Administrative Coordinator for Thriving Real Estate

3 weeks ago

Hamilton, Canada Solutions Property Management Full time

**Administrative Coordinator**

Solutions Property Management is a Hamilton, ON-based company that provides an innovative and cost-effective solution to the growing problem of finding and retaining A++ tenants. We are committed to providing our clients with the highest quality of service, and delivering the best solutions to meet their needs in a timely manner.

Our business has exploded and we are in search of a new team member to assist with the management of our day to day tasks. This person MUST be:

- **Personable**: we are a communications based company and prefer to pick up the phone and chat with our clients. Empathy, patience, and excellent communications skills are non-negotiable.
- **Tech Savvy**: so much of our day to day involves the use of tech based systems including software and apps. Further, we are always evolving and looking to enhance the efficiency of what we do daily through the integration of AI and tech.
- **Adaptive**: real estate is an exciting and dynamic industry and no two days are ever the same. The right person for our team thrives in a fast paced environment and enjoys the challenge of meeting tight deadlines.
- **Organized**: have you ever watched “The Home Edit” on Netflix? That’s what we have in mind. We’re looking for someone who is next level organized and who enjoys bringing structure and functionality to day to day tasks.
- **Proactive**: Following a list of provided to-dos is easy. We’re looking for an out of the box thinker with strong resourcefulness and problem solving skills.

**Job Summary**:
As our Administrative Coordinator, you will play a vital role in overseeing the daily operations of our diverse portfolio of properties. Your job will include a variety of tasks surrounding three central pillars.

**Communications**:

- Respond to owner and tenant inquiries, concerns, and requests in a timely and courteous manner, fostering positive relationships and ensuring satisfaction.
- Book showings for potential tenants.
- Address tenant disputes or conflicts professionally and work towards amicable resolutions.
- Provide notices when needed and assist with showing and maintenance co-ordination.
- Provide reports on pertinent information in a timely manner.
- Leasing and Marketing:

- Work with our marketing team to manage property vacancies effectively, strategizing and implementing marketing campaigns to attract and retain tenants.
- Regularly analyze local rental markets to set competitive rental rates and optimize property occupancy.
- Screen prospective tenants, execute lease agreements and collect deposits.
- Onboard new owners, properties and tenants.
- Coordinate move-in and move-out inspections.
- Provide feedback to owners and be confident in providing solutions to minimize vacancies.

**Maintenance**
- Work alongside our maintenance team to ensure that all maintenance issues are addressed quickly and efficiently.
- Coordinate preventative maintenance and seasonal inspections.
- Follow up with tenants after repairs to ensure satisfaction.
- Be confident in reporting to owners required repairs and budgets.
- Ensure that repairs are recorded correctly and sent to accounting in a timely manner.

**Qualifications**:

- Must be able to demonstrate longevity with previous employers.
- Previous experience in property management or real estate is a plus but not mandatory.
- Exceptional interpersonal and communication skills, with the ability to effectively interact with tenants, vendors, and team members.
- Excellent organizational and time management abilities, capable of multitasking and meeting deadlines.
- Possesses a can do mindset and takes extreme ownership of their actions.
- Demonstrated problem-solving skills and the ability to handle challenging situations with tact and diplomacy.

**Benefits**

We are more than happy to pour into our team members. As one of our own, you’ll be fairly compensated and more importantly, you’ll thrive in an environment that places professional growth at its forefront. This includes providing weekly accountability and one on one coaching with opportunities for advanced training and education provided for by us.
- Our compensation package starts at $40,000+
- Weekly coaching
- Team building activities, trips and events
- Growth oriented and positive work environment
- Opportunity for advanced training and continuing education

**Next Steps**:
If you’ve stuck it out this far, it’s clear that you’re interested in hearing about next steps. Contact us directly to set up a quick meet and greet over the phone to discuss if we may be a great match for each other. Looking forward to connecting with you in the future

**Salary**: From $40,000.00 per year

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Hamilton, ON L8L 5W7: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Exper

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