship - Positive, team oriented, self-confident, friendly atittude - Punctual - Multi tasking Available Positions: - Front Line - Kitchen ********* **Full time and part time positions are available. People...

  • Kitchen Helper and Front Line Staff

    6 days ago

    Toronto, Canada Rolltation - Torontonian's Sushi Burrito Full time

    We are looking for energetic, enthusiastic and social savvy individuals to join our quick growing team! - Out going and always put a smile on - Salesmanship - Positive, team oriented, self-confident, friendly atittude - Punctual - Multi tasking Available Positions: - Front Line x 3 - Kitchen x 2 ********* **Full time and part time positions are...

  • Full Time

    Found in: beBee jobs CA - 1 week ago

    Toronto, Ontario, Canada Paladin Security Full time

    Position: Security CoordinatorSite: Bridgepoint HospitalCity: 1 Bridgepoint Dr, TorontoStatus: Full-TimeHours: Monday to Friday Pay Rate: $28Are you interested in starting a career in a fast paced and growing industry? As a provider of security services to clients with complex security needs, Paladin Security Group is offering an exciting career opportunity...

  • Supervisor (Permanent, Full-Time)

    Found in: Jooble CA O C2 - 4 days ago

    Toronto, ON, Canada Von Canada Full time

    Requisition Details: Employment Status: Permanent, Full Time (1.0 FTE) Program Name: SMART Exercise Program Number of Hours Bi-Weekly: 75 Work Schedule: Days, Flexible On-Call: Yes Job Summary: The Program Supervisor, SMART Exercise Program, is responsible for the supervision of the day to day delivery of safe and effective client care by...

  • Delivery Driver

    1 week ago

    Toronto, Canada Xtreme Tire Garage Full time

    At Xtreme Tire Garage, our team members are the driving force behind our success. Each one is committed to delivering a first-class experience for our guests at each and every visit. We are a full-service automotive garage, tire retailer - and warehouse - in south Mississauga. Xtreme Tire Garage is always looking for reliable, professional individuals. If...

  • Front-line Advisor

    5 days ago

    Toronto, Canada University of Toronto Full time

    **Date Posted**:02/06/2024 **Req ID**: 35902 **Faculty/Division**: Faculty of Kinesiology & Physical Education **Department**: Faculty of Kinesiology & Physical Education **Campus**: St. George (Downtown Toronto) **Position Number**: 00049155 **Description**: **About us**: The Registrar's Office staff are committed to strong service excellence in supporting...

  • Front Line Receptionist

    5 days ago

    Toronto, Canada Fuzz Wax Bar - Leslieville Full time

    **FRONTLINE - RECEPTION** Fuzz Wax Bar is a fun, female-founded chain of wax bars that provides fast, flawless and convenient services. We are a fast-growing company and are constantly motivating each other to be the best we can. We are looking for a Frontline Associate to join our fabulous team at Fuzz Wax Bar Distillery. If you’re a friendly, outgoing...

  • Sales/front Line

    5 days ago

    Toronto, Canada Fuzz Wax Bar - Leslieville Full time

    **FRONTLINE - SALES & RECEPTION** Fuzz Wax Bar is a fun, female-founded chain of wax bars that provides fast, flawless and convenient services. We are a fast-growing company and are constantly motivating each other to be the best we can. We are looking for a Frontline Associate to join our fabulous team at Fuzz Wax Bar Distillery. If you’re a friendly,...

  • Front of House Supervisor

    3 weeks ago

    Toronto, Canada Altea Active Liberty Village Full time

    Altea Active’s Front Desk Supervisors are customer oriented, personable, energetic leaders who are the ‘face’ of our company. They have an incredible knack for ensuring all guests and members consistently receive a heartwarming welcome. You are detail oriented and can effectively multi-task. You meticulously coordinate all front desk activities,...

  • Assistant Front Office Manager

    2 days ago

    Toronto, Canada Park Hyatt Toronto Full time

    Summary **FIND YOUR PLACE AT PARK HYATT TORONTO**: Be a part of something bigger. Make a difference in the lives of those around you. Love where you work. Join a family that values respect, integrity, humility, empathy, creativity, and fun. At Hyatt, diversity, equity, and inclusion are at the core of our purpose, to care for people so that they can be...

  • Front Desk Executive

    2 days ago

    Toronto, Canada Matrix Infologics Inc. Full time

    The Front Desk Executive provides reception and administrative assistance at **Matrix Infologics Inc**. The Front Desk Executive is the front-line receptionist and courteously greets and welcomes all visitors to the office, responds to inquiries and redirects to appropriate contact, assists the with record clerical activities, answers the main telephone...

  • Front Office Supervisor

    5 days ago

    Toronto, Canada DoubleTree by Hilton Full time

    Manage all front desk operations. Flexible availability. Opportunity to become full time if eligible. Previous hotel experience will be an asset. **Job Type**: Part-time **Benefits**: - Extended health care - Vision care Schedule: - 8 hour shift - Day shift - Holidays - Monday to Friday - Night shift - On call - Weekend...

  • Part-time Front End Supervisor

    7 days ago

    Toronto, Canada THE BIG CARROT NATURAL FOOD MARKET Full time

    **Job Summary**: The primary function of the Front End Supervisor is to provide overall day-to-day operational functionality of the department in support and in the absence of the Front End Manager; to ensure proper cash handling and loss performance by executing department protocol and company policies and procedures; to provide superior customer service;...

  • Part-time Front End Supervisor

    7 days ago

    Toronto, Canada THE BIG CARROT NATURAL FOOD MARKET Full time

    **Job Summary**: The primary function of the Front End Supervisor is to provide overall day-to-day operational functionality of the department in support and in the absence of the Front End Manager; to ensure proper cash handling and loss performance by executing department protocol and company policies and procedures; to provide superior customer service;...

  • Front Line Advisor

    6 days ago

    Toronto, Canada University of Toronto Full time

    **Date Posted**:04/01/2024 **Req IDs**:36661/36694 **Faculty/Division**: University College **Department**: Ofc of the Registrar **Campus**: St. George (Downtown Toronto) **Position Number**:33236/56308 **Description**: **About us**: The Faculty of Arts & Science is the heart of Canada’s leading university and one of the most comprehensive and diverse...

  • Department Supervisor Full Time

    3 days ago

    Toronto, Canada Home Depot of Canada Inc. Full time

    Position Purpose:Under the management of Department Supervisors, our Associates can flourish and reach their peak. They provide leadership by coaching, training, motivating and inspiring associates to perform at their best and encouraging their personal and professional development and growth. Department Supervisors work with Store Management, Operations...